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Operational Manager Jobs in Calgary, AB (NOW HIRING)

Dufry

Operation Product Manager

Calgary, AB · On-site

Advertised Compensation: $64,000-$72,000 CAD + Bonus This Operations Product Manager (Buyer) Position Is For You, If You Enjoy: As a Product Manager you are accountable for planning, monitoring, and ...

SNDL, Inc.

Store Supervisor, Operations

Calgary, AB · On-site

Lead and support team members to ensure excellent service and smooth operations. * Model ... management (ordering and receiving). * Verify IDs and ensure all sales follow Alberta liquor laws ...

Canadian Blood Services

Donor Centre Manager

Calgary, AB · On-site

CA$114K - CA$135K/yr

Leveraging your operational management skills, you will oversee all aspects of donor centre operations including but not limited to ensuring regulatory compliance, efficient workflows, managing staff ...

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Operational Manager information

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

How much does an operational manager get paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are the 7 roles of an operational manager?

An operational manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency and productivity. Key roles include setting goals, managing staff, optimizing processes, monitoring performance, implementing policies, controlling budgets, and ensuring compliance with regulations. Strong leadership, problem-solving skills, and familiarity with operational tools are essential for success in this role.

What are the most commonly searched types of Operational jobs in Calgary, AB?

The most popular types of Operational jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Operational Manager jobs?

Cities near Calgary, AB with the most Operational Manager job openings:

Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

SAIT Food and Beverage Operations Manager (Maternity Leave Coverage)

Hotel Arts Group

Calgary, AB • On-site

Full-time

Posted 14 days ago

Job description

Hotel Arts plays an essential role at the Southern Alberta Institute of Technology (SAIT) as its exclusive Food & Beverage contractor through both the Curated Catering and Residence Meal Plan program. This partnership brings Hotel Arts' reputation for exceptional hospitality, innovative cuisine, and outstanding customer service to the SAIT campus. Through a wide range of catering services for meetings, conferences, weddings, special events, and campus dining, Hotel Arts delivers high-quality food experiences that enhance both student life and professional events. The collaboration reflects a shared commitment to excellence, community engagement, and supporting local industry while providing customized dining solutions that meet the diverse needs of the SAIT community.

Reporting to the Director of Food & Beverage and General Manager at Hotel Arts, the Food and Beverage Operations Manager ensures that both the Catering Sales and Operations as well as the Dining Center Sales and Operations at SAIT function as thriving and viable departments.  This position is responsible for ensuring that the above-mentioned business units are constantly striving to provide the service and offerings SAIT expects from our brand, while finding ways to grow campus business. 

Responsibilities include the oversight of daily operations, creating business development opportunities, building and maintaining strong working relationships both across campus and with the supporting Hotel Arts teams, recruitment and training, staff development, collaboration with the marketing teams at both SAIT and Hotel Arts, and financial responsibilities including but not limited to participation in annual budget creation, expense management, daily and monthly financial reporting as well as strategic planning. 
Please note that this is a full-time position to provide maternity leave coverage.

Qualifications

  • Minimum 5+ years of progressive leadership experience within hospitality, food service, restaurant, or large-scale catering operations, with demonstrated success managing high-volume environments and diverse service models.
  • Proven experience leading both restaurant and large-scale catering operations, with a strong understanding of event execution, operational efficiency, food service standards, and guest satisfaction.
  • Strong people leader with a passion for coaching, mentoring, and developing teams, fostering a culture of accountability, engagement, continuous learning, and professional growth.
  • Demonstrated ability to recruit, train, motivate, and retain high-performing teams while promoting a positive and inclusive workplace culture.
  • Exceptional relationship-building skills with the ability to establish and maintain strong partnerships with clients, students, faculty, vendors, and internal stakeholders within an institutional environment.
  • Excellent organizational, communication, and interpersonal skills, with the ability to effectively manage multiple priorities in a fast-paced, customer-focused setting.
  • Proven track record of delivering outstanding customer experiences while balancing operational requirements, financial objectives, and service excellence.
  • Experience implementing continuous improvement initiatives that enhance operational efficiency, employee performance, and overall guest satisfaction.
  • Proficiency in Microsoft Office Suite, Canva, Point-of-Sale (POS) systems, and other hospitality technology platforms.
  • Strong business acumen with experience managing budgets, labor costs, inventory controls, and operational performance metrics.
  • Ability to work flexible hours, including evenings, weekends, and holidays, to support operational and event requirements.
  • Experience working within an institutional food service contractor environment is considered a strong asset, with an understanding of the importance of collaboration, compliance, and service excellence in supporting the SAIT community.
To learn more about Hotel Arts, visit our website at www.hotelarts.ca.
Please note: Only candidates authorized to work in Canada will be considered. We appreciate all applications, but only those selected for an interview will be contacted.
Hotel Arts Group is an Equal Opportunity Employer. Join us and be part of our commitment to excellence in hospitality!

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