Operations Performance Manager Jobs in Victoria, TX

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

What We're Looking For:

GNC's Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive for results, and develop and lead your team.

We are seeking a dynamic individual who embodies GNC's "Live Well" philosophy-living strong, living long, and living fit. At GNC, we celebrate the fact that everyone's journey to living well is unique. As a SMIT, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You'll Do:

This is a Full-Time Hourly Supervisory Position

As a SMIT, we are invested in your growth and expect you to be as well. The SMIT role is a fast track to management, providing work assignments and training opportunities to prepare you for promotion from a SMIT to a Store Manager. As a SMIT you will learn and be expected to lead, coach, and support your team to provide exceptional service and guidance to our customers. Alongside a Store Manager or District Manager, you will oversee the daily operations of the store, including business performance, product management, and ensure your team has the tools to succeed. You will support your store as a management team member and lead in a manner that is consistent with GNC values and policies. In this key role, you'll represent the GNC brand by offering expert product knowledge and promoting our "Live Well" message to customers.

• Responsible for actively engaging with your leader in training initiatives, projects, and goals to support you on your path to promotion during the program.
• Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
• Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
• Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
• Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.
• Attending community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. At the end of 90 days, your performance will be assessed and evaluated to determine your eligibility for promotion to a Store Manager position. This assessment will include a variety of factors, including but not limited to performance, availability of openings, and willingness to accept a promotion at any location in the designated market.

Environmental Factors & Working Schedule:

• Must be able to stand or walk for up to eight hours a day.
• Frequent reaching and bending and twisting - below waist and above shoulders.
• Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
• Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
• Ability to climb ladders, reach and bend.
• Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
• Use of a computer up to 60 % of the time throughout the day.

SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

• SMITs of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
• Strip center SMITs must also work a full shift on Saturdays.
• Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday).
• SMITs are expected to work a minimum of one full Sunday per month.
• SMITs of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown SMITs must also work one night per week until closing if the store is open in the evening. SMITs of downtown stores are not required to work Saturdays.
• SMITs are expected to work all major U.S. holidays that the store is open

Benefits Offerings

Benefit Offerings: Medical, Dental, Vision, STD, LTD, Paid Company Life Insurance, 401K program with company match, 30% employee merchandise discount on GNC products & 20% employee discount on 3rd party products, Monthly Free Product Offers, and access to the Employee Assistance Program.

Compensation Benefits

Opportunity to earn additional income through GNC's Individual Sales Incentive Plan, Medical, dental, vision insurance, employer-paid life insurance, flex spending accounts, short- term and long-term disability, 401(k) with 4% employer match (match begins after 1 year of service), Paid time off: 11 vacation days (accrued annually), 5 sick days (40 hours per year), 8 holiday (6 floating holidays, 2 observed holidays), Paid parental leave: 8-week paid maternity leave/ 2- week paid paternity leave, 30% employee merchandise discount on GNC products & 20% employee discount on 3rd party products