Validates completion of assigned operational messages and engagement video compliance ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Validates completion of assigned operational messages and engagement video compliance ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Validates completion of assigned operational messages and engagement video compliance ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Validates completion of assigned operational messages and engagement video compliance ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Validates completion of assigned operational messages and engagement video compliance ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Validates completion of assigned operational messages and engagement video compliance ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Regional Operations Manager
Edmonton, AB · On-site
Operational Performance, Merchandising Compliance; Training and Development of Store Teams and ... Complete store walks, visits and regular meetings with management and staff. During visits will do ...
Regional Operations Manager
Edmonton, AB · On-site
Operational Performance, Merchandising Compliance; Training and Development of Store Teams and ... Complete store walks, visits and regular meetings with management and staff. During visits will do ...
The Manager, Field Operations is accountable for the quality and execution of construction projects. The position is directly accountable to the Director of Operations and is based out of the office ...
The Manager, Field Operations is accountable for the quality and execution of construction projects. The position is directly accountable to the Director of Operations and is based out of the office ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office. This position is a seller-doer role and will require the individual to oversee and manage key ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office. This position is a seller-doer role and will require the individual to oversee and manage key ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office. This position is a seller-doer role and will require the individual to oversee and manage key ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office. This position is a seller-doer role and will require the individual to oversee and manage key ...
Job Posting Title Manager, TBO Operational Implementation Job Category OPS Management Language Requirements Bilingual Preferred / Bilingue de preference In the event a qualified bilingual candidate ...
Job Posting Title Manager, TBO Operational Implementation Job Category OPS Management Language Requirements Bilingual Preferred / Bilingue de preference In the event a qualified bilingual candidate ...
Sales Operations Manager
Calgary, AB · On-site +1
$45K - $60K/yr
Our client is a growing transportation and logistics organization seeking a Sales Operations Manager to join their team. This role is ideal for a freight brokerage professional who enjoys developing ...
Quick apply
Sales Operations Manager
Calgary, AB · On-site +1
$45K - $60K/yr
Our client is a growing transportation and logistics organization seeking a Sales Operations Manager to join their team. This role is ideal for a freight brokerage professional who enjoys developing ...
... operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant ...
... operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant ...
... operational activities within the territory of responsibility * Develop and maintain effective ... Actively manage maintenance, inventory, tools and equipment to ensure availability as/when required.
... operational activities within the territory of responsibility * Develop and maintain effective ... Actively manage maintenance, inventory, tools and equipment to ensure availability as/when required.
Management of software platforms to support the business * Serve as the primary liaison with system ... Proven advanced operational and functional knowledge of various software platforms, including ...
Quick apply
Management of software platforms to support the business * Serve as the primary liaison with system ... Proven advanced operational and functional knowledge of various software platforms, including ...
... operational activities within the territory of responsibility * Develop and maintain effective ... Actively manage maintenance, inventory, tools and equipment to ensure availability as/when required.
... operational activities within the territory of responsibility * Develop and maintain effective ... Actively manage maintenance, inventory, tools and equipment to ensure availability as/when required.
Manufacturing Operations Manager - Heavy Industrial
$130K - $160K/yr
This is a key operational leadership position responsible for driving safety, production ... Previous experience managing supervisors and large frontline production teams. * Strong ...
Posted today
Quick apply
Manufacturing Operations Manager - Heavy Industrial
$130K - $160K/yr
This is a key operational leadership position responsible for driving safety, production ... Previous experience managing supervisors and large frontline production teams. * Strong ...
Posted today
Manage union and non-union direct reports by monitoring daily activities, delegating duties ... Ensure all daily operational documentation is submitted clear, concise, and complete. * Incident ...
Manage union and non-union direct reports by monitoring daily activities, delegating duties ... Ensure all daily operational documentation is submitted clear, concise, and complete. * Incident ...
As Manager, Sales Operations, you will play a critical role in optimizing existing revenue ... Drive cross-functional alignment and consistency in operational practices between global and ...
As Manager, Sales Operations, you will play a critical role in optimizing existing revenue ... Drive cross-functional alignment and consistency in operational practices between global and ...
Manage union and non-union direct reports by monitoring daily activities, delegating duties ... Ensure all daily operational documentation is submitted clear, concise, and complete. * Incident ...
