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Transit Director Jobs in Raleigh, NC (NOW HIRING)

Wabtec

Managing Director, RFPC

Raleigh, NC · On-site

$164K - $235K/yr

As the Managing Director of Railroad Friction Products (RFPC), you will partner with a broad cross ... This role sits within both the Friction & Rubber leadership team and the North America Transit ...

City of Durham, NC

Police Recruit

Durham, NC · On-site

$53K/yr

... directing traffic, and engaging in vehicle pursuits. Conducts investigations by completing police documentation for reportable crimes and traffic accidents, interviewing and interrogating subjects ...

RATP Dev USA

Bus Operator-Fixed Route

Raleigh, NC

Drive transit buses safely on prescribed routes as directed. Conduct pre and post-trip vehicle inspections and document on appropriate forms. * * * * * Collects/records bus fares and transfers by ...

RATP DEV USA

Bus Operator-Fixed Route

Raleigh, NC · On-site

$20.16/hr

Drive transit buses safely on prescribed routes as directed. Conduct pre and post-trip vehicle inspections and document on appropriate forms. * * * Collects/records bus fares and transfers by ...

RATP Dev USA

Road Supervisor

Raleigh, NC

... Transit Vehicle Operator (Fixed or Paratransit) * * Maintain awareness and concern for on-the-job safety and participate in safety programs as directed/scheduled. * * Perform daily dispatching and ...

RATP DEV USA

Road Supervisor

Raleigh, NC · On-site

$20.03/hr

... Transit Vehicle Operator (Fixed or Paratransit) * * Maintain awareness and concern for on-the-job safety and participate in safety programs as directed/scheduled. * * Perform daily dispatching and ...

Clever Devices Ltd.

Product Manager

Apex, NC · On-site

$105K - $160K/yr

As THE leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make ... To make direct contributions to support business development and to close business Qualifications

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Transit Director information

What are the key skills and qualifications needed to thrive as a Transit Director, and why are they important?

To thrive as a Transit Director, you need expertise in public transportation management, budgeting, strategic planning, and a relevant degree such as in transportation, urban planning, or public administration. Familiarity with transit operations software, scheduling systems, and regulatory compliance tools is typically required, along with certifications like Transit Manager Certification. Outstanding leadership, stakeholder communication, and problem-solving abilities are vital soft skills for driving organizational goals and managing complex teams. These skills ensure efficient, safe, and customer-focused transit operations that meet community needs and regulatory standards.

What are some common challenges faced by a Transit Director, and how can they be addressed effectively?

Transit Directors often encounter challenges such as balancing budget constraints with service demands, managing diverse teams, and responding to shifting community transportation needs. Effective communication with stakeholders, strategic planning, and data-driven decision-making are essential to address these issues. Staying informed about regulatory changes and fostering partnerships with local governments can also help mitigate operational difficulties and ensure smooth transit operations.

What is the difference between Transit Director vs Transit Manager?

AspectTransit DirectorTransit Manager
ResponsibilitiesOversees entire transit agency operations, strategic planning, policy developmentManages daily transit operations, supervises staff, ensures service delivery
CredentialsBachelor's or Master's in transportation, public administration, or related field; extensive experienceBachelor's in transportation, logistics, or related; relevant experience required
Work EnvironmentExecutive offices, strategic meetings, high-level planningTransit facilities, buses, stations, operational sites
Industry UsageUsed in larger transit agencies and government bodiesCommon in mid-sized agencies and departments

The main difference between a Transit Director and a Transit Manager lies in scope and responsibilities. The Transit Director oversees the entire transit system, focusing on strategic planning and policy, while the Transit Manager handles daily operations and staff supervision. Both roles require relevant credentials and experience, but the Director's role is more executive and broad in scope.

What does a Transit Director do?

A Transit Director oversees the operations, planning, and administration of a public transportation system. Their responsibilities include managing staff, ensuring compliance with safety and regulatory standards, developing budgets, and implementing policies to improve service efficiency and reliability. They also coordinate with government agencies, address public concerns, and plan for future transit needs within the community. The Transit Director plays a crucial role in ensuring the smooth and effective delivery of transit services.
What are the most commonly searched types of Transit jobs in Raleigh, NC? The most popular types of Transit jobs in Raleigh, NC are:
What are popular job titles related to Transit Director jobs in Raleigh, NC? For Transit Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Transit Director jobs in Raleigh, NC look for? The top searched job categories for Transit Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Transit Director jobs? Cities near Raleigh, NC with the most Transit Director job openings:
Transit Director jobs near you
Infographic showing various Transit Director job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Operations Supervisor

