Operations Program Coordinator Jobs in Puerto Rico

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Senior Supervisor, Operations leads a group of hourly personnel engaged in the manufacturing and/or packaging process, ensuring that the personnel under supervision are properly trained in applicable regulations and policies as well as operating procedures. This role assures that product manufactured complies with regulations (Quality and Compliance) while maintaining control of all safety and environmental aspects of the operation. The incumbent is responsible for motivating resources to meet production goals by communicating job expectations. This role conducts performance management, coaching and mentoring of resources under their responsibility, as well as identifies and provides development opportunities to employees.

• Supervises the entire operation (manufacturing and/or packaging) with an aim for high performance.
• Maintains control of process and product quality by ensuring compliance with cGMP's, Safety and environmental aspects of the operation.
• Analyzes staffing requirements to ensure adherence to production schedules and budgetary commitments.
• Manages and prioritizes all production processes and implement production plans in alignment with schedule adherence targets and production plan commitments.
• Evaluates operational needs to support production demands changes due to volume fluctuations.
• Performs risk assessments and take prompt decisions to mitigate impact of process issues and equipment downtime.
• Assures that materials are responsibly managed, and equipment is properly operated according to SOP's, guidelines, and regulations.
• Monitors all activities (e.g., cleaning, material and people flow, process, documentation, waste management) around the manufacturing and/or packaging processes during the shift.
• Analyzes and monitors production output and checks for compliance with specifications and shift targets.
• Participates in audits and inspections; addresses findings from the identification of potential solutions to the implementation of remediation actions.
• Ensures the proper handling of quality issues in the shift, in coordination with Quality, Operations and other applicable resources.
• Assures that corrective actions are implemented.
• Responsible for the enforcement and compliance of safety practices, cGMP's, environmental, health, local and federal labor and industrial regulations, as well as OSHA regulations, and standard operating procedures in area of responsibility.
• Identifies issues associated to cost control, efficiencies and productivities, waste/scrap reduction and suggests improvement actions.
• Responsible for application of operational excellence and lean production principles to the production operations.
• Monitors personnel practices and behaviors to ensure compliance with SOP's, guidelines and regulations.
• Participates in the design, implementation, and delivery of training and development programs.  
• Supervises hourly employees, promoting their motivation.
• Mentors employees under supervision, provides feedback and coaching, evaluates performance of direct reports after obtaining the relevant functional input.
• Maintains related regulatory documentation.
• Monitors regulatory parameters in instrumentation or equipment to ensure compliance with permits and environmental operations.
• Coordinates maintenance and calibration of environmental instrumentation.
• Drives the continuous improvement of process, systems and culture in the organization.
• Models behaviors aligned with the site continuous improvement mindset, implements ideas, programs and changes management initiatives that will have sustainable long-term benefits according to the organization strategic goals and objectives.
• Drives Environmental, Health and Safety (EHS) compliance in the organization.
• Actively engages and role models behaviors aligned with the site EHS philosophy and assure full on-time compliance with applicable EHS training programs and requirements.
• Empowers, motivates and drives people development.
• Assures annual performance review activities be conducted on time.
• Promotes and engages with direct reports by conducting frequent 1:1's to discuss career development opportunities, supports annual TDD activities and assures individual development plans are up to date and aligned with site priorities and strategic business needs.
• Responsible for other tasks or projects as assigned.

• Bachelor Degree, preferably in Science, Engineering or Business Administration.
• Between four to five (4-5) years of experience in Manufacturing/Packaging, Operations, Quality, preferably in a highly regulated manufacturing environment, such as pharmaceutical, medical devices or bio pharma.
• Concurrently, at least two (2) years of supervisory experience.
• Willing to work in irregular, extended and/or rotating shifts.
• Communicates clearly and concisely in English and Spanish, oral and written.
• Knowledge of GMPs, EPA, EMEA and Safety regulations.
• Microsoft Office applications, Statistical analysis software and other programs related to function. 
• Experience in SAP and Automated environments is highly desired.
• Good understanding of waste management procedures, according to the type of materials and applicable regulations.
• General knowledge of budgetary matters and production standards that allows the evaluation and adherence to department budgetary commitments, and the analysis of product/process variances.
• Fully knowledgeable of the control equipment that assures compliance with environmental permits, plans and regulations.

Eligibility Requirements:

• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical (if required).
• Must be 18 years of age or older.