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Operations Performance Manager Jobs in San Ramon, CA

Citi Trends

Store Manager

Oakland, CA

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

EOS

Security Logistics Operations Manager

Newark, CA · On-site

Team Leadership & Performance Management * Directly supervise Logistics Coordinators and other ... Conduct daily operational huddles, shift handoffs, and workload reviews. * Establish clear ...

EOS

Security Logistics Operations Manager

Newark, CA · On-site

Team Leadership & Performance Management * Directly supervise Logistics Coordinators and other ... Conduct daily operational huddles, shift handoffs, and workload reviews. * Establish clear ...

Deloitte

Performance Tester

San Jose, CA

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Engineering as a Service provides complete design, implementation, and technology operations ...

Deloitte

Performance Tester

San Francisco, CA

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Engineering as a Service provides complete design, implementation, and technology operations ...

Citi Trends

Store Manager

Oakland, CA · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

ODP Business Solutions

Operations Manager

Fremont, CA

$90K/yr

The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Operations Manager ...

ODP Business Solutions

Operations Manager

Fremont, CA · On-site

The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Operations Manager ...

Office Depot

Operations Manager

Fremont, CA · On-site

$70K/yr

The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Operations Manager ...

Office Depot

Operations Manager

Fremont, CA · On-site

$70K/yr

The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Operations Manager ...

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All JobsOperations Performance Manager JobsOperations Performance Manager Jobs in San Ramon, CA

Operations Performance Manager information

See San Ramon, CA salary details

$34.6K

$70.9K

$132.4K

How much do operations performance manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for operations performance manager in San Ramon, CA is $70,914.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $86,600.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an Operations Performance Manager do?

An Operations Performance Manager is responsible for monitoring, analyzing, and improving the efficiency and effectiveness of an organization's operations. They set key performance indicators (KPIs), evaluate operational processes, and implement strategies to optimize productivity and quality. By collaborating with different departments, they identify bottlenecks and recommend solutions to enhance overall performance. Their work ensures that business operations align with company goals and deliver optimal results.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as Operations Performance Manager, where skills in process improvement, data analysis, and team coordination are valuable. Common positions include operations analyst, project coordinator, and business analyst, often requiring knowledge of performance metrics and management tools.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
What are popular job titles related to Operations Performance Manager jobs in San Ramon, CA? For Operations Performance Manager jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in San Ramon, CA look for? The top searched job categories for Operations Performance Manager jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Operations Performance Manager jobs? Cities near San Ramon, CA with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in San Ramon, CA as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $70,914 per year, or $34.1 per hour.
Operations Manager of Freight Forwarding

Operations Manager of Freight Forwarding

RK Logistics Group

Fremont, CA • On-site

$110K - $120K/yr

Full-time

Posted 12 days ago

Job description

The Freight Forwarding Operations Manager is responsible for owning and leading end-to-end domestic and international freight forwarding operations across all modes of transportation. This role drives operational performance, service execution, regulatory compliance, and profitability within a high-volume, fast-paced logistics environment.
This position serves as the operational leader for freight forwarding activities, ensuring efficient shipment execution, strong carrier performance, and consistent delivery of high-quality service. The Manager acts as the primary escalation point for complex issues, while developing processes, optimizing trade lanes, and building a high-performing team.
Requirements
Key Responsibilities and Duties:
Operational Leadership and Execution:
  • Own end-to-end operational performance across domestic and international freight forwarding services, including service delivery, cost control, and customer satisfaction
  • Oversee execution of multimodal shipments (FTL, LTL, air, ocean, and consolidations), ensuring timely, accurate, and compliant delivery
  • Serve as the primary escalation point for complex, time-sensitive, or high-value shipments, driving rapid resolution
  • Manage shipment lifecycle activities including booking, routing, documentation, tracking, and exception management
  • Coordinate closely with carriers, customs brokers, cartage and drayage providers, and global partners to ensure seamless operations
  • Oversee import/export documentation to ensure accuracy and compliance with international trade regulations

