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Operations Performance Manager Jobs in Coppell, TX

CreditAssociates

Sales Performance Manager

Plano, TX · On-site

Operations Excellence Reports to: Sr. Director, Operations Excellence Role Summary The Sales Performance Manager is responsible for supporting and optimizing operational performance across ...

CreditAssociates

Sales Performance Manager

Plano, TX · On-site

Operations Excellence Reports to: Sr. Director, Operations Excellence Role Summary The Sales Performance Manager is responsible for supporting and optimizing operational performance across ...

Asset Living

Affordable Performance Manager

Dallas, TX · On-site

Performance Manager The Performance Manager plays a pivotal role in enhancing employee performance ... Apply knowledge of Affordable housing operations, leasing expectations, compliance requirements ...

Alliance Painting

Performance Cordinator

Fort Worth, TX · On-site

$40K - $45K/yr

Improve hiring quality and retention 2. Operational Support * Assist Performance Manager with daily execution * Maintain organized systems and reporting * Improve workflow efficiency and ...

Alliance Painting

Performance Cordinator

Fort Worth, TX · On-site

$40K - $45K/yr

Improve hiring quality and retention 2. Operational Support * Assist Performance Manager with daily execution * Maintain organized systems and reporting * Improve workflow efficiency and ...

Alliance Painting

Performance Cordinator

Keller, TX · On-site

Improve hiring quality and retention 2. Operational Support * Assist Performance Manager with daily execution * Maintain organized systems and reporting * Improve workflow efficiency and ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Coppell, TX

Operations Performance Manager information

See Coppell, TX salary details

$28.6K

$58.6K

$109.4K

How much do operations performance manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for operations performance manager in Coppell, TX is $58,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an Operations Performance Manager do?

An Operations Performance Manager is responsible for monitoring, analyzing, and improving the efficiency and effectiveness of an organization's operations. They set key performance indicators (KPIs), evaluate operational processes, and implement strategies to optimize productivity and quality. By collaborating with different departments, they identify bottlenecks and recommend solutions to enhance overall performance. Their work ensures that business operations align with company goals and deliver optimal results.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as Operations Performance Manager, where skills in process improvement, data analysis, and team coordination are valuable. Common positions include operations analyst, project coordinator, and business analyst, often requiring knowledge of performance metrics and management tools.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
What are popular job titles related to Operations Performance Manager jobs in Coppell, TX? For Operations Performance Manager jobs in Coppell, TX, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Coppell, TX look for? The top searched job categories for Operations Performance Manager jobs in Coppell, TX are:
What cities near Coppell, TX are hiring for Operations Performance Manager jobs? Cities near Coppell, TX with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Coppell, TX as of June 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,581 per year, or $28.2 per hour.
Sales Performance Manager

Sales Performance Manager

CreditAssociates

Plano, TX

Full-time

Posted 5 days ago

Job description

Sales Performance Manager

Department: Operations Excellence
Reports to: Sr. Director, Operations Excellence

Role Summary

The Sales Performance Manager is responsible for supporting and optimizing operational performance across CreditAssociates' high-volume B2C inside sales organization.

This role partners closely with Sales leadership to improve conversion performance, lead flow management, routing strategy, sales execution, operational scalability, and overall sales effectiveness. The ideal candidate has experience supporting fast-paced, metrics-driven contact center sales environments where performance is measured through conversion, productivity, and revenue outcomes.

This is a highly hands-on role requiring strong operational leadership, analytical problem-solving, and the ability to translate business challenges into scalable operational solutions.

Key Responsibilities

Sales Performance Optimization

  • Partner with Sales leadership to improve conversion performance, operational efficiency, productivity, and scalability.
  • Analyze sales funnel performance, lead flow, routing logic, queue distribution, and operational workflows to identify improvement opportunities.
  • Support optimization of contact strategies, lead management processes, and operational execution.

Operational Strategy & Execution

  • Lead Sales-related operational initiatives from identification through execution and ongoing performance monitoring.
  • Define success metrics, track outcomes, and continuously refine operational initiatives based on business impact.
  • Create scalable operational processes that support continued business growth.

Analytics & Operational Insights

  • Monitor and analyze key sales performance metrics including conversion rates, productivity, lead performance, and operational effectiveness.
  • Partner with Analytics and Technology teams to improve visibility into operational performance drivers.
  • Combine quantitative data with qualitative observations, including reviewing workflows, sales interactions, and operational execution.

Cross-Functional Collaboration

  • Partner closely with Sales, Analytics, Technology, QA, Training, and other operational teams to support business initiatives.
  • Help ensure operational alignment across rapidly evolving sales strategies and growth initiatives.

Continuous Improvement

  • Proactively identify operational gaps, inefficiencies, and scalability challenges.
  • Build structured solutions that improve execution consistency and measurable business outcomes.
  • Help establish governance, accountability, and operational discipline across initiatives.

Qualifications

Experience Requirements

  • 5+ years of experience supporting high-volume B2C inside sales or contact center sales environments.
  • 3+ years of experience in Sales Operations, Performance Management, Revenue Operations, Contact Center Operations, or similar operational leadership roles.
  • Experience analyzing operational and sales performance data to identify trends, performance gaps, and improvement opportunities.
  • Advanced Excel skills required, including experience working with large datasets, formulas, pivots, lookups, and performance reporting.
  • Salesforce experience preferred.
  • Experience in financial services, debt settlement, lending, insurance, mortgage, or other consumer-focused sales organizations strongly preferred.
  • Experience supporting lead routing, queue management, sales funnel optimization, or contact strategy initiatives preferred.
  • Experience working cross-functionally with Analytics, Technology, QA, and Training teams preferred.

Skills

  • Strong analytical and operational problem-solving skills.
  • Experience analyzing sales performance, operational workflows, and conversion metrics.
  • Strong partnership and communication skills across leadership teams.
  • Ability to manage multiple operational initiatives simultaneously in a fast-paced environment.

Attributes

  • High sense of accountability and urgency.
  • Strong operational ownership mentality.
  • Comfortable operating in ambiguity while creating structure and execution discipline.
  • Naturally curious with a continuous improvement mindset.
Employment Type: Full-Time

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