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Operations Analyst Manager Jobs in Boston, MA (NOW HIRING)

Epitec

Operations Analyst

Quincy, MA · On-site

Job #105443 Operations Manager & Analyst Location: Hybrid 1 day a week - 1 ENTERPRISE DR Quincy Massachusetts 02171 United States Client is currently seeking an exceptional individual to join the ...

Analysis Group, Inc.

AI Operations Analyst

Boston, MA · On-site

Analysis Group is one of the largest international economics consulting firms, with more than 1,500 ... Support the Senior Manager, AI Operations in coordinating the AI Operations portfolio, including ...

Global Partners LP

Operations Analyst

Newton, MA · On-site

$73K - $110K/yr

As an Operations Analyst at Global, you will play a critical role in managing our fuel supply chain and pricing strategies across both branded and unbranded segments. This position requires a blend ...

Analysis Group, Inc.

AI Operations Analyst

Boston, MA · On-site

Overview Analysis Group is one of the largest international economics consulting firms, with more ... Support the Senior Manager, AI Operations in coordinating the AI Operations portfolio, including ...

Analysis Group, Inc.

AI Operations Analyst

Boston, MA · On-site

Overview Analysis Group is one of the largest international economics consulting firms, with more ... Support the Senior Manager, AI Operations in coordinating the AI Operations portfolio, including ...

Zelis

Operations Analyst

Boston, MA · On-site

Position Overview The Operations Analyst will provide daily operational support to the Itemized ... Manage the screening and distribution processes of Itemized Bill Review claims and support the end ...

Adecco

Sales Operations Analyst

Waltham, MA · On-site

$33/hr

Strong project management skills * Excels in a diverse, matrixed organization, building alignment ... For instant consideration for this Sales Operations Analyst with Adecco in Waltham, MA apply today!

Posted today

FocusKPI

Marketing Operations Analyst

Brockton, MA

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Cambridge, MA · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Babson Park, MA · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Lowell, MA

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Cambridge, MA

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Lowell, MA · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

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All JobsOperations Analyst JobsOperations Analyst Manager JobsOperations Analyst Manager Jobs in Boston, MA

Operations Analyst Manager information

See Boston, MA salary details

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How much do operations analyst manager jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for operations analyst manager in Boston, MA is $36.67, according to ZipRecruiter salary data. Most workers in this role earn between $26.11 and $43.89 per hour, depending on experience, location, and employer.

What are some common challenges faced by operations analyst managers, and how can they be effectively addressed?

Operations Analyst Managers often encounter challenges such as balancing data-driven insights with practical implementation, managing cross-functional communication, and adapting to rapidly changing business needs. To address these, it's important to develop strong problem-solving skills, foster open communication with stakeholders, and stay updated on industry best practices. Regular team meetings and collaboration with IT, finance, and other departments help ensure alignment and drive process improvements, making the role dynamic and impactful.

How much do operations analyst managers earn?

Operations analyst managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, industry, and location. They often oversee data analysis, process improvements, and team management, requiring strong analytical and leadership skills.

Is an operations analyst manager entry level?

An operations analyst manager is typically a mid- to senior-level role that requires several years of experience in operations, data analysis, or related fields. It usually involves managing teams, developing strategies, and using tools like Excel or data visualization software, and is not considered entry level.

What is the difference between Operations Analyst Manager vs Operations Analyst?

AspectOperations Analyst ManagerOperations Analyst
Required CredentialsBachelor's degree; often some management experienceBachelor's degree; entry-level or related certifications
Work EnvironmentSupervisory role overseeing teams and projectsAnalyzing data, supporting operations, and reporting
Employer & Industry UsageUsed in companies with larger operations teamsCommon in various industries for operational support
Search & Comparison IntentLooking for managerial operational rolesSeeking operational analysis or support roles

The Operations Analyst Manager typically oversees teams, manages projects, and requires some management experience, whereas the Operations Analyst focuses on data analysis and supporting operational processes. The managerial role involves leadership responsibilities, while the analyst role is more focused on analysis and reporting within the same industry.

What are the key skills and qualifications needed to thrive as an operations analyst manager?

To thrive as an Operations Analyst Manager, you need strong analytical skills, experience in process optimization, and a background in business or management, often supported by a relevant bachelor's degree. Familiarity with data analysis tools like Excel, SQL, and business intelligence platforms, as well as certifications such as Lean Six Sigma, is typically required. Exceptional leadership, problem-solving abilities, and effective communication are essential soft skills for guiding teams and driving operational improvements. These skills are crucial for identifying inefficiencies, implementing strategic solutions, and ensuring organizational success.

What is an operations analyst manager?

An Operations Analyst Manager is a professional responsible for overseeing the analysis and optimization of an organization's operational processes. They lead a team of analysts to identify inefficiencies, develop strategies for improvement, and implement solutions to enhance productivity and performance. This role often collaborates with other departments, utilizes data-driven decision making, and ensures that operational goals align with the company's objectives.

Is operations analyst manager a good career?

