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Operations Implementation Manager Jobs (NOW HIRING)

Collectly

Implementation Manager

San Francisco, CA

... and operational complexity. Collectly applies artificial intelligence to automate workflows ... As an Implementation Manager, you will play a pivotal role in overseeing the successful integration ...

Career Opportunities

Implementation Manager

Norwich, VT · On-site

The Implementation Manager will oversee the end-to-end onboarding process for new clients, ensuring ... Familiarity with PBM operations and healthcare industry standards * Exceptional verbal and written ...

Capax RM

Implementation Manager

Columbus, OH · On-site

We are working with a very exciting Acumatica end-user, who are seeking an Implementation Manager ... Strong understanding of finance, accounting, operational, and business process workflows. * Proven ...

KNAPP

Implementation Manager

Kennesaw, GA · On-site

The Implementation Manager will collaborate with other project stakeholders to ensure the success ... Document test results with DevOps and KiSoft Analytics for KNAPP internal testing and share results ...

Collectly

Implementation Manager

San Francisco, CA · On-site

... and operational complexity. Collectly applies artificial intelligence to automate workflows ... As an Implementation Manager, you will play a pivotal role in overseeing the successful integration ...

Oxbridge Health

Implementation Manager

Norwalk, CT · On-site

The Implementation Manager ensures that benefit plans, eligibility data, enrollment processes, vendor integrations, and portals are accurately configured and operational prior to the group ...

Courier Health

Implementation Manager

New York, NY · On-site

As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of ... hub operations, and specialty pharmacy partners. When a risk shows up, you surface it early and ...

TEAM

Implementation Manager

San Diego, CA · Hybrid

The Implementation Manager is expected to coordinate all steps of the onboarding process for ... Design scalable, compliant solutions that align with client needs while supporting operational ...

FourKites

Implementation Manager

Chicago, IL · On-site +1

Each implementation you lead directly enhances supply chain visibility for major enterprises ... You will maintain alignment between executives, IT teams, operations managers, and end users ...

AssistIQ

Implementation Manager

Saint Louis, MO

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... identifying operational risks and mitigations, striking a balance between product and customer ...

Second Nature Brands, Inc

Implementation Manager

$65K - $70K/yr

As an Implementation Manager, you will own the post-sale onboarding journey, guiding clients from ... You'll work cross-functionally with Sales, Operations, Product, Legal, and Client Success to ensure ...

OpenEye

Implementation Manager

Liberty Lake, WA · On-site

... improve operations. See the next opportunity to secure and scale smart environments and enhance ... OpenEye is seeking an Implementation Manager to join our growing team. Are you an adept project ...

OpenEye

Implementation Manager

Liberty Lake, WA · On-site

... improve operations. See the next opportunity to secure and scale smart environments and enhance ... OpenEye is seeking an Implementation Manager to join our growing team. Are you an adept project ...

Foundation Health Global Inc

Implementation Manager

ABOUT THE ROLE As an Implementation Manager, you will drive the end-to-end delivery of customer ... You'll work cross-functionally with Sales, Engineering, Product, and Business Operations to deliver ...

Ztek Consulting INC

Implementation Manager

Milwaukee, WI · On-site

... operational excellence within the implementation practice • Serves as the primary escalation path ... management with US-based banking clients • Must work US business hours; 15% travel to client ...

SalesEdge Solutions

Implementation Manager

Manhattan, NY · On-site

$120K - $150K/yr

Our software helps contractors and engineers work smarter, win more work, and improve operational efficiency. As we continue to grow, we're looking for an Implementation Manager who can bridge the ...

Air

Implementation Manager

Arlington, VA

... speed of operational demands, the front line gets what it needs to succeed. We are seeking an ... In this role as an Implementation Manager, you will be responsible for defining and optimizing user ...

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Operations Implementation Manager information

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How much do operations implementation manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for operations implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does an Operations Implementation Manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operations Implementation Manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What are some common challenges faced by Operations Implementation Managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

More about Operations Implementation Manager jobs
What cities are hiring for Operations Implementation Manager jobs? Cities with the most Operations Implementation Manager job openings:
What states have the most Operations Implementation Manager jobs? States with the most job openings for Operations Implementation Manager jobs include:
What job categories do people searching Operations Implementation Manager jobs look for? The top searched job categories for Operations Implementation Manager jobs are:
Operations Implementation Manager jobs near you
Infographic showing various Operations Implementation Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Implementation Manager

Implementation Manager

Collectly

San Francisco, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
 
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
 
There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.  
 
