... Operations ... Maintain a patient-centered approach and a high standard of service excellence * Manage sensitive ...
... Operations ... Maintain a patient-centered approach and a high standard of service excellence * Manage sensitive ...
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising ...
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising ...
Operations Manager
Montreal, QC · On-site
Our company thrives on excellence, sustainability, and customer satisfaction.We are looking for a ... The Business Accounts and Operations Manager will be responsible for managing client relationships ...
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Operations Manager
Montreal, QC · On-site
Our company thrives on excellence, sustainability, and customer satisfaction.We are looking for a ... The Business Accounts and Operations Manager will be responsible for managing client relationships ...
In this role, you'll drive operational excellence across R&D by improving planning practices ... As our Operations Manager, R&D, you will: * Own and evolve core R&D operational processes ...
Quick apply
In this role, you'll drive operational excellence across R&D by improving planning practices ... As our Operations Manager, R&D, you will: * Own and evolve core R&D operational processes ...
In this role, you'll drive operational excellence across R&D by improving planning practices ... As our Operations Manager, R&D, you will: * Own and evolve core R&D operational processes ...
Quick apply
In this role, you'll drive operational excellence across R&D by improving planning practices ... As our Operations Manager, R&D, you will: * Own and evolve core R&D operational processes ...
Drive continuous improvement in customer service and operations; * Manage and resolve customer ... Ensure continuous training and communication with staff to maintain excellence in customer service;
Drive continuous improvement in customer service and operations; * Manage and resolve customer ... Ensure continuous training and communication with staff to maintain excellence in customer service;
Ensure continuous training and communication with staff to maintain excellence in customer service ... Customer Service Drive continuous improvement in customer service and operations; Manage and ...
Ensure continuous training and communication with staff to maintain excellence in customer service ... Customer Service Drive continuous improvement in customer service and operations; Manage and ...
Operations manager
Waterville, QC · On-site
Drive continuous improvement in customer service and operations; * Manage and resolve customer ... Ensure continuous training and communication with staff to maintain excellence in customer service;
Operations manager
Waterville, QC · On-site
Drive continuous improvement in customer service and operations; * Manage and resolve customer ... Ensure continuous training and communication with staff to maintain excellence in customer service;
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Gestionnaire des opérations - CVCA (HVAC Operations Manager)
Laval, QC · On-site
CA$70K - CA$85K/yr
... excellence opérationnelle. Nous sommes actuellement à la recherche d'un(e) gestionnaire des ... Ensure efficient inventory management and stock control * Oversee order processing, shipping, and ...
Quick apply
Be Seen First
Gestionnaire des opérations - CVCA (HVAC Operations Manager)
Laval, QC · On-site
CA$70K - CA$85K/yr
... excellence opérationnelle. Nous sommes actuellement à la recherche d'un(e) gestionnaire des ... Ensure efficient inventory management and stock control * Oversee order processing, shipping, and ...
... fault management, and service restoration. * Lead and develop a team of field and NOC technicians, fostering collaboration and operational excellence. * Set performance standards, recognize ...
... fault management, and service restoration. * Lead and develop a team of field and NOC technicians, fostering collaboration and operational excellence. * Set performance standards, recognize ...
Working closely with business and technology stakeholders, the Senior Manager enables effective data management practices that support operational excellence and data-driven decision-making.
Working closely with business and technology stakeholders, the Senior Manager enables effective data management practices that support operational excellence and data-driven decision-making.
Summary The Supervisor, Operations is responsible for managing and developing assigned accounts ... The role also leads and supports team members to ensure high accuracy, operational excellence, and ...
Summary The Supervisor, Operations is responsible for managing and developing assigned accounts ... The role also leads and supports team members to ensure high accuracy, operational excellence, and ...
Summary The Supervisor, Operations is responsible for managing and developing assigned accounts ... The role also leads and supports team members to ensure high accuracy, operational excellence, and ...
Summary The Supervisor, Operations is responsible for managing and developing assigned accounts ... The role also leads and supports team members to ensure high accuracy, operational excellence, and ...
You will be part of a fast-operating group that is driven by excellence and thrives in ... Maintain ongoing alignment with Post-Deployment, Operations, Development, Sales, and other partners ...
You will be part of a fast-operating group that is driven by excellence and thrives in ... Maintain ongoing alignment with Post-Deployment, Operations, Development, Sales, and other partners ...
You will be part of a fast-operating group that is driven by excellence and thrives in ... Maintain ongoing alignment with Post-Deployment, Operations, Development, Sales, and other partners ...
You will be part of a fast-operating group that is driven by excellence and thrives in ... Maintain ongoing alignment with Post-Deployment, Operations, Development, Sales, and other partners ...
Drive partner operations excellence. Power Coveo's growth through alliances. Do you thrive at the ... Hands-on expertise with Salesforce customer relationship management and partner relationship ...
Quick apply
Drive partner operations excellence. Power Coveo's growth through alliances. Do you thrive at the ... Hands-on expertise with Salesforce customer relationship management and partner relationship ...
Manager, Supply Chain & Network Operations - Manufacturing Strategy and Smart Operations
Montreal, QC · Hybrid
CA$90K - CA$175K/yr
... excellence,quality, and productivity/continuous improvement (Lean/Six Sigma Black Belt is an asset ... Has experience leading or managing teams and change initiatives (especially in a project management ...
