Operations Performance Manager Jobs in Pflugerville, TX

Amazon Marketplace Performance Manager

Location: Remote, USA-based
Position Type: Full-time
Compensation: $80,000–$110,000 annually, based on experience and performance, plus performance-based bonus

About Austin Bazaar

Austin Bazaar is a fast-growing online retailer of musical instruments, pro audio equipment, and accessories. We sell across multiple online marketplaces, with Amazon being one of our most important sales channels.

We are looking for a highly analytical, detail-oriented, and action-driven Amazon Marketplace Performance Manager to help improve product performance, sales growth, advertising efficiency, Prime availability, pricing competitiveness, and margin performance across our Amazon catalog.

For applications to be considered priority please apply directly https://austinbazaar.bamboohr.com/careers/46

About the Role

The Amazon Marketplace Performance Manager will review weekly product-level performance on Amazon and identify clear, actionable opportunities to improve revenue, conversion rate, advertising efficiency, inventory availability, pricing competitiveness, Buy Box performance, Prime availability, and profitability.

This role sits at the intersection of marketplace analytics, advertising, pricing, inventory, marketing, and operations. This is not just a reporting role. The right person will be expected to understand what is happening at the SKU level, identify root causes, and recommend specific actions that help Austin Bazaar grow Amazon revenue while meeting margin goals.

The candidate may work remotely from Texas and will regularly communicate with Austin Bazaar’s leadership, Amazon advertising team, marketing/content team, inventory team, pricing team, and operations team.

Key Responsibilities

Product Performance Analysis

Review weekly Amazon product-level metrics, including sessions, page views, units ordered, revenue, conversion rate, Buy Box percentage, advertising spend, advertising sales, ACOS, TACOS, gross margin, contribution margin, inventory availability, Prime availability, and pricing competitiveness.

Identify products that are underperforming, overperforming, or showing meaningful changes in trend. Determine whether performance changes are being driven by traffic, conversion, pricing, inventory, Prime availability, Buy Box status, advertising efficiency, listing quality, or margin pressure.

Conversion, Listing, and Traffic Review

Analyze product conversion rates against historical benchmarks and categorize products as high conversion, normal conversion, or low conversion.

Use product history, category norms, pricing, traffic quality, inventory status, Prime availability, Buy Box status, and listing content quality to determine why conversion rates are improving or declining.

Identify products where performance may be improved through better images, A+ content, titles, bullet points, promotions, coupons, traffic quality, or pricing adjustments.

Inventory and Prime Availability

Monitor inventory availability and Prime availability across Amazon listings.

Identify products where sales are being limited by out-of-stock issues, low inventory, FBA availability gaps, Prime suppression, delayed replenishment, or inventory not being available in the correct fulfillment channel.

Work with inventory, procurement, and operations teams to prioritize products where inventory or Prime availability issues are hurting sales performance.

Pricing and Buy Box Performance

Review pricing competitiveness across key Amazon listings.

Identify products where pricing may be causing Buy Box loss, lower conversion rate, reduced sales velocity, margin pressure, or poor advertising efficiency.

Recommend pricing actions that balance competitiveness, sales velocity, inventory position, and margin goals.

Advertising and Marketing Recommendations

Use product analytics to create clear action items for the advertising and marketing teams.

Recommendations may include increasing or decreasing ad spend, improving campaign structure, adjusting bids, reviewing search term performance, improving listing content, updating images or A+ content, creating promotions or coupons, pausing inefficient spend, and prioritizing products with strong conversion and margin potential.

Margin and Profitability

Evaluate Amazon product performance with a strong focus on margin goals.

Analyze whether products are growing profitably or whether sales are being driven by excessive advertising spend, pricing discounts, or low-margin activity.

Work with leadership to ensure that product-level growth supports company profitability targets.

Cross-Functional Coordination

Work closely with the Amazon advertising team, marketing/content team, inventory and procurement team, pricing team, marketplace operations team, and senior leadership.

