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Operations Implementation Manager Jobs (NOW HIRING)

Air

Implementation Manager

Pittsburgh, PA · On-site

... speed of operational demands, the front line gets what it needs to succeed. We are seeking an ... In this role as an Implementation Manager, you will be responsible for defining and optimizing user ...

intenseye

Implementation Manager

New York, NY · On-site

$95K - $100K/yr

EHS, operations, and quality teams gain continuous leading indicators, deep operational insight ... As an Implementation Manager, you will play a critical role in driving the deployment of Intenseye ...

Vector Solutions

Implementation Manager

Tampa, FL · On-site

We bring training, safety, and workforce operations together to boost readiness, reduce risk, and drive high-performance results for the everyday heroes who count on us. The Implementation Manager is ...

AssistIQ

Implementation Manager

Saint Louis, MO · On-site

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... identifying operational risks and mitigations, striking a balance between product and customer ...

Alivia Health

Implementation Manager

Guaynabo, PR · On-site

Coordinate business, operational, technical, and vendor requirements for system implementations and ... Lead project management activities for system enhancements, integration enhancements, workflow ...

AssistIQ

Implementation Manager

Columbus, OH · On-site +1

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... identifying operational risks and mitigations, striking a balance between product and customer ...

PatientPoint

Implementation Manager

Omaha, NE · On-site

Manage all logistical and operational aspects within the ERP system and project plans to maintain ... implementation. What We Need: * 3+ years of experience leading large-scale system rollouts and ...

RIVET Work

Implementation Manager

Detroit, MI · On-site

$100 - $125/hr

Your days look like leading training sessions with superintendents, project managers, and operations leaders, keeping implementations on schedule, clearing roadblocks, and being the trusted advisor ...

LucyRx

$125 - $150/hr

## Implementation ManagerApplylocations: Remote-United Statestime type: Full timeposted on: Posted ... Strong understanding of PBM operations including benefit design, formulary management, claims ...

Multitude Insights

Implementation Manager

New York, NY · On-site +1

Help define the systems and operational infrastructure needed to scale implementations over time. * ... Strong project management and organizational skills, with the ability to drive execution ...

Energage

Implementation Manager

Exton, PA · On-site +1

$85K - $90K/yr

Problem Solving What You Bring to the Role: * 3-5 years of experience in software implementation, project management, client services, consulting, SaaS operations, or a related field. * Experience ...

Maybern Solutions, Inc

Implementation Manager

New York, NY · On-site

$140K - $180K/yr

You might come from a background as a fund accountant, private funds operations professional, or implementation specialist at a fund administration or fund management software provider. What matters ...

Vector Solutions

Implementation Manager

Tampa, FL · On-site

We bring training, safety, and workforce operations together to boost readiness, reduce risk, and drive high-performance results for the everyday heroes who count on us. The Implementation Manager is ...

Conduit Health, Inc

Implementation Manager

Manhattan, NY · On-site

$100 - $125/hr

Sitting on the DME Operations team, they own the project management of these launches and act as ... Lead payor implementations and launches, coordinating the eligibility, credentialing, billing, and ...

DailyPay

Implementation Manager

$86K - $131K/yr

The Implementation Manager will be responsible for managing the entire implementation lifecycle ... Work closely with the operations and support teams to discuss implementation details and nuances ...

PKR

Implementation Manager

Exton, PA · On-site

$10K - $100K/yr

What You'll Need * 3-5 years of experience in software implementation, project management, client services, consulting, SaaS operations, or a related field. * Experience managing client-facing ...

Air

Implementation Manager

Arlington, VA

... speed of operational demands, the front line gets what it needs to succeed. We are seeking an ... In this role as an Implementation Manager, you will be responsible for defining and optimizing user ...

FourKites

Implementation Manager

Chicago, IL · On-site +1

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will maintain alignment between executives, IT teams, operations managers, and end users ...

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Operations Implementation Manager information

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$39K

$103.5K

$168K

How much do operations implementation manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for operations implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does an operations implementation manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are some common challenges faced by operations implementation managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What are the key skills and qualifications needed to thrive as an operations implementation manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

How much do operations implementation managers make in the US?

Operations Implementation Managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. They often require strong project management skills and familiarity with operational tools to succeed in their roles.
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Cities with the most Operations Implementation Manager job openings:

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Operations Implementation Manager jobs near you
Infographic showing various Operations Implementation Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Pittsburgh, PA • On-site

Air
See more jobs at Airexternal

Full-time

Re-posted 19 days ago

Key responsibilities

  • Own the implementation and technical enablement of strategic deployments of Air's software and data to customers.

