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Director Operations Excellence Jobs in Quebec (NOW HIRING)

Ardene

Operational Excellence Manager

Laval, QC

The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution ... Collaborate with store District Supervisors and Regional Directors to ensure best practices are ...

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As the Studio Director for our Montreal Co-Development Team, you will lead and manage an internal ... operational excellence across various game development projects. This role requires a dynamic ...

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Director Operations Excellence information

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$29K

$113.9K

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How much do director operations excellence jobs pay per year?

As of Aug 5, 2026, the average yearly pay for director operations excellence in Quebec is $113,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $142,000.00 per year, depending on experience, location, and employer.

How does a director of operations excellence typically drive cross-functional collaboration to improve organizational processes?

A Director of Operations Excellence often leads initiatives that require close collaboration with departments such as supply chain, finance, IT, and quality assurance. They facilitate workshops, set up process improvement teams, and establish clear communication channels to ensure alignment on goals and timelines. By leveraging data-driven insights and best practices, they help teams identify inefficiencies, implement standardized processes, and measure outcomes. This collaborative approach not only accelerates improvement efforts but also fosters a culture of continuous innovation across the organization.

What does a director of operations excellence do?

A Director of Operations Excellence is responsible for overseeing and improving organizational processes to enhance efficiency, productivity, and quality across various departments. They develop and implement strategies, best practices, and continuous improvement initiatives such as Lean or Six Sigma methodologies. This role involves analyzing performance metrics, identifying areas for operational improvement, and leading cross-functional teams to achieve business goals. Directors of Operations Excellence also ensure compliance with industry standards and help drive a culture of excellence within the organization.

What are the key skills and qualifications needed to thrive as a director of operations excellence?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and strategic planning, usually supported by a bachelor’s or master’s degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma, ERP systems, and certifications like PMP or Six Sigma Black Belt are commonly required. Exceptional leadership, communication, and change management skills help drive cross-functional initiatives and foster a culture of continuous improvement. These skills and qualifications are vital for optimizing organizational efficiency, ensuring sustainable growth, and delivering operational results.

What is the difference between Director Operations Excellence vs Operations Manager?

AspectDirector Operations ExcellenceOperations Manager
ResponsibilitiesStrategic process improvement, cross-departmental initiatives, long-term efficiency goalsDay-to-day operations management, team supervision, short-term problem solving
Required CredentialsTypically bachelor's degree, certifications in Lean, Six Sigma, or process improvementUsually bachelor's degree, experience in operations, certifications may be beneficial
Work EnvironmentStrategic planning sessions, corporate offices, cross-functional teamsOperational sites, team management, direct interaction with staff

The main difference is that the Director Operations Excellence focuses on strategic, organization-wide process improvements and long-term efficiency initiatives, while the Operations Manager handles daily operational activities and team supervision. Both roles often require similar certifications like Lean or Six Sigma but differ in scope and focus.

What are the most commonly searched types of Operations Excellence jobs in Quebec? The most popular types of Operations Excellence jobs in Quebec are:
What job categories do people searching Director Operations Excellence jobs in Quebec look for? The top searched job categories for Director Operations Excellence jobs in Quebec are:
What cities in Quebec are hiring for Director Operations Excellence jobs? Cities in Quebec with the most Director Operations Excellence job openings:
Director Operations Excellence jobs near you
Infographic showing various Director Operations Excellence job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $113,870 per year, or $54.7 per hour.

