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Operations Performance Manager Jobs in Pflugerville, TX

Operations Manager

Austin, TX · On-site

$65K - $80K/yr

Monitor operational performance and identify areas for improvement * Oversee scheduling ... Manage and oversee client relationships across all accounts * Handle client issues, concerns, and ...

Lead our performance management program, including semiannual performance reviews, calibration, and ... Operations experience, preferably in a startup or high-growth environment supporting in-office ...

Lead our performance management program, including semiannual performance reviews, calibration, and ... Operations experience, preferably in a startup or high-growth environment supporting in-office ...

Lead our performance management program, including semiannual performance reviews, calibration, and ... Operations experience, preferably in a startup or high-growth environment supporting in-office ...

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

New

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

New

... performance. To achieve this, managers are expected to provide their team with the tools needed for ... Our Operation's workflow has three major components: First mile - where the product is housed and ...

Showing results 41-60

Operations Performance Manager information

See Pflugerville, TX salary details

$29.2K

$59.7K

$111.5K

How much do operations performance manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for operations performance manager in Pflugerville, TX is $59,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $72,900.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and require strong leadership, problem-solving skills, and knowledge of industry standards to optimize workflows and support organizational success.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

What are popular job titles related to Operations Performance Manager jobs in Pflugerville, TX?

For Operations Performance Manager jobs in Pflugerville, TX, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in Pflugerville, TX look for?

The top searched job categories for Operations Performance Manager jobs in Pflugerville, TX are:

What cities near Pflugerville, TX are hiring for Operations Performance Manager jobs?

Cities near Pflugerville, TX with the most Operations Performance Manager job openings:

Infographic showing various Operations Performance Manager job openings in Pflugerville, TX as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $59,690 per year, or $28.7 per hour.

Assistant Operations Manager

Keolis North America, Inc.

Austin, TX • On-site

Full-time

Posted 12 days ago


Job description

Knowledge and Experience:
  • Bachelor's Degree or equivalent training and experience
  • Minimum two (2) years' management experience in a fixed route system with over 300 vehicles is required.
  • Progressive transit experience in Operations Management for a large fixed-route operation
  • Willingness to work flexible hours to meet the needs of the business in a 24/7 environment
  • Management of frontline employees with accountability for safety and performance
  • Theories, principles, and practices of transit operations
  • Must currently hold or obtain a Class B Commercial Driver's License with P endorsement

Skills:
  • Superior interpersonal and communication skills; ability to lead and gain buy-in from direct reports
  • Superior written and organizational skills
  • Proficient in Microsoft Office Suite
  • Work well as part of a team
  • Possess excellent communication and interpersonal skills
  • Fluent in English with excellent written and verbal communication skills
  • Customer-focused with the ability to inspire your team with commitment and enthusiasm
  • Exercise good judgment and creativity in decision-making
  • Interact professionally with all levels of KTA employees, client representatives, and community members

Key Accountabilities:
Responsibilities
  • Ensure all safety procedures and policies are being followed
  • Coordinate all special events and extra service needs with the supervisors
  • Oversees daily operations to ensure operational departments are proactively monitoring and providing solutions as needed for headways, on time performance and missed service
  • Respond to accidents, incidents and potential disruptions to service
  • Implement all service changes with the Operations Manager and supervisors
  • Assist the Operations Manager in implementing strategies to enhance on time performance
  • Assist the Operations Manager in implementing new service enhancements
  • Actively manages the performance, scheduling and duties of the operations team
  • Handle complaints concerning supervisors and document appropriate disciplinary procedures
  • Establish good working relations with support departments, Union officials, RTC employees, customers and the community
  • Handle and do not disclose confidential and sensitive employee matters
  • Establish a professional relationship with operators and supervisors
  • Conducts operational training of newly assigned supervisors
  • Investigate and handle operator and supervisor counseling, discipline administration and employment separation
  • Attend unemployment hearings
  • Updates all reports as assigned
  • Performs all other duties as assigned

Safety
  • Accountable for driver group safety performance
  • Ensure all relevant statutory and regulatory safety policies are applied and adhered to
  • Ensure safety governance is in place in the group, continuously bringing safety performance and adherence to processes to the forefront
  • Create and maintain a just culture where all employees are treated fairly and justly and understand their contribution to the organization's safety culture
  • Contribute to the safety culture through displaying exemplary safety-oriented behaviors
  • Improve safety by identifying and acting upon opportunities for individual driver retraining

Operational Performance
  • Manages absenteeism in the group and takes action to address unplanned absenteeism issues
  • Review event video as part of investigation of incidents and performance issues
  • Conduct field supervision of the driver group members to assess performance and competence
  • Conduct annual performance evaluations
  • Prepare and deliver regular driver scorecard results

Customer Satisfaction
  • Accountable for the driver group's contribution to the overall customer experience
  • Lead a customer-oriented culture where all drivers 'think like a passenger'
  • Assist in the investigation of and response to customer comments

Employee Engagement
  • Build a positive relationship with each driver in the group and lead an engaging culture where each individual is able to work to their full potential in the aligned delivery of the business objectives
  • Lead the driver group and create a positive, collaborative, team-oriented environment in which they can work effectively
  • Regularly provide one-on-one coaching to improve safety, performance, engagement, and customer satisfaction
  • Provides regular driver recognition and feedback
  • Work with applicable KTA resources to recruit, interview, onboard, train, and retain qualified drivers to deliver service in accordance with the contract and location business plan
  • Foster the Union relationship:
  • Understand and monitor compliance to the ratified CBA
  • Manage union relationships to be productive and enable win-win outcomes
  • Handles union grievance responses
  • Address driver performance issues, providing coaching and/or disciplinary action when appropriate
  • Ensure communication of all relevant KTA instruction and directives to drivers
  • Act as liaison between drivers and other departments to foster communication and quick resolution to driver concerns and issues
  • Drive improvement in the employee experience through improvements in employee related KPIs including driver turnover, unplanned absenteeism, driver headcount

Economic Performance
  • Be aware of the business plan and current financial performance of the location
  • Manage planned and unplanned absenteeism to keep related expenses at or below budgeted levels
  • Manage recruiting and training expenses by limiting driver turnover
  • Strive to contribute to the overall improvement of the location's financial performance in a sustainable manner

Additional Statements:
  • Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
  • Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
  • Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
  • EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
  • Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.