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Operations Manager Hospitality Jobs (NOW HIRING)

EKU Careers

Jesse Hood Job Summary/Basic Functions The Hospitality Services Coordinator supports the Hospitality Operations Manager in delivering exceptional service and daily operations at the University Club ...

Portman Holdings, LLC

Manager Hospitality Strategic Operations COMPANY Founded by famed architect John Portman in the 1950s, Portman is a privately owned national real estate investment, development and management firm ...

Wasserman Media

Senior Manager, Hospitality

Raleigh, NC · On-site

$68K - $80K/yr

Ideation, operations, and delivery of numerous hospitality projects, informed by established hospitality strategy * Manage project budgets from initial build through reconciliation * Maintain a ...

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Operations Manager Hospitality information

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$118.5K

How much do operations manager hospitality jobs pay per year?

As of Sep 14, 2026, the average yearly pay for operations manager hospitality in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an operations manager do in hospitality?

An Operations Manager in the hospitality industry oversees the daily operations of hotels, resorts, or restaurants to ensure excellent guest experiences and efficient processes. Their responsibilities often include managing staff, coordinating departments, monitoring budgets, and ensuring compliance with health and safety regulations. They play a key role in implementing policies, resolving guest complaints, and optimizing operational procedures to increase profitability and customer satisfaction. Their leadership helps maintain high service standards and smooth business operations.

What are common challenges faced by an operations manager in hospitality, and how can they be addressed?

Operations Managers in hospitality often encounter challenges such as managing high guest expectations, ensuring consistent service quality, and adapting to fluctuating occupancy rates. Balancing staff schedules while maintaining morale and efficiency during peak periods can also be demanding. These challenges can be addressed by fostering strong communication among teams, implementing effective training programs, and utilizing data-driven tools to predict demand and optimize resources. Developing problem-solving skills and staying adaptable are key to thriving in this dynamic environment.

What are the key skills and qualifications needed to thrive as an operations manager in hospitality, and why are they important?

To thrive as an Operations Manager in Hospitality, you need expertise in hotel or restaurant operations, financial management, and staff supervision, typically supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), point-of-sale (POS) software, and scheduling tools is commonly required. Exceptional interpersonal skills, problem-solving abilities, and leadership are essential soft skills for building strong teams and ensuring guest satisfaction. These skills and qualities are crucial for maintaining high service standards, optimizing operations, and driving business success in a competitive industry.

What is the difference between Operations Manager Hospitality vs Front Office Manager?

AspectOperations Manager HospitalityFront Office Manager
Primary ResponsibilitiesOversees overall hotel operations, including departments like housekeeping, food & beverage, and maintenanceManages front desk operations, guest services, reservations, and check-in/check-out processes
Required CredentialsHospitality management degree or related certifications, experience in hotel operationsHospitality or hotel management background, customer service experience
Work EnvironmentHotel management, overseeing multiple departmentsFront desk, guest services, customer interaction
Industry UsageUsed across hotels, resorts, and large hospitality establishmentsPrimarily in hotels and resorts with front desk operations

The main difference is that the Operations Manager Hospitality oversees the entire hotel operation, while the Front Office Manager focuses specifically on guest services and front desk functions. Both roles require hospitality experience, but the Operations Manager has broader responsibilities across multiple departments.

How much does a hospitality operations manager earn?

A hospitality operations manager typically earns between $50,000 and $90,000 annually, depending on experience, location, and the size of the establishment. Salaries can increase with certifications, leadership skills, and operational responsibilities.

Is operations manager a high paying job?

An operations manager in the hospitality industry typically earns a competitive salary that varies based on experience, location, and the size of the establishment. In general, it is considered a well-paying role with opportunities for advancement and additional benefits. Salaries often range from moderate to high, especially in larger or upscale venues.

What cities are hiring for Operations Manager Hospitality jobs?

Cities with the most Operations Manager Hospitality job openings:

What are the most commonly searched types of Operations Hospitality jobs?

The most popular types of Operations Hospitality jobs are:

What states have the most Operations Manager Hospitality jobs?

States with the most job openings for Operations Manager Hospitality jobs include:

What are popular job titles related to Operations Manager Hospitality jobs?

For Operations Manager Hospitality jobs, the most frequently searched job titles are:

Operations Manager Hospitality jobs near you
Infographic showing various Operations Manager Hospitality job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Coordinator, Hospitality Services

On-site

EKU Careers
See more jobs at EKU Careersexternal

Other

Posted 12 days ago

Job description

Title: Manager, Hospitality & Events

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 43R000 - University Outreach & Engagement

Division: 3R1000 - Administration and Engagement

Position Location: Richmond Campus

Driver Classification: Driver

FLSA: Exempt

Schedule Type:Full Time (37.5 hrs per week or more)

Hours Per Week:

Additional Schedule Details:

Posted Salary Grade: Exempt - G20

Retirement: KTRS

Contact Person: Jesse Hood

Job Summary/Basic Functions

The Hospitality Services Coordinator supports the Hospitality Operations Manager in delivering exceptional service and daily operations at the University Club at Arlington. This position is responsible for overseeing the execution of club events, supervising seasonal pool operations, and ensuring an outstanding experience for members, guests, alumni, donors, and university partners.
The Hospitality Services Coordinator serves as the on-site operational leader during events and assists in hospitality, member services, and clubhouse operations. This position requires a highly organized, service-oriented professional who thrives in a dynamic hospitality environment and is committed to excellence.

Minimum Qualifications

Education: Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, Event Management, or a relate

Experience: Two to four years of hospitality, event management, club, hotel, or food and beverage experience.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Ability to work evenings, weekends, holidays, and special events.

Licensure & Certifications:

Preferred Qualifications:

Job Duties:

  • % - Event Operations Coordinate and execute all private and club-sponsored events, including golf tournaments, member functions, weddings, banquets, alumni gatherings, donor events, and university functions. Serve as the operational lead during events to ensure seamless execution and exceptional guest service. Coordinate event logistics with culinary, golf operations, grounds operations, and event clients. Conduct pre-event meetings and post-event evaluations to ensure continuous improvement. Maintain event setup standards and oversee room configurations, décor, and service timelines. - (Essential)
  • % - Seasonal Pool Operations Oversee the daily operation of the club's swimming pool during the summer season. Supervise seasonal pool staff, including scheduling, training, and performance management. Ensure a clean, safe, and welcoming pool environment for members and guests. Coordinate poolside food and beverage service with clubhouse operations. Monitor compliance with all club policies, safety procedures, and health regulations. - (Essential)
  • % - Hospitality Operations Assist with the daily operation of the clubhouse, dining areas, banquet facilities, and member service areas. Maintain high standards of hospitality, cleanliness, and professionalism throughout the club. Address member and guest concerns promptly and professionally. Support food and beverage service during peak business periods and special events. - (Essential)
  • % - Leadership and Staff Development Provide leadership and guidance during daily operations in the absence of the Hospitality Operations Manager. Promote a positive, team-oriented work environment focused on exceptional service. Ensure staff adherence to club policies and service standards. - (Essential)
  • % - Administrative Responsibilities Assist with event calendars, staffing schedules, inventory management, and operational reporting. Support budget goals through effective labor management and cost control practices. Maintain accurate records related to events, pool operations, and departmental activities. - (Essential)
  • % - Additional Responsibilities Assist with member programming and club social events. Support university functions and special initiatives as requested. Perform other duties as assigned by the Hospitality Operations Manager or General Manager. - (Essential)

Sponsorship:This position is not eligible for visa sponsorship.

Funding Source: Institutional

Open Until Filled: Yes

Special Instructions:

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

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