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Operations Manager Nonprofit Jobs (NOW HIRING)

GHJ

Audit Manager - Nonprofit/Single Audit

Los Angeles, CA · On-site

$112K - $147K/yr

Nonprofit Managers are responsible for managing multiple nonprofit/tax-exempt auditing and ... their operations, funding sources, and compliance environment. * Supervising, mentoring, and ...

Cybercoders

Not for profit Audit Manager

New York, NY · On-site +1

$115K - $130K/yr

... financial operations. Key Responsibilities * Lead and manage audit engagements for non-profit ... organizations and private clubs * Prepare and review financial statements in accordance with GAAP

U.S.VETS

Operations Manager

Washington, DC · On-site

Operations Manager This position reports directly to the Executive Director at the local U.S.VETS ... Bachelor's Degree required, preferably in Non-Profit Management, Public Administration, Accounting ...

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Operations Manager Nonprofit information

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$31K

$63.5K

$118.5K

How much do operations manager nonprofit jobs pay per year?

As of Jun 26, 2026, the average yearly pay for operations manager nonprofit in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an Operations Manager do in a nonprofit organization?

An Operations Manager in a nonprofit organization oversees the day-to-day activities that keep the organization running smoothly. Their responsibilities typically include managing budgets, supervising staff, developing operational policies, and ensuring compliance with regulations. They often work closely with other departments to coordinate programs and support the organization's mission. By streamlining processes and improving efficiency, Operations Managers help nonprofits maximize their impact and use resources effectively.

What are the key skills and qualifications needed to thrive as an Operations Manager in a nonprofit, and why are they important?

To thrive as a Nonprofit Operations Manager, you need strong organizational, budgeting, and program management skills, typically supported by a bachelor’s degree in business, nonprofit management, or a related field. Familiarity with grant management software, donor databases, and project management tools such as Salesforce or Asana is common. Excellent communication, problem-solving, and leadership abilities help foster teamwork and align staff with the organization’s mission. These skills ensure efficient resource allocation, compliance, and the effective delivery of programs that advance the nonprofit’s goals.

What is the difference between Operations Manager Nonprofit vs Program Manager Nonprofit?

AspectOperations Manager NonprofitProgram Manager Nonprofit
Primary FocusOverseeing organizational operations, processes, and administrative functionsManaging specific programs, projects, or services within the nonprofit
Required CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP are commonUsually requires a bachelor's degree in social sciences, nonprofit management, or related area; relevant program management certifications are beneficial
Work EnvironmentAdministrative offices, cross-departmental collaborationFieldwork, community engagement, program delivery sites
Employer & Industry UsageUsed across nonprofit organizations for operational efficiencyUsed for managing specific initiatives or services within nonprofits

While both roles are vital in nonprofits, the Operations Manager Nonprofit focuses on overall organizational efficiency, whereas the Program Manager Nonprofit concentrates on specific program success and delivery.

How does an Operations Manager in a nonprofit organization typically collaborate with program staff and leadership?

Operations Managers in nonprofits work closely with program staff to ensure that resources, logistics, and administrative support align with program needs. They also collaborate with executive leadership to develop and implement policies, manage budgets, and streamline processes that help the organization fulfill its mission. Regular cross-department meetings and open communication are common, as Operations Managers often serve as a bridge between different teams, ensuring operational efficiency and compliance with organizational standards.
More about Operations Manager Nonprofit jobs
What cities are hiring for Operations Manager Nonprofit jobs? Cities with the most Operations Manager Nonprofit job openings:
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What job categories do people searching Operations Manager Nonprofit jobs look for? The top searched job categories for Operations Manager Nonprofit jobs are:
Operations Manager Nonprofit jobs near you
Infographic showing various Operations Manager Nonprofit job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Manager, Nonprofit Customer Success

Windfall

San Francisco, CA

$155K - $219K/yr

Full-time

Posted 8 days ago

Job description

As a Manager of Nonprofit Customer Success, you will lead a team of Customer Success Managers (CSMs) focused on scaling the nonprofit vertical within our business. You will own a set of accounts, manage and grow a team, and build systems and processes to help scale the customer success organization at Windfall in the years to come.
 
