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Operations Manager Hospitality Jobs in Decatur, GA

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA · On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing the day-to-day operations of the hotel(s), ensuring efficient service delivery, guest satisfaction ...

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA · On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing the day-to-day operations of the hotel(s), ensuring efficient service delivery, guest satisfaction ...

Landing

Revenue Manager - Hospitality

Atlanta, GA · On-site

... operational lift from partners. We handle it all so partners can unlock value faster. About the ... One to two years of formal revenue management training at a large hospitality, hotel, or airline ...

Landing

Revenue Manager - Hospitality

Atlanta, GA · On-site

$80K - $110K/yr

... operational lift from partners. We handle it all so partners can unlock value faster. About the ... One to two years of formal revenue management training at a large hospitality, hotel, or airline ...

Landing

Revenue Manager - Hospitality

Atlanta, GA · On-site

$80K - $110K/yr

... operational lift from partners. We handle it all so partners can unlock value faster. About the ... One to two years of formal revenue management training at a large hospitality, hotel, or airline ...

Stars and Strikes

Operations Manager

Stone Mountain, GA · On-site

$43K - $45K/yr

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... Experience in Hospitality and/or Food & Beverage is a plus * Must be willing to work a flexible ...

Crunch Fitness

Operations Manager

Acworth, GA · On-site

Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager and ... Experience in a health club or the hospitality industry preferred The Ways You Can Benefit:

Crunch Fitness

Operations Manager

Chamblee, GA · On-site

Previous leadership or operations experience in fitness, sales, or hospitality preferred * A growth-minded individual who can support the General Manager in achieving all membership unit targets and ...

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Operations Manager Hospitality information

See Decatur, GA salary details

$30.3K

$62K

$115.7K

How much do operations manager hospitality jobs pay per year?

As of Sep 14, 2026, the average yearly pay for operations manager hospitality in Decatur, GA is $61,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $75,700.00 per year, depending on experience, location, and employer.

What does an operations manager do in hospitality?

An Operations Manager in the hospitality industry oversees the daily operations of hotels, resorts, or restaurants to ensure excellent guest experiences and efficient processes. Their responsibilities often include managing staff, coordinating departments, monitoring budgets, and ensuring compliance with health and safety regulations. They play a key role in implementing policies, resolving guest complaints, and optimizing operational procedures to increase profitability and customer satisfaction. Their leadership helps maintain high service standards and smooth business operations.

What are common challenges faced by an operations manager in hospitality, and how can they be addressed?

Operations Managers in hospitality often encounter challenges such as managing high guest expectations, ensuring consistent service quality, and adapting to fluctuating occupancy rates. Balancing staff schedules while maintaining morale and efficiency during peak periods can also be demanding. These challenges can be addressed by fostering strong communication among teams, implementing effective training programs, and utilizing data-driven tools to predict demand and optimize resources. Developing problem-solving skills and staying adaptable are key to thriving in this dynamic environment.

What are the key skills and qualifications needed to thrive as an operations manager in hospitality, and why are they important?

To thrive as an Operations Manager in Hospitality, you need expertise in hotel or restaurant operations, financial management, and staff supervision, typically supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), point-of-sale (POS) software, and scheduling tools is commonly required. Exceptional interpersonal skills, problem-solving abilities, and leadership are essential soft skills for building strong teams and ensuring guest satisfaction. These skills and qualities are crucial for maintaining high service standards, optimizing operations, and driving business success in a competitive industry.

What is the difference between Operations Manager Hospitality vs Front Office Manager?

AspectOperations Manager HospitalityFront Office Manager
Primary ResponsibilitiesOversees overall hotel operations, including departments like housekeeping, food & beverage, and maintenanceManages front desk operations, guest services, reservations, and check-in/check-out processes
Required CredentialsHospitality management degree or related certifications, experience in hotel operationsHospitality or hotel management background, customer service experience
Work EnvironmentHotel management, overseeing multiple departmentsFront desk, guest services, customer interaction
Industry UsageUsed across hotels, resorts, and large hospitality establishmentsPrimarily in hotels and resorts with front desk operations

The main difference is that the Operations Manager Hospitality oversees the entire hotel operation, while the Front Office Manager focuses specifically on guest services and front desk functions. Both roles require hospitality experience, but the Operations Manager has broader responsibilities across multiple departments.

How much does a hospitality operations manager earn?

A hospitality operations manager typically earns between $50,000 and $90,000 annually, depending on experience, location, and the size of the establishment. Salaries can increase with certifications, leadership skills, and operational responsibilities.

Is operations manager a high paying job?

An operations manager in the hospitality industry typically earns a competitive salary that varies based on experience, location, and the size of the establishment. In general, it is considered a well-paying role with opportunities for advancement and additional benefits. Salaries often range from moderate to high, especially in larger or upscale venues.

What cities near Decatur, GA are hiring for Operations Manager Hospitality jobs?

Cities near Decatur, GA with the most Operations Manager Hospitality job openings:

Operations Manager Hospitality jobs near you
Infographic showing various Operations Manager Hospitality job openings in Decatur, GA as of September 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $61,954 per year, or $29.8 per hour.

Operations Manager

Kennesaw, GA • On-site

PULSE HOSPITALITY LLC
See more jobs at PULSE HOSPITALITY LLCexternal

Full-time

Re-posted yesterday

Job description

Job Title: Operations Manager (Hospitality)Job Summary

The Operations Manager is responsible for overseeing the day-to-day operations of the hotel(s), ensuring efficient service delivery, guest satisfaction, staff productivity, and full compliance with company policies and regulatory requirements. This role works closely with General Managers and department heads to drive operational excellence, cost control, and revenue performance.

Key Responsibilities1. Operational Oversight
  • Supervise daily hotel operations across departments (Front Desk, Housekeeping, Maintenance, etc.)
  • Ensure consistent service standards aligned with brand and company expectations
  • Monitor occupancy, room readiness, and operational efficiency
  • Conduct regular property walkthroughs and audits
2. Staff Management & Leadership
  • Support recruitment, onboarding, and training of staff
  • Monitor employee performance and enforce accountability
  • Assist in scheduling to ensure proper staffing levels
  • Address employee relations issues in coordination with HR
3. Payroll & Workforce Management
  • Oversee timekeeping systems and payroll accuracy
  • Review timesheets, overtime, and labor costs
  • Ensure compliance with wage and hour laws (federal & state)
  • Coordinate with payroll providers (e.g., Netchex, Innflow)
4. Financial & Cost Control
  • Monitor labor costs, departmental expenses, and budgets
  • Analyze reports (ADR, RevPAR, labor %, etc.)
  • Identify cost-saving opportunities without compromising service
5. Compliance & Risk Management
  • Ensure compliance with:
    • Federal and state labor laws
    • OSHA and workplace safety standards
    • Company policies and SOPs
  • Oversee documentation (I-9, E-Verify, employee files, audits)
  • Handle incident reporting and investigations
6. Guest Experience
  • Resolve escalated guest complaints professionally
  • Ensure high levels of guest satisfaction and online review scores
  • Implement service improvement initiatives
7. Reporting & Communication
  • Prepare and submit operational reports to leadership
  • Communicate performance metrics and improvement plans
  • Coordinate with General Managers across properties
Key Skills
  • Leadership & team management
  • Operational efficiency & multitasking
  • Financial analysis & budgeting
  • Compliance & attention to detail
  • Strong communication and decision-making skills
Work Environment
  • Multi-property or single property hotel environment
  • May require weekends, holidays, and on-call availability
  • Frequent on-site presence and property visits