Ensure continuous training and communication with staff to maintain excellence in customer service ... Customer Service Drive continuous improvement in customer service and operations; Manage and ...
Ensure continuous training and communication with staff to maintain excellence in customer service ... Customer Service Drive continuous improvement in customer service and operations; Manage and ...
Operations manager
Waterville, QC · On-site
Drive continuous improvement in customer service and operations; * Manage and resolve customer ... Ensure continuous training and communication with staff to maintain excellence in customer service;
Operations manager
Waterville, QC · On-site
Drive continuous improvement in customer service and operations; * Manage and resolve customer ... Ensure continuous training and communication with staff to maintain excellence in customer service;
... la tête du Centre d'excellence marketing pour les Boissons froides de KDP Canada, avec pour ... Opérations marketing, activation du contenu et planification * Mettre en place des cadres ...
... la tête du Centre d'excellence marketing pour les Boissons froides de KDP Canada, avec pour ... Opérations marketing, activation du contenu et planification * Mettre en place des cadres ...
Operations Manager
Port-cartier, QC · On-site
CA$65K - CA$70K/yr
Your leadership, attention to detail, and commitment to excellence will help drive operational ... Manage food orders and deliveries, ensuring approved suppliers are used and quality standards are ...
New
Operations Manager
Port-cartier, QC · On-site
CA$65K - CA$70K/yr
Your leadership, attention to detail, and commitment to excellence will help drive operational ... Manage food orders and deliveries, ensuring approved suppliers are used and quality standards are ...
New
Drive partner operations excellence. Power Coveo's growth through alliances. Do you thrive at the ... Hands-on expertise with Salesforce customer relationship management and partner relationship ...
Quick apply
Drive partner operations excellence. Power Coveo's growth through alliances. Do you thrive at the ... Hands-on expertise with Salesforce customer relationship management and partner relationship ...
$120 - $180/hr
As a Senior Manager, Portfolio Operations, you will drive operational excellence by supporting cross‑functional teams, strengthening internal and external partnerships, and advancing initiatives ...
$120 - $180/hr
As a Senior Manager, Portfolio Operations, you will drive operational excellence by supporting cross‑functional teams, strengthening internal and external partnerships, and advancing initiatives ...
$110 - $160/hr
As a Senior Manager, Portfolio Operations, you will drive operational excellence by supporting cross‑functional teams, strengthening internal and external partnerships, and advancing initiatives ...
$110 - $160/hr
As a Senior Manager, Portfolio Operations, you will drive operational excellence by supporting cross‑functional teams, strengthening internal and external partnerships, and advancing initiatives ...
You will be part of a fast-operating group that is driven by excellence and thrives in ... Maintain ongoing alignment with Post-Deployment, Operations, Development, Sales, and other partners ...
You will be part of a fast-operating group that is driven by excellence and thrives in ... Maintain ongoing alignment with Post-Deployment, Operations, Development, Sales, and other partners ...
You will be part of a fast-operating group that is driven by excellence and thrives in ... Maintain ongoing alignment with Post-Deployment, Operations, Development, Sales, and other partners ...
You will be part of a fast-operating group that is driven by excellence and thrives in ... Maintain ongoing alignment with Post-Deployment, Operations, Development, Sales, and other partners ...
As a Senior Manager, Portfolio Operations, you will drive operational excellence by supporting crossfunctional teams, strengthening internal and external partnerships, and advancing initiatives that ...
As a Senior Manager, Portfolio Operations, you will drive operational excellence by supporting crossfunctional teams, strengthening internal and external partnerships, and advancing initiatives that ...
Manager, Supply Chain & Network Operations - Manufacturing Strategy and Smart Operations
Montreal, QC · Hybrid
CA$90K - CA$175K/yr
... excellence,quality, and productivity/continuous improvement (Lean/Six Sigma Black Belt is an asset ... Has experience leading or managing teams and change initiatives (especially in a project management ...
Manager, Supply Chain & Network Operations - Manufacturing Strategy and Smart Operations
Montreal, QC · Hybrid
CA$90K - CA$175K/yr
... excellence,quality, and productivity/continuous improvement (Lean/Six Sigma Black Belt is an asset ... Has experience leading or managing teams and change initiatives (especially in a project management ...
... excellence operationnelle. Favoriser l'engagement et la collaboration entre les equipes, les ... Operations Manager Full-time Longueuil, QC As an Operations Manager, you are responsible for ...
... excellence operationnelle. Favoriser l'engagement et la collaboration entre les equipes, les ... Operations Manager Full-time Longueuil, QC As an Operations Manager, you are responsible for ...
... excellence operationnelle. Favoriser l'engagement et la collaboration entre les equipes, les ... Operations Manager Full-time Longueuil, QC As an Operations Manager, you are responsible for ...
... excellence operationnelle. Favoriser l'engagement et la collaboration entre les equipes, les ... Operations Manager Full-time Longueuil, QC As an Operations Manager, you are responsible for ...
This role requires a unique blend of operational excellence, deep payroll expertise, technological ... delivery excellence * Strong background in HR service delivery, case management systems, team ...
This role requires a unique blend of operational excellence, deep payroll expertise, technological ... delivery excellence * Strong background in HR service delivery, case management systems, team ...
Operational Excellence: Manage operational excellence and store brand standards in print. * Training & Development: Dedicate time for self-development and enable others to do the same. Conduct ...
Operational Excellence: Manage operational excellence and store brand standards in print. * Training & Development: Dedicate time for self-development and enable others to do the same. Conduct ...