  • Plan, monitor, and coordinate deployment activities, resources, and stakeholder communication throughout the deployment lifecycle.

  • Lead and develop a team of Implementation Engineers, providing guidance, training, and support to ensure successful customer implementations.

Job description

Company Description
Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed.
Job Description
We are seeking an experienced professional to drive robust software adoption across Air's SaaS user base and manage a team of Implementation Engineers. 
 
In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and technical enablement of strategic deployments, provide surge support to deployments assigned to your direct reports, and work closely with Engagement Managers and Sales to align on account strategies, renewal forecasting, staffing plans, and account opportunities and risks. You will strengthen the product feedback loop and build effective relationships with Product Managers, Engineering, Data Science, and QA. You will be accountable for implementing operational practices to track performance of teams and individuals.
 
You understand the US Government and Defense acquisition processes and the importance of effective and efficient program management, supply chain risk management, and program and technology modernization. You ask hard, uncomfortable questions. You have a professional acumen that allows you to lead conversations with top government agency officials. You know there are always multiple answers to hard problems, and you know how to engage in a constructive dialogue to find the best path forward.
 
Success in this role requires deep expertise in Air's software and data, strong communication and organizational skills, and the ability to lead and influence people, not just through words but by example. You must collaborate effectively with cross-functional teams to achieve common objectives, while also leading various projects simultaneously. 
 
You will hire and develop Implementation Engineers and Senior Implementation Engineers, and guide them as they embed with customers to deliver exceptional technical implementation and support. The ideal candidate for this role will have experience in setting and assessing key performance metrics, making responsible decisions in ambiguous settings, and delivering results related to technical product implementation and user adoption, in service of retention and renewal.
 
This role is a full-time position located out of our office in Arlington, VA.
This role requires up to 50% travel to client sites across the United States.
Scope of Responsibilities
  • Hire, train, and lead a team of software Implementation Engineers
  • Plan and allocate IE resources, monitor progress, and keep stakeholders informed throughout the deployment lifecycle
  • Develop expertise in Air's customers, offerings, and data, and support customers as a Air product and data expert
  • Proactively drive utilization of the product using targeted training and engagement strategies that drive mission outcomes and analytical insights for platform users
  • Oversee the execution of user engagement best practices to drive product utilization using targeted engagement strategies
  • Execute the successful implementation of software and data to Air's customers and address and solve user needs through the use of Air's platform and creatively develop solutions to difficult user problems
  • Develop and implement scalable delivery frameworks and methodologies to ensure alignment between strategic objectives and tactical execution, driving consistency and efficiency across deployments.
  • Use coding languages (SQL, Python) to conduct technical platform configuration and data integration and provide technical guidance to Implementation Engineers
  • Capture client feedback, surface user problems, and elicit user needs and workflows to support the evolution of the Air platform
  • Collaborate with Air Engagement Managers and Product Managers to capture market demand for inclusion into Air's offerings
  • Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate
  • Build and manage client relationships
  • Lead execution teams and/or work streams
  • Help drive and enable renewal and expansion, reduce churn, and drive new business growth through greater advocacy
  • Provide leadership to a highly motivated and engaged team
  • Be an inspirational role model by challenging and maximizing the strength of the team and aligning their efforts to the mission and vision of the organization
Qualifications
  • U.S. Citizenship is required
  • Bachelor's Degree
Required Skills: 
  • Expertise in national security, defense policy, federal budgeting, acquisition and procurement processes, government contracting, supply chains, and/or product management for public sector customers 
  • Minimum of five (5) years of experience in customer success, public sector consulting, advisory services, software-as-a-service (SaaS) or subscription-based tools, information services, or data analytics
  • Minimum of two (2) years of people management experience
  • Proven excellence in interacting with DoD and/or national security senior leaders
  • Strong written and oral communication skills, including strong presentation skills
  • Knowledge of Federal organizations and functions, e.g. understanding organizational structures, hierarchies, and how to apply software product use cases to target stakeholders 
  • Passionate about leading people and improving processes 
  • Demonstrated aptitude to learn new technical content 
  • Demonstrated excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning
  • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
  • Proven ability to develop strategies, translate them into initiatives, and track successful delivery
  • Willingness to work hard, be strategic, and do the right thing for the business
Desired Skills: 
  • Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship
  • Experience in or exposure to the nuances of a startup or other entrepreneurial environment
  • Strong SQL skills
  • Master's Degree preferred 
We firmly believe that past performance is the best indicator of future performance.  If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you.
 
Air is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.