We're on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust.
Responsibilities:
  • Scale the end-to-end customer experience, including onboarding, product adoption, usage, and implementation of best practices and growth 
  • Train, develop, and mentor a team of 7 Customer Success Managers
  • Leading our recruiting strategy to attract and hire high-quality candidates
  • Coach the team to deliver value for our customers by enabling them to use Windfall's solution to meet their business objectives
  • Coach the team to develop and execute a comprehensive Account Growth Strategy (e.g., land-and-expand strategies, value mapping) to significantly increase usage, adoption, and ultimately, lifetime value and revenue
  • Coach the team to identify new opportunities within nonprofit accounts, including potential for increased fundraising and enhanced analytics
  • Lead Executive Business Reviews (EBRs) with client C-level/SVP sponsors, focused on quantifiable Return on Investment (ROI), realized business value, and alignment on future strategic objectives
  • Coach the team to proactively manage relationships within customers' teams, including multi-threading across departments and levels, and adapting to customer team hires and departures
  • Serve as a trusted advisor and industry expert, translating Windfall's data intelligence into high-impact business outcomes for the client
  • Develop internal playbooks and customer-facing content, including best practices guides and thought leadership pieces
  • Develop and implement efficient processes to enhance customer engagement and satisfaction
  • Lead strategic initiatives and influence the Customer Success roadmap by synthesizing the needs of our nonprofit customers and translating them into actionable organizational improvements
  • Partner with other Windfall departments on internal enablement, webinars, and internal or customer-facing documentation
  • Lead efforts to validate and enhance the effectiveness of Windfall's offerings through product feature requests, feedback, and discussions
Requirements:
  • At least 8 years of experience in analytical, customer-facing roles (e.g., customer success, consulting, solution consulting, implementations, growth strategy), with a minimum of 3 years leading Customer Success teams
  • Experience developing success plans and orchestrating cross-functional dynamics to drive positive outcomes with customers
  • Exceptional forecasting acumen and operational rigor, with proven experience identifying risk and growth signals to maintain forecast accuracy and drive commercial discussions
  • Demonstrated success with navigating large organizations, driving adoption and expansion, and cultivating executive relationships/sponsorship
  • Deep understanding of how data intelligence impacts go-to-market strategies, specifically in areas like digital marketing and performance measurement 
  • Established track record of building relationships and presenting to Directors, VPs, and C-level executives
  • Passion for learning
  • Experience with CRMs (e.g. Salesforce or Bloomerang)
  • Strong presentation design and delivery skills
  • Highly organized with good attention to detail
  • Excellent verbal & written communication skills
Preferred Requirements:
  • Bachelor's degree from a top-tier university, MBA a plus
  • Background in nonprofit fundraising 
  • Understanding of consumer financial data, signals of wealth
  • Basic knowledge of data science

Additional Information:

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across California. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. We also offer a comprehensive benefits package, which you can explore on our careers site

Compensation range: 
$155,000 - $219,000 a year
 
 
About Windfall
Windfall is a people intelligence and AI company that gives go-to-market teams actionable insights. By democratizing access to people data, organizations can intelligently prioritize go-to-market resources to drive greater business outcomes. Powered by best-in-class machine learning and artificial intelligence, Windfall activates insights into workflows that engage the right people for each respective organization. More than 1,500 data-driven organizations use Windfall to power their business. For more information, please visit www.windfall.com.
 
We comply with CCPA. For more information on how we comply, review our privacy notice.
 
Windfall is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 
 
We may use AI tools to assist parts of the hiring process, such as reviewing applications or analyzing resumes. These tools assist our team and do not replace human judgment. Final hiring decisions are made by people. 
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