Operational Excellence: Manage operational excellence and store brand standards in print. * Training & Development: Dedicate time for self-development and enable others to do the same. Conduct ...
Operational Excellence: Manage operational excellence and store brand standards in print. * Training & Development: Dedicate time for self-development and enable others to do the same. Conduct ...
Branch Operations Manager
Laval, QC · On-site
The Branch Operations Manager fulfils a leadership role in the branch by providing operational and ... Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse ...
Branch Operations Manager
Laval, QC · On-site
The Branch Operations Manager fulfils a leadership role in the branch by providing operational and ... Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse ...
Head of A220 Wing & Fuselage Operations
$130K - $150K/yr
... management and manufacturing strategy within the aerospace industry. If you're looking for an opportunity to lead large-scale operations and drive operational excellence, this role may be for you. We ...
New
Head of A220 Wing & Fuselage Operations
$130K - $150K/yr
... management and manufacturing strategy within the aerospace industry. If you're looking for an opportunity to lead large-scale operations and drive operational excellence, this role may be for you. We ...
New
... excellence. We consider our employees our most important asset and provide a wide variety of ... Ensures management and/or monitoring of such special projects as the development of procedures ...
... excellence. We consider our employees our most important asset and provide a wide variety of ... Ensures management and/or monitoring of such special projects as the development of procedures ...
Supervisor, Operations
Montreal, QC · On-site
... excellence. We consider our employees our most important asset and provide a wide variety of ... Ensures management and/or monitoring of such special projects as the development of procedures ...
Supervisor, Operations
Montreal, QC · On-site
... excellence. We consider our employees our most important asset and provide a wide variety of ... Ensures management and/or monitoring of such special projects as the development of procedures ...
Operations Excellence Manager information
What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?
| Aspect | Operations Excellence Manager | Continuous Improvement Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are common | Similar credentials; Lean, Six Sigma certifications often preferred |
| Work Environment | Works across departments to optimize processes, often in manufacturing or large organizations | Focuses on process improvements, often in manufacturing, healthcare, or service industries |
| Employer & Industry Usage | Used by companies aiming for operational efficiency and quality improvements | Used by organizations seeking continuous process enhancements and waste reduction |
The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.
How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?
An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.
What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?
To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.
What does an Operations Excellence Manager do?
An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.
What are the most commonly searched types of Operations Excellence jobs in Quebec? The most popular types of Operations Excellence jobs in Quebec are:
What are popular job titles related to Operations Excellence Manager jobs in Quebec? For Operations Excellence Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Operations Excellence Manager jobs in Quebec look for? The top searched job categories for Operations Excellence Manager jobs in Quebec are:
Full-time
Posted 11 days ago
Job description
Under the supervision of the General Manager, the Store Manager at MCL is responsible for ensuring the effective execution of operational strategies, overseeing daily activities, and leading teams to deliver exceptional customer service and business results. Key Areas of Responsibility Management Ensure the effective on-the-ground execution of decisions and strategies established by senior management; Integrate these strategies into daily operations; Monitor, measure, and report performance results on a regular basis; Customer Service Drive continuous improvement in customer service and operations; Manage and resolve customer issues thoroughly and efficiently; Coaching & Team Leadership Ensure team members are properly trained, informed, and equipped with the necessary tools; Communicate and collaborate effectively with other departments; Accountability Act as the primary person responsible for your department; Take immediate action on any situation posing a business risk; Keep management informed and proactively propose solutions; Ethics & Leadership Demonstrate integrity and sound judgment in handling sensitive situations; Lead by example at all times; Responsibilities Optimize sales floor operations and plan daily activities with teams (walkthroughs, priority setting, staffing coverage, cleanliness, safety, etc.); Ensure continuous training and communication with staff to maintain excellence in customer service; Monitor team performance and ensure proper use of available tools; Oversee all merchandising activities: signage, promotions, planograms, product placement, etc.; Monitor inventory levels and take appropriate actions regarding replenishment; Ensure accuracy and integrity of inventory data in collaboration with the Purchasing department; Closely track ongoing transactions to prevent losses; Enforce company policies and procedures and manage exceptions; Promote employee well-being and fairness; involve HR when needed; Ensure compliance with health and safety standards; Actively participate in meetings (product knowledge, hiring, etc.); Conditions & Requirements Strong knowledge of the industry (construction materials/hardware); Excellent customer service mindset; Ability to coordinate multiple teams effectively; Strong focus on continuous improvement and problem-solving; Clear communication skills, both verbal and written; Ability to work autonomously within company policies; Ability to manage multiple priorities and adapt to unexpected situations; Post-secondary diploma or equivalent combination of education and relevant experience; 3 to 5 years of experience in a related field, including at least 2 years in a management or coordination role; Availability to work rotating weekends; Strong stress management skills and good physical condition; Management Ensure the effective on-the-ground execution of decisions and strategies established by senior management; Integrate these strategies into daily operations; Monitor, measure, and report performance results on a regular basis; Customer Service Drive continuous improvement in customer service and operations; Manage and resolve customer issues thoroughly and efficiently; Coaching & Team Leadership Ensure team members are properly trained, informed, and equipped with the necessary tools; Communicate and collaborate effectively with other departments; Accountability Act as the primary person responsible for your department; Take immediate action on any situation posing a business risk; Keep management informed and proactively propose solutions; Ethics & Leadership Demonstrate integrity and sound judgment in handling sensitive situations; Lead by example at all times;