An Operations Analyst Manager role is a solid career choice for those interested in overseeing operational processes, analyzing data, and improving efficiency within organizations. It typically requires strong analytical skills, proficiency with tools like Excel or SQL, and leadership abilities, offering opportunities for advancement into senior management positions.
What are the most commonly searched types of Operations Analyst jobs in Boston, MA? The most popular types of Operations Analyst jobs in Boston, MA are:
What are popular job titles related to Operations Analyst Manager jobs in Boston, MA? For Operations Analyst Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Operations Analyst Manager jobs in Boston, MA look for? The top searched job categories for Operations Analyst Manager jobs in Boston, MA are:
Operations Analyst Manager jobs near you

Operations Analyst

Epitec

Quincy, MA • On-site

Contractor

Posted 9 days ago

Job description

  • Location: Quincy, Massachusetts
  • Type: Contract
  • Job #105443

Operations Manager & Analyst
Location: Hybrid 1 day a week - 1 ENTERPRISE DR Quincy Massachusetts 02171 United States
Client is currently seeking an exceptional individual to join the Health Insurance Exchange team as an Operations Manager & Analyst . The Operations Manager & Analyst is a key member of the operations team, providing analytical solutions and recommendations to enhance operations processes and meet strategic objectives.
DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES
  • Proactively monitor systems for availability, capacity & performance and when necessary, investigate and analyze the problems/issues, assess criticality, and report out as required.
  • Ensure issues are identified, documented, communicated, and appropriately escalated to ensure timely resolution of each request.
  • Exercise responsibility and maintain acceptable levels of service performance in resolving issues, data collection, recording, reporting, and in maintaining controls over IT processes.
  • Collaborate with technical and non-technical personnel (Agency functional experts, vendors, PMO, architects, etc.) to resolve open issues on a timely basis and update status and maintenance in ticketing system.
  • Provide technical support for daily operations & oversee production and lower environment maintenance activities in close cooperation with our vendors.
  • Participate in the patch management process for servers, system, and software.
  • Support data updates and create both scheduled and ad-hoc reports using SQL and other DB tools including Quicksight.
  • Develop project plan/timeline estimation and identify key milestones for the operations team.
  • Monitor, track, and complete project tasks as required, ensuring outputs are timely, high quality, and tailored to stakeholder needs.
  • Develop and implement "best practice" methodologies to enhance operations efficiency.
  • Provide support associated with tracking, validation, and driving closure of PROD Batch Schedule exclusions, workarounds, defects, and data corrections.
  • Manage the Digital Certificate update process in close cooperation with our vendors.
  • Maintain the software inventory list including latest version and planned updates.
  • Design presentations at high levels, incorporate advanced features of PowerPoint, Excel, etc.
  • Adhere to all the Secretariat's, EOHHS IT's, and relevant Management policies, procedures, and standards.
  • Review release deliverables including System Architecture designs, test plans, configuration guide, O&M Transition plan, Implementation plan etc.
  • Provide periodic status updates to business and leadership about operational projects and tasks and keep the Project and tasks tracking systems updated.
  • Manage and coordinate patching and updates in all environments including Prod, staging, QA etc.
  • Identify risks and issues and create issue response and mitigation plans.
  • Work together with technical teams in triaging any production incidences.

QUALIFICATIONS: MINIMUM REQUIREMENTS
  • Minimum (4-6) years of analytical experience, preferably within operations.
  • Demonstrated ability to solve complex IT problems, monitor servers and generate reports.
  • Experience with State Government Health and Human Services (HHS) programs and State Insurance Exchanges is a plus (i.e.: The MA HIX/IES system is an eligibility and enrollment application operating as a modular integrated platform).
  • Ability to resolve problems as they arise and handle situations expeditiously.
  • Must be a self-starter, have a broad technical background of systems, software, and technology, p ossess both critical-thinking and analytical skills and must be able to multi-task.
  • Must be able to work well with others in an environment where deliverables are dependent on the output of others.
  • Proficiency with Microsoft 365 applications including SharePoint, OneDrive, Microsoft Teams, Outlook, Word, Excel, PowerPoint. Proficiency with MS Project and Visio a plus.
  • Experience supporting releases, patching and upgrades in production environment.
  • Familiarity with the following or similar tools and technologies Dynatrace, QuickSight, SQL, Linux scripting, AWS.
  • Experience creating reports using SQL and Toad or SQL Developer. Working knowledge of basic DB concepts.
  • Experience creating/interpreting architectural diagrams, ER diagrams and other technical documents.
  • Demonstrated experience with ticketing systems including Jira and ServiceNow.
  • General knowledge and experience with Developing and presenting status reports, trends, and metrics.
  • Ability to take notes and document all user interactions and steps taken.
  • Excellent communication skills with technical and non-technical staff.
  • Ability to develop and maintain effective relationships with management, vendors, end users and program team members.
  • Respond to ad hoc inquiries and requests for information from internal EOHHS, MassHealth and CCA stakeholders.

EDUCATION
  • Bachelor's Degree in Information Systems, Business Administration, or a closely related field

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