Directeur(trice) des operations / Senior Director of Operations - Drummondville

GEA Group

Drummondville, QC

Full-time

Posted yesterday

New

Job description

Le ou la Directeur(trice) principal(e) des operations est le principal responsable des operations manufacturieres du site de Drummondville et est imputable de l'atteinte d'une performance operationnelle de classe mondiale en matiere de production, de sante et securite, de qualite, de livraison, de couts et de developpement des talents. Ce role assure l'execution efficace et fiable des activites de fabrication tout en favorisant l'amelioration continue, l'excellence operationnelle et la competitivite a long terme du site.
En tant que membre cle de l'equipe de direction du site, le ou la Directeur(trice) principal(e) des operations collabore etroitement avec les equipes de la chaine d'approvisionnement, de l'ingenierie, de la qualite, de la maintenance, de l'environnement, de la sante et de la securite (EHS), ainsi qu'avec les autres responsables fonctionnels, afin d'aligner la performance manufacturiere sur les objectifs d'affaires, les attentes des clients et les strategies de croissance.
___________________________
The Senior Director Operations is the overall leader of manufacturing operations at the Drummondville site and is accountable for delivering world-class operational performance across production, safety, quality, delivery, cost, and people development. This role ensures the efficient and reliable execution of manufacturing activities while driving continuous improvement, operational excellence, and long-term competitiveness of the site.
As a key member of the site leadership team, the Senior Director of Operations partners closely with Supply Chain, Engineering, Quality, Maintenance, EHS, and other functional leaders to align manufacturing performance with business objectives, customer expectations, and growth strategies.