Communicate product performance issues clearly, assign follow-up action items, and help create a consistent weekly rhythm for tracking Amazon performance improvements.

Weekly Deliverables

Each week, the Amazon Marketplace Performance Manager will produce a product performance review identifying products with declining sales, low conversion rates, high conversion but low traffic, strong sales but weak margins, inefficient ad spend, pricing or Buy Box issues, inventory or Prime availability issues, and recommended action items for advertising, marketing, pricing, and inventory teams.

The weekly review should clearly show what is happening, why it is happening, and what action should be taken next.

Qualifications

• Minimum of 7 years of professional experience in Amazon marketplace management, eCommerce, marketplace analytics, product performance management, retail analytics, or a closely related field.
• Strong analytical skills and comfort working with large product catalogs, large data sets, and SKU-level performance reporting.
• Hands-on knowledge of Amazon Seller Central or Amazon Vendor Central.
• Strong understanding of Amazon marketplace metrics, including sessions, conversion rate, Buy Box percentage, ACOS, TACOS, revenue, units ordered, advertising sales, and product-level profitability.
  
• Ability to identify product-level performance trends, diagnose root causes, and determine whether issues are related to traffic, conversion, pricing, inventory, Prime availability, Buy Box status, advertising efficiency, listing quality, or margin.
• Strong understanding of how pricing, inventory availability, advertising strategy, Prime eligibility, Buy Box ownership, and listing content impact Amazon sales performance.
• Ability to convert data insights into clear, practical, and measurable action items for advertising, marketing, pricing, inventory, and leadership teams.
• Advanced Excel or Google Sheets skills.
• Familiarity with Amazon advertising data, campaign performance metrics, search term performance, and advertising efficiency analysis.
• Working knowledge of product-level profitability, gross margin, contribution margin, or margin-based performance analysis.
• Familiarity with BI tools such as Tableau, Power BI, Looker, or similar reporting platforms is preferred.
• Background working with large SKU catalogs is preferred.
• Background in consumer products, retail, musical instruments, electronics, or related categories is preferred.
• Strong communication and follow-up skills, with the ability to clearly explain performance issues and recommended actions to cross-functional teams.
• Detail-oriented, organized, and comfortable managing weekly reporting rhythms, recurring performance reviews, and follow-up action items.
• Ability to work cross-functionally with marketing, advertising, inventory, pricing, operations, and senior leadership teams.
• Based in the United States and able to work remotely.

Ideal Candidate

The ideal candidate is not just a reporting analyst. This person should be curious, commercially minded, and action-oriented. They should be able to look at a product’s data and understand what is really happening, whether the issue is traffic, conversion, pricing, inventory, Prime availability, Buy Box loss, advertising efficiency, listing quality, or margin.

This person should be comfortable asking questions, challenging assumptions, and making clear recommendations that help the company improve Amazon channel performance.

Key Performance Indicators

Success in this role will be measured by improvements in Amazon revenue, product-level conversion rate, TACOS, ACOS, Buy Box percentage, Prime availability, inventory availability, contribution margin, sales velocity on priority products, reduction in wasted ad spend, and execution of weekly action items.

Benefits

• 401(k)
• Medical, dental, and vision insurance
• Paid time off & paid holidays (after 90 days)
• Employee discounts on musical instruments & gear

For applications to be considered priority please apply directly https://austinbazaar.bamboohr.com/careers/46

Keywords

Amazon Marketplace Manager, Amazon Performance Manager, Amazon Seller Central, Amazon Vendor Central, Amazon Analytics, Amazon Advertising, ACOS, TACOS, Buy Box, eCommerce Manager, Marketplace Manager, Product Performance Analyst, Marketplace Analyst, Amazon Sales, Amazon Pricing, Amazon Inventory, Amazon Listing Optimization, Amazon Channel Manager, Remote eCommerce Job.