Manager, Supply Chain & Network Operations - Manufacturing Strategy and Smart Operations
Montreal, QC · Hybrid
CA$90K - CA$175K/yr
... excellence,quality, and productivity/continuous improvement (Lean/Six Sigma Black Belt is an asset ... Has experience leading or managing teams and change initiatives (especially in a project management ...
This role requires a unique blend of operational excellence, deep payroll expertise, technological ... delivery excellence * Strong background in HR service delivery, case management systems, team ...
This role requires a unique blend of operational excellence, deep payroll expertise, technological ... delivery excellence * Strong background in HR service delivery, case management systems, team ...
Operational Excellence: Manage operational excellence and store brand standards in print. * Training & Development: Dedicate time for self-development and enable others to do the same. Conduct ...
Operational Excellence: Manage operational excellence and store brand standards in print. * Training & Development: Dedicate time for self-development and enable others to do the same. Conduct ...
Operational Excellence: Manage operational excellence and store brand standards in print. * Training & Development: Dedicate time for self-development and enable others to do the same. Conduct ...
Operational Excellence: Manage operational excellence and store brand standards in print. * Training & Development: Dedicate time for self-development and enable others to do the same. Conduct ...
Operations Excellence Manager information
What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?
| Aspect | Operations Excellence Manager | Continuous Improvement Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are common | Similar credentials; Lean, Six Sigma certifications often preferred |
| Work Environment | Works across departments to optimize processes, often in manufacturing or large organizations | Focuses on process improvements, often in manufacturing, healthcare, or service industries |
| Employer & Industry Usage | Used by companies aiming for operational efficiency and quality improvements | Used by organizations seeking continuous process enhancements and waste reduction |
The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.
How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?
An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.
What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?
To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.
What does an Operations Excellence Manager do?
An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.
What are the most commonly searched types of Operations Excellence jobs in Quebec? The most popular types of Operations Excellence jobs in Quebec are:
What are popular job titles related to Operations Excellence Manager jobs in Quebec? For Operations Excellence Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Operations Excellence Manager jobs in Quebec look for? The top searched job categories for Operations Excellence Manager jobs in Quebec are:
Other
Medical, Retirement, PTO
Posted 15 days ago
TELUS rating
8.0
Based on 9 frontline employees who took The Breakroom Quiz
18th of 79 rated telecommunications companies
Job description
Description
Location: 600 De Maisonneuve Boulevard West, Montreal, QC H3A 3J2
Status: Permanent, Full-Time (37.5 hours/week)
Schedule: Monday to Friday, Day Shift
Join Our Team
Lead and inspire a nursing team in an occupational and preventive health clinic to deliver high-quality clinical care and an exceptional patient experience. You will help strengthen a patient-centered approach and support the continuous improvement of practices, with the goal of reinforcing our position as a leader in healthcare and ensuring optimal operational performance.
Why Join TELUS Health?
- Employer-matched pension plan available from day one
- Group insurance plan available from day one
- 3 weeks of vacation and 3 wellness days per year (paid time off)
- TELUS share purchase plan
- Wellness spending account of at least $500 (up to $700), which can be used for expenses such as gym memberships, sports apparel, spa days, and more
- Up to $5,000 per year for mental health support
- 40% discount on TELUS and Koodo mobile plans
- And much more
Here's How You'll Make a Difference
You will lead a team of nurses committed to delivering an outstanding patient experience while ensuring the quality, efficiency, and smooth operation of clinical services. Your responsibilities will include:
Clinical Team Management
- Directly supervise nurses and serve as the primary point of contact for physicians
- Schedule staff, manage replacements, and ensure optimal clinical coverage
- Participate in recruitment, onboarding, training, and performance evaluation processes
- Act as a clinical resource, team support, and engagement leader
Quality and Performance
- Ensure compliance with clinical standards and quality and performance objectives
- Monitor key performance indicators (patient satisfaction, operational efficiency, wait times, etc.) and promote continuous improvement
- Implement and support clinical and organizational best practices
- Oversee the use of medical equipment and act as a super-user of the Electronic Medical Record (EMR) system
Patient Experience and Operations
- Maintain a patient-centered approach and a high standard of service excellence
- Manage sensitive situations and ensure effective issue resolution
- Collaborate with internal teams to optimize the patient journey and daily operations
Collaboration and Change Management
- Work with other clinics to standardize and harmonize practices
- Participate in the implementation of new processes, technologies, and services
- Contribute to organizational growth and act as a catalyst for change
Qualifications
You Have:
- A college diploma (DEC) in Nursing and/or a Bachelor's Degree in Nursing Science
- Active membership in good standing with the Ordre des infirmieres et infirmiers du Quebec (OIIQ)
- 3 to 5 years of experience in operations management and/or personnel management in a healthcare environment
- Strong proficiency in both French and English, spoken and written (bilingualism is essential)
- Excellent ability to work under pressure, demonstrating autonomy, resourcefulness, and efficiency
- Strong sense of responsibility, along with excellent planning and organizational skills
- Strong analytical skills and the ability to interpret organizational performance reports
- A solution-oriented mindset with a focus on continuous improvement
- A positive, motivating attitude and a passion for the healthcare field
Advanced English proficiency is required, as this role involves regular interaction in English with external parties (e.g., clients, suppliers, or external partners), internal stakeholders (e.g., colleagues and team members), and the use of English-language computer systems and tools in a position with national scope.