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Operations Implementation Manager Jobs in Connecticut

Oxbridge Health

Implementation Manager

Norwalk, CT · On-site

The Implementation Manager ensures that benefit plans, eligibility data, enrollment processes, vendor integrations, and portals are accurately configured and operational prior to the group ...

Deegit Inc

DevOps Engineer

Wilton, CT · On-site

$54.75 - $74.75/hr

... management-level relationships that come with a smaller shop. We use industry-leading staffing ... s implementation. • Ability to lead 1-2 member team at onsite or offshore for delivering tasks ...

Sun Life Financial

EDX Operations Consultant

Hartford, CT · Hybrid

$69K - $104K/yr

Managing the H&T implementation walk through calls, completing regular case follow-ups including ... operation of our business. Please email thebrightside@sunlife.comto request an accommodation. For ...

Sun Life Financial

EDX Operations Consultant

Hartford, CT · Hybrid

$69K - $104K/yr

Managing the H&T implementation walk through calls, completing regular case follow-ups including ... operation of our business. Please email thebrightside@sunlife.comto request an accommodation. For ...

CVS Health

Senior Implementation Analyst

Hartford, CT

$46K - $112K/yr

Effectively manages implementation team dynamics and provides direction/coaching to fellow team ... Provides consultative support to customers to identify administrative and operational efficiencies ...

rogersco

Manager Operations

Woodstock, CT · On-site

Lead the drive for "first time right" quality and identify/implement cost savings initiatives ... Manage and leverage capabilities and capacities between the manufacturing sites to gain ...

ALS

Operations Manager

Stratford, CT · On-site

Support development and implementation of new analytical methods High-Throughput Production ... Demonstrated ability to manage high-throughput operations and meet performance targets * Experience ...

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Operations Implementation Manager information

What does an Operations Implementation Manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operations Implementation Manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What are some common challenges faced by Operations Implementation Managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

What are popular job titles related to Operations Implementation Manager jobs in Connecticut? For Operations Implementation Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Operations Implementation Manager jobs in Connecticut look for? The top searched job categories for Operations Implementation Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Operations Implementation Manager jobs? Cities in Connecticut with the most Operations Implementation Manager job openings:
Operations Implementation Manager jobs near you

Implementation Manager

Oxbridge Health

Norwalk, CT • On-site

Full-time

Medical

Posted 10 days ago

Job description

Company Overview:
Our company is a start-up that specializes in episodes of care benefit plans. We have a deep expertise in episode pricing and analytics and our goal is to bring transparency and efficiency to the healthcare market. Our company is committed to providing high-quality, affordable healthcare to our customers.
Role Description
The Implementation Manager is responsible for leading the successful onboarding of new employer groups onto Oxbridge Health's Episode based benefit plans, across both direct and indirect sales channels. This includes direct sales to employers-where Oxbridge Health implements the benefit directly with the employer group-as well as indirect sales to employers through Episode Advantage Inside, where the implementation is delivered in partnership with other health plans and third-party administrators (TPAs). This role serves as the primary project manager during the implementation phase, coordinating across internal teams, external partners, employer clients, and partner health plans and TPAs to ensure a smooth transition from sale to active coverage.
The Implementation Manager ensures that benefit plans, eligibility data, enrollment processes, vendor integrations, and portals are accurately configured and operational prior to the group's effective date.
This role requires a self-starter with a natural curiosity, strong initiative, and the ability to quickly learn, problem-solve, thrive in a fast-paced environment and handle multiple implementations simultaneously without sacrificing deadlines or quality.
Responsibilities
  • Lead the end-to-end implementation of new employer groups enrolling in the organization's benefit programs.
  • Lead the end-to-end implementation of health plans and TPA clients in regards to Oxbridge Health's Episode Advantage Inside program.
  • Serve as the primary point of contact during the onboarding and implementation phases-for direct employer clients, and for partner health plans and TPAs implementing through Episode Advantage Inside.
  • Conduct kickoff meetings with employers, partner health plans and TPAs, guiding all stakeholders through implementation timelines and requirements.
  • Tailor the implementation approach to the sales channel, recognizing the differing roles, systems, and handoffs in direct employer implementations versus indirect implementations via Episode Advantage Inside.
  • Develop and manage implementation plans to ensure timely and accurate group setup.
  • Conduct or support open enrollment education for new members
  • Review plan design documentation and ensure accurate setup within administrative systems.
  • Confirm eligibility structures and benefit plan parameters are properly configured according to the plans purchased by the employer.
  • For Episode Advantage Inside deals, coordinate plan configuration with partner health plans and TPAs where Oxbridge Health's Episode benefit is administered on their platforms.
  • Ensure seamless registration on member portal.

Qualifications
  • Bachelor's degree in Business, Healthcare Administration, or related field preferred.
  • 3-5+ years of experience in health insurance, third-party administration (TPA), employee benefits, healthcare operations or implementation
  • Experience onboarding employer groups directly, and/or implementing benefit plans in partnership with health plans or TPAs, preferred.
  • Strong project management and organizational skills
  • Knowledge of health benefit plan structures (PPO, self-funded, level funded, etc.)
  • Experience coordinating eligibility files and enrollment data
  • Excellent client communication and relationship management skills
  • Ability to manage multiple implementations simultaneously
  • Ability to manage implementations across both direct (employer) and indirect (health plan/TPA) sales channels

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