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Remote Data Center Jobs in Puerto Rico (NOW HIRING)

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$15.50/hr

Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About ... High School diploma or GED 1 Year Call Center Exp Six months healthcare claims experience. Ability ...

RelateCare

$11/hr

Accurately entering patient data into multiple systems Candidate Requirements: * Must be resident ... Remote

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Remote Data Center information

What is a remote data center?

A remote data center is a facility that houses computer systems, servers, and related components, located offsite and managed remotely rather than on the primary business premises. These data centers are accessed and operated through network connections, enabling businesses to store, process, and manage data without maintaining physical infrastructure onsite. Remote data centers provide benefits such as increased security, scalability, disaster recovery, and cost savings for organizations that need reliable IT resources but want to minimize direct management. They are commonly used for cloud computing, backup, and hosting large-scale applications.

What are the key skills and qualifications needed to thrive as a remote data center technician?

To thrive as a Remote Data Center Technician, you need strong knowledge of server hardware, networking, and data center operations, often supported by certifications like CompTIA Server+ or Cisco CCNA. Familiarity with remote monitoring tools, ticketing systems, and infrastructure management platforms is typically required. Excellent problem-solving, time management, and communication skills help technicians address issues efficiently and coordinate with on-site teams. These skills ensure smooth data center operations, minimize downtime, and support critical business functions from a remote environment.

How does working in a remote data center role typically differ from on-site data center positions in terms of daily collaboration and communication?

In a remote data center role, much of the collaboration with on-site technicians, network engineers, and IT support teams is conducted through digital platforms such as video conferences, ticketing systems, and chat applications. While you may not physically interact with hardware, you'll often coordinate troubleshooting, manage configurations, and monitor systems remotely. Effective communication and clear documentation are especially critical, as you rely on local staff for hands-on tasks and need to ensure instructions are precise. This setup offers flexibility but also demands strong self-discipline and proactive engagement to stay aligned with the team.

What is the difference between Remote Data Center vs Data Center Technician?

AspectRemote Data CenterData Center Technician
CredentialsIT certifications, network, and server management skillsIT certifications, hardware, and network skills
Work EnvironmentRemote, often from home or remote officeOn-site at data center facilities
Industry UsageIT, cloud services, remote managementData center operations, hardware maintenance
Search & Comparison IntentUnderstanding remote data center roles and responsibilitiesTechnical hardware troubleshooting and maintenance

Remote Data Center roles focus on managing data center operations remotely, often involving cloud and network management from a distance. Data Center Technicians work on-site, handling hardware installation, troubleshooting, and maintenance within physical data centers. While both roles require similar technical certifications, their work environments and daily tasks differ significantly, catering to different industry needs.

Can remote data center jobs be remote?

Remote data center jobs typically involve managing and maintaining data center infrastructure from a remote location, which is increasingly common with the use of remote monitoring tools and cloud management platforms. However, some roles may require on-site presence for hardware installation, troubleshooting, or physical access to equipment. Job requirements vary by employer and specific position.

What are the most commonly searched types of Data Center jobs in Puerto Rico?

The most popular types of Data Center jobs in Puerto Rico are:

What are popular job titles related to Remote Data Center jobs in Puerto Rico?

For Remote Data Center jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Data Center jobs in Puerto Rico look for?

The top searched job categories for Remote Data Center jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote Data Center jobs?

Cities in Puerto Rico with the most Remote Data Center job openings:

Remote Data Center jobs near you

Remote Call Center Representative - Puerto Rico

Conduent, Inc.

Guaynabo, PR • Remote

$11/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers

Job description


Remote Call Center Representative
Location: Remote - Must reside in Puerto Rico
Pay Rate: $11.00/hour
Employment Type: Full-Time
Shift Information: Must be available to work any 8-hour shift, Monday through Sunday
Job Summary:
We're hiring a Remote Call Center Representative in Puerto Rico to provide high-quality customer service support in a fast-paced call center environment. In this role, you will handle inbound customer calls, resolve inquiries, and deliver a positive customer experience while meeting performance goals.
Key Responsibilities:
  • Provide professional customer service support via inbound calls
  • Handle high-volume call center interactions efficiently and accurately
  • Resolve customer inquiries, issues, and complaints in a timely manner
  • Maintain accurate records through data entry and system updates
  • Follow company processes, compliance standards, and quality guidelines
  • Meet productivity, attendance, and performance metrics
  • Collaborate with team members to improve customer satisfaction

Required Qualifications:
  • High school diploma or GED required
  • Minimum of 6 months of call center, customer service, or dispatch experience
  • Strong communication and customer service skills
  • Ability to work in a fast-paced call center environment
  • Basic computer skills and ability to navigate multiple systems
  • Reliable attendance and strong work ethic
  • Proficient in English
  • Must reside in Puerto Rico and be authorized to work in the U.S. permanently.
  • Ability to successfully complete a background check, credit check, and security fingerprinting

What We Offer:
  • Competitive hourly pay
  • Monthly incentive opportunity of up to $350 after training by meeting performance metrics
  • Night or weekend differential, based on shift worked
  • Benefits from day one (medical, dental, vision) for eligible roles
  • Paid time off and holidays
  • Paid training
  • Career growth and advancement opportunities
  • Supportive and inclusive work environment

Training Requirements:
  • Complete a mandatory 3-week paid training program (Week 1 classroom training; Weeks 2-3 supported call handling).
  • Maintain an average quiz score of 80% or higher and complete all required E-Learning courses.

Technical & Workspace Requirements:
  • Secure wired high-speed internet connection, including a verified speed test of at 50 Mbps download & 10 Mbp upload; (Wi-Fi not permitted).
  • Dedicated workspace with a desk, chair, and a quiet, distraction-free environment.
  • Company equipment provided

Apply now and make an impact from day one
Looking for more information?
We're happy to help. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements. It's a great resource to help you understand what to expect and determine whether this opportunity is the right fit for you. Landing Page: About Call Center Representative Role in San Antonio & Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11.00, which may be below your state's minimum wage. Please consider this when applying.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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