The Opportunity
We are seeking a highly motivated and experienced Implementation Manager with experience in healthcare tech to join our team. As an Implementation Manager, you will play a pivotal role in overseeing the successful integration and deployment of our SaaS solutions within healthcare facilities and organizations.
 
Please note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered.
Key Responsibilities
  • Project Management: Lead end-to-end implementation projects, ensuring timelines, milestones, and deliverables are met according to client expectations.
  • Client Engagement: Serve as clients' primary point of contact during the implementation phase, understanding their needs, and providing expert guidance to align our solutions with their requirements.
  • Training and Onboarding: Develop and conduct comprehensive training sessions for client stakeholders, ensuring seamless adoption and utilization of our software.
  • Customization and Configuration: Collaborate closely with clients and internal teams to customize and configure our software solutions to meet specific client needs while adhering to best practices.
  • Issue Resolution: Proactively identify and address any implementation-related issues or challenges, providing timely resolutions to maintain project momentum. 
  • Documentation: Create detailed documentation of implementation processes, configurations, and client-specific requirements for future reference and improvement.
  • Cross Functional Collaboration: Working across multiple departments (Sales, Customer Success, Product, Engineering) to ensure successful implementation and deployment of new products.
What Success Looks Like
In the First 90 days, you will:
  • Complete the Healthcare Financial Management Association CRCR training with a passing score.
  • Successfully complete the Collectly Implementation Manager onboarding program.
  • Develop a strong foundational understanding of the Collectly platform, including core workflows and capabilities.
  • Gain fluency in the Collectly Implementation Framework and delivery methodology.
Within the First Two Quarters, You Will:
  • Successfully lead and deliver at least three customer implementations from kickoff through go-live.
  • Demonstrate a clear understanding of implementation nuances across Collectly's product lines, including Post-Service, Time of Service, and Pre-Service.
  • Build proficiency with implementation tools, systems, and best practices to drive efficient, high-quality deployments.
  • Establish strong, collaborative relationships across cross-functional teams, including Product, Engineering, Customer Success, and Sales.
Required Qualifications
  • Experience: 3+ years of experience in software implementation within the healthcare industry or healthcare SaaS.
  • Project Management Skills: Proven track record of successfully managing complex implementation projects from initiation to completion.
  • Communication Skills: Excellent written and verbal communication skills to convey project information clearly and concisely.
  • Technical Proficiency: Familiarity with healthcare software systems and ability to comprehend technical concepts for effective communication with development teams.
  • Client-Focused: Strong interpersonal skills with the ability to build and maintain excellent relationships with clients while understanding their unique needs.
  • Problem-Solving: Ability to analyze issues, think critically, and provide effective solutions in a fast-paced environment.
  • Team Player: Collaborative attitude with the ability to work effectively within a team and across departments. Adaptable team player who thrives in a fast-paced environment. Comfortable in a collaborative culture, both giving and receiving feedback.
  • Alignment with Collectly's GTM Values:
    • We are owners - we have humility and put the team first.
    • We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
    • We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
    • We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Core Competencies
  • Implementation & Project Management Excellence: Effectively plans, executes, and delivers implementations on time and within scope. Skilled in managing timelines, risks, dependencies, and stakeholder expectations across multiple concurrent projects.
  • Client-Facing Communication & Relationship Management: Builds trust with clients through clear, proactive communication. Able to lead meetings, manage expectations, navigate challenges, and drive alignment with diverse stakeholder groups.
  • Technical & Product Acumen: Develops a strong understanding of the Collectly platform and implementation tools. Comfortable translating business requirements into system configurations and troubleshooting issues in collaboration with technical teams.
  • Cross-Functional Collaboration: Works seamlessly with Product, Engineering, Sales, and Customer Success teams to ensure successful implementations. Advocates for client needs while aligning with internal priorities and processes.
Preferred
  • Revenue Cycle & Healthcare Domain Expertise: Demonstrates a foundational understanding of revenue cycle management, including patient billing, collections workflows, and payer dynamics. Able to translate industry concepts into effective software configurations and client guidance.
  • SaaS Implementation Experience: Experience implementing SaaS-based solutions, ideally in healthcare or revenue cycle management environments. Familiarity with cloud-based deployment models, system integrations (e.g., APIs, EHR/PM systems), data migration, and configuration best practices. Demonstrates an understanding of scalable implementation approaches and client onboarding in a SaaS environment.
Why You'll Love It Here
  • Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
    Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
  • Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
  • Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
  • Student Loan Support: We help lighten the load with contributions toward your student loans.
  • Compensation Range: $130,000 - $155,000 per year 
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