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Operations Director Jobs in Raleigh, NC (NOW HIRING)

MasTec Inc

Director Operations

Raleigh, NC

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

MasTec Inc

Director Operations

Raleigh, NC

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

MasTec Inc

Director Operations

Raleigh, NC

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

MasTec Inc

Director Operations

Raleigh, NC · On-site

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

MasTec Inc

Director Operations

Raleigh, NC

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

MasTec Inc

Director Operations

Raleigh, NC

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

MasTec Inc

Director Operations

Raleigh, NC

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

MasTec Inc

Director Operations

Raleigh, NC

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

MasTec Inc

Director Operations

Raleigh, NC

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

MasTec Inc

Director Operations

Raleigh, NC

Job Summary The Director of Operations is responsible for overseeing a business unit in the construction of electric power distribution infrastructure, overhead and underground, in order to meet ...

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All JobsOperations Director JobsOperations Director Jobs in Raleigh, NC

Operations Director information

See Raleigh, NC salary details

$33.1K

$104.7K

$174.5K

How much do operations director jobs pay per year?

As of Jun 30, 2026, the average yearly pay for operations director in Raleigh, NC is $104,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an operations director do?

An operations director oversees the daily activities and strategic planning of an organization to ensure efficiency and effectiveness. They manage departments, develop policies, and coordinate resources, often using tools like enterprise resource planning (ERP) systems, and require strong leadership and organizational skills.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are generally high-paying positions within organizations, often reflecting the level of responsibility, experience, and industry. Salaries can vary widely based on company size, location, and sector, but they typically offer competitive compensation compared to other management roles.

How much does a head of operations get paid?

The salary of an Operations Director typically ranges from $80,000 to $180,000 annually, depending on the industry, company size, and location. Experienced professionals with strong leadership skills and operational expertise may earn higher compensation, often supplemented with bonuses and benefits.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

Who is higher, COO or director of operations?

In most organizations, the Chief Operating Officer (COO) is a senior executive who oversees the company's overall operations and reports directly to the CEO. The Director of Operations typically manages day-to-day operational activities and reports to the COO or other senior leaders, making the COO higher in the organizational hierarchy.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Raleigh, NC? The most popular types of Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operations Director jobs? Cities near Raleigh, NC with the most Operations Director job openings:
Operations Director jobs near you
Director Infrastructure & Operations (Desktop)

Director Infrastructure & Operations (Desktop)

First-Citizens Bank & Trust Company

Raleigh, NC • On-site

Other

Posted 13 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

89th of 144 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona or North Carolina.
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability, security, and cost-effectiveness of enterprise infrastructure, including software, hardware and related tools. The position provides strategic leadership, operational oversight, and technical expertise while managing and developing a high-performing IT organization supporting critical business and regulatory needs.
This role manages an organization of approximately 20 associates, with 3-4 direct reports, and partners closely with business stakeholders, vendors, and senior leadership.
Responsibilities
Infrastructure & Operations Leadership
  • Provide oversight for enterprise infrastructure and technical operations, including desktop hardware, software, and end-user support services.
  • Lead associate teams responsible for daily technical operations and long-term infrastructure stability.
  • Establish performance monitoring, reporting, and service metrics to ensure reliability, capable responsiveness and cost-effectiveness.
  • Guide teams through the resolution of complex technical incidents and escalations.
  • Ensure infrastructure solutions are scalable, resilient, and aligned with overall operational needs.

Strategy & Business Alignment
  • Align infrastructure strategy and operational initiatives with evolving business objectives and regulatory requirements.
  • Partner with internal business leaders to understand needs and translate them into effective technical solutions.
  • Develop and maintain strong relationships with vendors, service providers, and external partners.
  • Lead and execute infrastructure-related initiatives, continuous improvement efforts, and modernization programs.

Management & Leadership
  • Set clear expectations and accountability to achieve departmental and organizational goals.
  • Manage budget planning, forecasting, and resource allocation for infrastructure and operations.
  • Develop, update, and enforce IT policies, standards, processes, and controls to improve efficiency and compliance.
  • Recruit, coach, develop, and evaluate management and technical staff.
  • Foster a supportive, inclusive, and performance-driven team environment focused on professional growth.

Technical Expertise & Governance
  • Serve as a technical and strategic advisor to senior management on infrastructure and operations matters.
  • Maintain strong knowledge of infrastructure technologies, including Windows-based environments and key end-user computing platforms/services.
  • Oversee identity and access management, security controls, vulnerability management, and system hardening as required.
  • Ensure compliance with financial services regulatory requirements, security standards, and internal controls.
  • Monitor industry trends, emerging technologies, and vendor offerings to inform roadmap and investment decisions.

Qualifications
Bachelor's Degree and 8 years of experience in Technology Delivery, Project, Program, or Portfolio Management OR High School Diploma or GED and 12 years of experience in Technology Delivery, Project, Program, or Portfolio Management
Preferred Skills & Experience
  • Strong people manager with experience leading managers and technical teams
  • Deep understanding of enterprise infrastructure in regulated environments
  • Experience supporting end-user teams and production operations
  • Windows-based infrastructure experience (engineering, design, implementation)
  • Knowledge of networking, infrastructure hardware, and enterprise software platforms
  • Experience with access management, security controls, and vulnerability management
  • Financial services or similarly regulated industry experience preferred
  • Strong communication, leadership, and stakeholder management skills
  • Experience with DEX or similar tools

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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