Financial Performance and Commercial Impact:
  • Drive shipment and account-level profitability through cost control, trade lane optimization, and carrier selection strategies
  • Analyze operational and financial data to identify margin improvement opportunities and cost efficiencies
  • Support pricing and quoting strategies by providing market intelligence, capacity insights, and cost analysis
  • Partner with leadership on carrier negotiations and performance management to ensure competitive pricing and service reliability
  • Balance service expectations with cost efficiency to maintain strong customer and financial outcomes
  • Process Optimization and Continuous Improvement:
  • Develop, implement, and enforce standard operating procedures (SOPs) across all freight forwarding activities
  • Establish and manage KPIs and SLAs to ensure consistent operational performance and accountability
  • Identify inefficiencies and lead continuous improvement initiatives to streamline workflows and reduce errors
  • Standardize processes across modes and trade lanes to improve consistency and scalability
  • Leverage systems and tools to enhance visibility, reporting, and operational control

Compliance, Risk, and Security:
  • Own compliance across all freight forwarding activities, ensuring adherence to international trade regulations and company standards
  • Act as the subject matter expert on Incoterms, customs procedures, TSA IAC Known Shipper requirements, and CTPAT standards
  • Implement and enforce carrier vetting processes to mitigate fraud risk, validate carrier identity, and ensure proper insurance coverage
  • Reduce risk of loss or damage through effective routing, packaging oversight, and carrier selection
  • Investigate claims and service failures, performing root cause analysis and implementing corrective actions
  • Maintain required certifications and programs including Dangerous Goods Regulations (DGR) and sustainability initiatives such as SmartWay

Leadership and Team Development:
  • Lead, develop, and manage operations staff, driving accountability, performance, and engagement
  • Set clear performance expectations and monitor productivity through measurable outcomes and performance metrics
  • Participate in hiring, onboarding, and workforce planning to support operational needs and growth
  • Provide ongoing coaching, training, and development to build team capability and bench strength
  • Foster a culture of urgency, accuracy, collaboration, and customer focus

Customer and Stakeholder Management:
  • Partner with customers to resolve service issues, improve processes, and strengthen long-term relationships
  • Participate in client communications, reviews, and performance discussions as the operational representative
  • Communicate proactively with internal and external stakeholders regarding shipment status, risks, and resolutions
  • Ensure a high level of responsiveness and service quality across all customer interactions

Abilities
  • Lead and manage complex operations in a fast-paced, high-volume environment
  • Make sound, data-driven decisions under pressure
  • Drive accountability and performance across teams
  • Identify risks and implement proactive, scalable solutions
  • Build and maintain strong relationships with carriers, partners, and customers
  • Adapt to changing business conditions and operational demands

Qualifications and Skills
  • Minimum of 5 years of hands-on freight forwarding operations experience
  • Minimum of 3 years of leadership or direct people management experience
  • Experience managing multimodal international freight operations required
  • Experience working with global partners, carriers, and regulatory agencies preferred
  • Deep knowledge of domestic and international freight forwarding operations across all modes
  • Strong understanding of trade lane optimization, carrier management, and cost control strategies
  • Expertise in regulatory compliance, risk mitigation, and global shipping requirements
  • Proficiency in CargoWise Transportation System, ACE portal, CASS, and Microsoft Office applications
  • Strong analytical, problem-solving, and decision-making capabilities
  • Effective communication, negotiation, and stakeholder management skills
  • Demonstrated ability to drive both operational performance and financial results

RK Qualities
• Adherence to all RK Safety, Quality, ISO and HR policies and standards.
RK Logistics Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if RK Logistics Group is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.
RK Logistics Group is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. In accordance with EEOC guidelines, we do not make employment decisions based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age (40 or older), disability, or genetic information. All employees have the right to work in an environment that respects their rights and protects them from retaliation for asserting those rights.
Salary Description
Pay Range: $110k-$120k annually

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