Durham City Transit Company

Durham, NC

Full-time

Re-posted 3 days ago

Job description

POSITION SUMMARY – OPERATIONS SUPERVISOR
Reporting to the Operations Director, the Operations Supervisor is responsible for the administrative work involved in the planning, coordinating and supervising of the daily operations of the Go Durham public transit system including, but not limited to, developing route and schedule assignments for bus operations. Plans, directs and coordinates activities of personnel to provide passengers with fast, efficient, and safe transportation.
Coordinates dispatching activities, communication operations, and assignment of drivers to obtain optimum use of facilities, equipment, and human resources. Assists in training new drivers; Maintains personnel and operational records; Ensures accurate recording of transit ridership data, bus schedule adherence, employee performance, and vehicle maintenance.
Establishes and promotes a safe, accident free, and healthy work environment. Ensures compliance with County, local, state and federal regulations regarding transit operations such as vehicle safety, driver certifications and training.
GENERAL QUALIFICATIONS
Knowledge: Must have thorough understanding of Durham area and of the GoDurham routes, service policies, and fare structures. Understanding of transit operations and related regulations required. Post-secondary training in supervision/management, safety, training, human resources or related fields is desired.
Experience: Four years of direct transit operations experience is a minimal requirement. Prior experience in a supervisory or leadership position is a plus. Internal candidate’s personnel and attendance records will be reviewed for compliance with company policies and procedures.
Skills: Must have well-refined verbal and written communications skills. Organization skills and self-directed work ethic are essential. Must be a strong communicator with effective listening skills. Able to prepare and present clear, concise and accurate reports to members of management. Proficiency with Microsoft Word and Excel programs is required.
Physical Demands/Work Environment: Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Vision, hearing, speech and manual dexterity are required. A valid North Carolina CDL driver’s license is necessary. Must have the ability to read, analyze and interpret general information concerning organizational needs and operations. Other normal office-related physical demands may be necessary.
Mental Demands: Must have the ability to listen, reason, think, concentrate and interact with others. The ability to exercise self-control and work under stressful conditions is necessary, particularly in employee relations situations.
ESSENTIAL FUNCTIONS
  • Assigns, directs and supervises transit, dispatching and related operations which includes scheduling daily work assignments using run board, extra board, and stand-by or call-in Operators in accordance with the collective bargaining agreement and appropriate control mechanisms to improve efficiency, labor utilization and cost control.
  • Monitors two-way radio; directs or assists Operators to ensure on-time performance as well as appropriate response to detours, accidents, incidents, etc.
  • Maintains updated Operator sign-in log, dispatch control log, attendance and shift replacement record, lost amp; found log, accident/incident reports and similar records.
  • Reviews payroll records for accuracy of hours; Assures route bidding procedures are followed according to collective bargaining agreement
  • Dispatches replacement buses and operators for vehicles involved in accidents or vehicle breakdowns. Responds to equipment failures, schedule delays, service problems, accidents, injuries, incidents, etc.; takes charge of scene and provides first aid or crowd control if needed; works with appropriate emergency officials to resolve such situations; completes reports and follows-up with Safety amp; Training Manager, corporate staff and insurers as necessary.
  • Participates in the investigation of accidents and injuries and cooperates in the preparation of material and evidence for use in hearings, law suits, and insurance investigations; Formulates general safety policies and procedures to be followed in compliance with local, state, and federal rules and regulations; Ensures that drivers meet and comply with all federal, state and local health and safety regulations, including CDL requirements.
  • Works with Safety Officer, Safety Committee and Operators to establish and maintain a strong safety culture including participation on committees, helping to organize safety displays, managing safety incentive programs, organizing amp; conducting bus rodeo, coordinating Employee-of-the-Month program, and similar activities.
  • Trains, monitors, directs, supervises, and disciplines Operators as necessary to ensure safe and reliable operations within contractual guidelines and applicable regulations and laws.
  • Performs on-road supervision including observing road conditions, monitoring service, ensuring on-time performance, and similar activities.
  • Processes passenger complaints and initiates corrective actions designed to improve customer relations and services; Ensures all complaints concerning transit services are expeditiously and thoroughly addressed and accurate record keeping is maintained; responds to customer inquiries and concerns verbally and in writing; is proactive in identifying and resolving problems.
  • Supervises and serves as back-up to Customer Service Representatives including assisting with public service, informational calls and crowd control. Helps to maintain the security and cleanliness of all customer service areas.
  • Operates transit bus as needed; Performs regular road observations, time checks, uniform checks, cleanliness spot-checks, fitness-for-duty determinations, and completion of appropriate monitoring paperwork.

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