Responsibilities / Tasks

Responsabilites principalesLeadership manufacturier et performance operationnelle
  • Diriger l'ensemble des operations de fabrication de l'usine de Drummondville en assurant une production securitaire, efficace et rentable.
  • Assumer la responsabilite globale de la performance de production, notamment en matiere de securite, qualite, livraison, couts, productivite et engagement des employes.
  • Assurer l'execution fiable du plan de production et l'atteinte des engagements de livraison aux clients.
  • Suivre et ameliorer les principaux indicateurs de performance (KPI) operationnels et mettre en uvre les mesures correctives requises.
  • Agir a titre de principal representant des operations manufacturieres au sein de l'equipe de direction du site et de l'organisation.
Excellence operationnelle et amelioration continue
  • Promouvoir les principes du Lean Manufacturing, de l'excellence operationnelle et de l'amelioration continue a l'echelle du site.
  • Identifier et mettre en uvre des occasions d'amelioration de l'efficacite operationnelle, du debit de production, de la qualite et de l'utilisation des capacites.
  • Diriger des initiatives visant l'optimisation des processus, la standardisation, l'automatisation, la modularisation et la reduction des gaspillages.
  • Etablir des methodologies durables d'amelioration continue et une culture axee sur la resolution de problemes et l'imputabilite.
  • Effectuer une veille des meilleures pratiques internes et externes et deployer des solutions manufacturieres innovantes.
Sante, securite, qualite et conformite
  • Favoriser une culture ou la sante et la securite constituent la priorite absolue et ou l'imputabilite individuelle est valorisee a tous les niveaux de l'organisation.
  • Assurer la conformite a toutes les exigences reglementaires, environnementales, de sante et securite, de qualite et des clients.
  • Mettre en uvre une approche proactive d'identification des risques et des mesures correctives afin d'atteindre une performance de classe mondiale en matiere de securite et de qualite.
  • Promouvoir une culture d'appropriation de la qualite et d'amelioration continue.
Leadership strategique et transformation
  • Diriger les initiatives strategiques de fabrication soutenant la croissance de l'entreprise, l'evolutivite des operations et la competitivite.
  • Piloter les programmes de transformation operationnelle et les initiatives de gestion du changement.
  • Parrainer et superviser les projets d'investissement en capital lies a l'augmentation de capacite, aux technologies manufacturieres, a l'automatisation et aux ameliorations des installations.
  • Developper des strategies operationnelles a long terme repondant aux besoins futurs du marche et des clients.
  • Evaluer les tendances de l'industrie et les technologies emergentes afin de renforcer les capacites operationnelles.
  • Assurer des communications efficaces orales et ecrites en francais et en anglais avec la direction de ladivision et les partenaires d'affaires, notamment pour la presentation des resultats operationnels, le suivi de la performance du site, la participation aux revues d'affaires et la preparation de rapports, analyses et recommandations destines aux parties prenantes.
Collaboration interfonctionnelle
  • Collaborer etroitement avec les equipes de chaine d'approvisionnement, d'approvisionnement, d'ingenierie, de qualite, de maintenance et commerciales afin d'optimiser les chaines de valeur de bout en bout.
  • Soutenir la croissance des ventes grace a une preparation operationnelle, une flexibilite manufacturiere et une grande reactivite envers les clients.
  • Collaborer a la planification de la capacite, a l'optimisation des stocks, a l'introduction de nouveaux produits et a la gestion des risques operationnels.
  • Assurer l'alignement entre les priorites manufacturieres et les objectifs globaux de l'entreprise.
Leadership des equipes et developpement des talents
  • Batir, diriger et developper une organisation manufacturiere hautement performante.
  • Superviser directement et indirectement une equipe composee de gestionnaires des operations, de responsables de production, de superviseurs et d'experts techniques.
  • Etablir des attentes claires en matiere de performance, des mecanismes de responsabilisation et des plans de developpement.
  • Developper les capacites de leadership, la releve, le developpement des talents et l'engagement des employes.
  • Favoriser une culture de collaboration, d'appropriation, d'inclusion, d'apprentissage continu et d'excellence operationnelle.
_______________________________________Key ResponsibilitiesManufacturing Leadership & Operational Performance
  • Lead all manufacturing operations for the Drummondville facility, ensuring safe, efficient, and cost-effective production.
  • Maintain overall accountability for production performance, including Safety, Quality, Delivery, Cost, Productivity, and Employee Engagement.
  • Ensure reliable execution of the production plan and achievement of customer delivery commitments.
  • Monitor and drive key operational KPIs and implement corrective actions where necessary.
  • Act as the primary manufacturing representative within the site leadership team and broader organization.
Operational Excellence & Continuous Improvement
  • Champion Lean Manufacturing, Operational Excellence, and Continuous Improvement initiatives throughout the site.
  • Identify and implement opportunities to improve operational efficiency, throughput, quality, and capacity utilization.
  • Lead initiatives focused on process optimization, standardization, automation, modularization, and waste reduction.
  • Establish sustainable continuous improvement methodologies and a culture of problem solving and accountability.
  • Benchmark internal and external best practices and deploy innovative manufacturing solutions.
Safety, Quality & Compliance
  • Foster a culture where safety is the highest priority and personal accountability is expected at all organizational levels.
  • Ensure compliance with all Environmental, Health & Safety, regulatory, customer, and quality requirements.
  • Drive proactive risk identification and corrective actions to achieve world-class safety and quality performance.
  • Promote a culture of quality ownership and continuous improvement.
Strategic Leadership & Transformation
  • Lead strategic manufacturing initiatives that support business growth, operational scalability, and competitiveness.
  • Drive operational transformation programs and organizational change initiatives.
  • Sponsor and oversee capital investment projects related to capacity expansion, manufacturing technology, automation, and facility improvements.
  • Develop long-term operational strategies supporting future market and customer requirements.
  • Evaluate industry trends and emerging technologies to strengthen operational capabilities.
  • Ensure effective oral and written communication in both French and English with division management and business partners, including the presentation of operational results, monitoring site performance, participating in business reviews, and preparing reports, analyses, and recommendations for stakeholders.
Cross-Functional Collaboration
  • Partner closely with Supply Chain, Procurement, Engineering, Quality, Maintenance, Environmental, Health & Safety, and Commercial teams to optimize end-to-end value streams.
  • Support sales growth through operational readiness, manufacturing flexibility, and customer responsiveness.
  • Collaborate on capacity planning, inventory optimization, new product introductions, and operational risk management.
  • Ensure alignment between manufacturing priorities and overall business objectives.
People Leadership & Talent Development
  • Build, lead, and develop a high-performing manufacturing organization.
  • Directly and indirectly lead a team of operations managers, production leaders, supervisors, and technical experts.
  • Establish clear performance expectations, accountability mechanisms, and development plans.
  • Drive leadership capability building, talent development, succession planning, and employee engagement.
  • Foster a culture of collaboration, ownership, inclusion, continuous learning, and operational excellence.

