ZipRecruiter

Log In

1

Operations Analytics Jobs in Texas (NOW HIRING)

Nexpoint

Sales Operations Analyst

Dallas, TX · On-site

Sales Operations & Analytics * Track, analyze, and report on sales activity, pipeline performance, and opportunity trends using Salesforce and internal reporting tools * Serve as the primary ...

Steak n Shake

Lead Analyst

San Antonio, TX · On-site

If you have a strong multi-unit operations background and enjoy using analytics to solve business challenges, improve performance, and influence strategic decisions, this is an opportunity to make a ...

next page

Showing results 1-20

All JobsOperations Analytics JobsOperations Analytics Jobs in Texas

Operations Analytics information

Is operation analyst a good career?

Operations analysts play a key role in improving business efficiency by analyzing data, optimizing processes, and supporting decision-making. The role typically requires strong analytical skills, proficiency with data tools, and often offers opportunities for advancement and competitive salaries. It can be a good career choice for individuals interested in data-driven problem solving and operational improvements.

Is SOC analyst a high paying job?

SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-paying role in cybersecurity.

What is the difference between Operations Analytics vs Data Analyst?

AspectOperations AnalyticsData Analyst
Required CredentialsBachelor's in Business, Analytics, or related fields; often certifications in analytics toolsBachelor's in Statistics, Mathematics, or related fields; certifications in data tools beneficial
Work EnvironmentBusiness operations, supply chain, manufacturing settingsOffice environments, data-focused teams across industries
Employer & Industry UsageManufacturing, logistics, retail, healthcareFinance, marketing, technology, healthcare
Common Search & ComparisonFocuses on optimizing operations through data-driven insightsAnalyzes data to identify trends and support decision-making

Operations Analytics and Data Analysts both work with data, but Operations Analytics specializes in improving business processes and operational efficiency, often within specific industries like manufacturing or logistics. Data Analysts have a broader focus on analyzing data sets across various functions. Understanding these differences helps in choosing the right career path or job role.

What does an operations analyst do?

An operations analyst evaluates and improves business processes by analyzing data, identifying inefficiencies, and recommending solutions. They often use tools like Excel, SQL, or data visualization software to monitor performance metrics and support decision-making. Their work helps optimize operational efficiency and support strategic goals.

How much do operations analysts earn?

Operations analysts typically earn a median annual salary of around $65,000 to $75,000, with salaries varying based on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $90,000 annually.
What are popular job titles related to Operations Analytics jobs in Texas? For Operations Analytics jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Operations Analytics jobs in Texas look for? The top searched job categories for Operations Analytics jobs in Texas are:
What cities in Texas are hiring for Operations Analytics jobs? Cities in Texas with the most Operations Analytics job openings:
Operations Analytics jobs near you
Infographic showing various Operations Analytics job openings in Texas as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution.

Member Operations Analytics

Base Power Company

Austin, TX • On-site

Full-time

Posted 13 days ago

Job description

About Base
Base is America's next-generation power company. We're rebuilding the foundation of modern civilization-electricity-by deploying a vast network of distributed batteries that is transforming today's fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
About the Role
Our members count on us to be there when they need help. Your job is to make sure we always are. That means knowing when contact volume is about to spike, where queue performance is slipping, why handle times are climbing, what members are reaching out about, and what it will take to staff the team six months from now. You'll own SLA tracking and reporting, volume forecasting, headcount planning, the analytics infrastructure, and the tooling that keeps Member Experience running efficiently.
You'll turn raw support data into actionable decisions, forecast problems before they happen, make real time optimizations, and hold the operation accountable to the metrics that actually matter to members.
If you love digging into data, building systems that scale, owning the systems your team depends on, and being the person a team actually relies on to make better decisions - this role is for you.
What You'll Do
  • Own SLA and response time performance across all support channels-track it daily, implement real-time changes when it's at risk, and diagnose root causes when targets are missed.
  • Build and maintain workforce models: forecast inbound volume, predict staffing needs, flag capacity gaps, and own shift structure and scheduling.
  • Design and maintain the full operational reporting suite-queue health, agent productivity, handle time, first contact resolution, backlog aging-and build dashboards that give leads and leadership real-time visibility.
  • Analyze contact drivers, escalation patterns, and handle time trends to surface root causes and drive efficiency improvements upstream with Product and Ops.
  • Partner with engineering on the tool stack-administer support platforms, evaluate new tooling, and make the case for changes when a gap is hurting FCR or resolution time.

What You'll Bring
  • 4-8+ years in data analytics, data science, workforce management, or operations for a frontline, queue-based team.
  • Strong analytical proficiency-SQL, BI tools, and the ability to build your own models, dashboards, and forecasts from scratch.
  • Workforce management fundamentals: staffing models, shrinkage, volume forecasting across channels.
  • Experience owning and administering support platforms-you understand how the data inside them works and have shaped how the tools are used, not just used them yourself.
  • Ability to translate complex analysis into clear recommendations a non-analyst can act on and a leader can decide from.
  • Comfort operating where infrastructure is still being built-you create the systems, not just consume them.

About the Team
The Member Experience team is the face of Base to our members-and the voice of our members back to Base. We're deeply customer-obsessed and uniquely cross-functional, with a strong understanding of what every team does and how it all connects. By seeing firsthand what's working well and what should be improved, we surface insights that help inform what the business builds and prioritizes next. Every day brings a new challenge, balancing high ownership and accountability with constant collaboration and support from the team.
Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.
Our Values
  • First Principles Thinking: Question assumptions. Principles > rules.
  • Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.
  • Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.
  • Everyone's an Owner: Follow through on commitments and own results.
  • Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.
  • Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we're creating. We work in-person. It's not a 9-to-5. We are all-in.
  • Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.
Do the best work of your life at Base.

Apply