Your Profile / Qualifications

QualificationsFormation
  • Baccalaureat en genie, en gestion des operations, en gestion de la chaine d'approvisionnement, en administration des affaires ou dans une discipline connexe.
  • Maitrise (MBA ou equivalent) consideree comme un atout.
Experience
  • Plus de 15 annees d'experience progressive en leadership dans les domaines de la fabrication et de la gestion des operations.
  • Experience significative a la tete d'organisations manufacturieres de grande envergure dans les secteurs industriels, des produits techniques ou des equipements d'investissement.
  • Historique demontre d'ameliorations mesurables en matiere de sante et securite, de qualite, de productivite, de performance des livraisons et de gestion des couts.
  • Succes avere dans la mise en uvre d'initiatives Lean Manufacturing, d'excellence operationnelle et de transformation organisationnelle.
  • Experience en gestion de projets d'investissement, de programmes d'automatisation et de changements organisationnels.
Competences et aptitudes
  • Excellentes capacites de leadership strategique et operationnel.
  • Connaissance approfondie des principes du Lean Manufacturing, de Six Sigma, de l'excellence operationnelle et des methodologies d'amelioration continue.
  • Competences superieures en leadership d'equipes et en developpement organisationnel.
  • Solide sens des affaires et capacite a traduire la strategie en execution.
  • Excellentes habiletes en communication, en gestion des parties prenantes et en conduite du changement.
  • Forte capacite de prise de decision basee sur les donnees ainsi que de resolution de problemes.
  • Capacite a evoluer et a diriger dans un environnement manufacturier dynamique et a rythme soutenu
  • Bilinguisme Francais et Anglais.
Indicateurs de succes

La performance du ou de la Directeur(trice) principal(e) des operations sera evaluee en fonction des criteres suivants :

  • Performance en sante et securite (Taux de frequence, de gravite et autres indicateurs proactifs de securite).
  • Performance qualite (plaintes clients, defauts, reprises de travail et cout de la non-qualite).
  • Performance de livraison (livraison a temps, respect des echeanciers de production et delais de realisation).
  • Performance en gestion des couts (productivite, efficacite de la main-d'uvre et couts de fabrication).
  • Performance relative aux stocks et au fonds de roulement.
  • Impact des initiatives d'amelioration continue et gains de productivite.
  • Engagement des employes et developpement du leadership.
  • Planification de la releve et developpement des capacites organisationnelles.
  • Realisation reussie des projets strategiques de transformation et d'investissements en capital.
Devise de leadership

Batir une organisation manufacturiere securitaire et performante qui offre une valeur superieure aux clients grace a l'excellence operationnelle, a l'engagement des employes et a l'amelioration continue.

________________________________________________________________
QualificationsEducation
  • Bachelor's degree in Engineering, Operations Management, Supply Chain Management, Business, or a related discipline.
  • Master's degree (MBA or equivalent) preferred.
Experience
  • 15+ years of progressive leadership experience in manufacturing and operations management.
  • Significant experience leading large-scale manufacturing organizations within industrial, engineered products, or capital equipment environments.
  • Proven track record of delivering measurable improvements in safety, quality, productivity, delivery performance, and cost management.
  • Demonstrated success leading Lean Manufacturing, Operational Excellence, and transformation initiatives.
  • Experience managing capital projects, automation programs, and organizational change.
Skills & Competencies
  • Strong strategic and operational leadership capabilities.
  • Deep knowledge of Lean Manufacturing, Six Sigma, Operational Excellence, and continuous improvement methodologies.
  • Exceptional people leadership and organizational development skills.
  • Strong business acumen with the ability to translate strategy into execution.
  • Excellent commu...

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