Manage union and non-union direct reports by monitoring daily activities, delegating duties ... Ensure all daily operational documentation is submitted clear, concise, and complete. * Incident ...
Are you a hands-on operational leader with strong construction experience, a collaborative approach ... If that sounds like you, our Commercial Operations Manager role could be the opportunity you've ...
Are you a hands-on operational leader with strong construction experience, a collaborative approach ... If that sounds like you, our Commercial Operations Manager role could be the opportunity you've ...
Manager, Facilities Operations Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus - artists, leaders, and thinkers - to unleash their creative potential. We ...
Manager, Facilities Operations Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus - artists, leaders, and thinkers - to unleash their creative potential. We ...
Are you a hands-on operational leader with strong construction experience, a collaborative approach ... If that sounds like you, our Commercial Operations Manager role could be the opportunity you've ...
Are you a hands-on operational leader with strong construction experience, a collaborative approach ... If that sounds like you, our Commercial Operations Manager role could be the opportunity you've ...
Operational Manager information
What does an operational manager do?
An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.
What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?
To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.
How does an operational manager typically collaborate with other departments to drive organizational success?
Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.
What is the difference between Operational Manager vs Operations Supervisor?
| Aspect | Operational Manager | Operations Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple departments, strategic planning, and overall operational efficiency | Manages daily activities of a specific team or department, ensuring tasks are completed |
| Required Credentials | Bachelor's degree in Business, Management, or related field; often requires experience in operations | High school diploma or equivalent; some roles prefer associate or bachelor's degree |
| Work Environment | Office setting, cross-departmental collaboration | On-site, direct supervision of staff |
| Industry Usage | Common in manufacturing, logistics, retail, and service industries | Typically found in retail stores, warehouses, and hospitality sectors |
Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.
How much does an operational manager get paid?
The average salary for an operational manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What are the 7 roles of an operational manager?
An operational manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency and productivity. Key roles include setting goals, managing staff, optimizing processes, monitoring performance, implementing policies, controlling budgets, and ensuring compliance with regulations. Strong leadership, problem-solving skills, and familiarity with operational tools are essential for success in this role.
What are the most commonly searched types of Operational jobs in Alberta?
The most popular types of Operational jobs in Alberta are:
What cities in Alberta are hiring for Operational Manager jobs?
Cities in Alberta with the most Operational Manager job openings:
Full-time
Medical, Retirement, PTO
Posted 27 days ago
PetSmart rating
6.1
Based on 1,111 frontline employees who took The Breakroom Quiz
22nd of 39 rated national retailers
Job description
See More See Less
Job Description
PetSmart does Anything for - JOIN OUR TEAM!
Retail Operations Manager
About Life at PetSmart
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.
Benefits that benefit you
Take care of yourself and your family members-whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings:
- Paid Weekly
- Health & Wellness Benefits*
- Group Registered Retirement Plan (RRSP) with company match
- Paid Time off for full-time associates
- Associate discounts
- Tuition Assistance
- Career pathing
- Development opportunities
Job summary
PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.
Essential responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
- Participates in employment decisions such as recruiting, interviewing, and coaching.
- Facilitates the associate experience and supports associate development; including, but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
- Address and administer associate complaints and grievances.
- Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
- Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy.
- Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.)
- Validates completion of assigned operational messages and engagement video compliance.
- Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
- Recognizes and celebrates associates driving overall associate engagement.
Overall Store Experience:
- Accountable for and provides oversight for the healthcare of store owned pets, including pet care maintenance, receiving new store owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets.
- Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner.
- Evaluates operations and seeks opportunities to continuously improve experiences and services.
- Maintains vendor relationships, backroom standards, and communication boards.
- Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs.
- Identifies and reacts to sales trends through analysis and merchandising activities.
- Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise.
- Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics.
- Ensures a safe environment for our associates, pets, and pet parents.
- Responsible for taking immediate action and reporting when a sick/injured pet is identified in store.
- Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns.
Expense Management:
- Drives and identifies opportunities to grow the business and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
- Analyzes inventory management reporting to identify trends, opportunities, and root causes.
- Manages expenses such as labor and supplies, as well as any other relevant store metrics.
- Leverages Home Office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Qualifications
- 3+ years of retail leadership or experience in a customer-focused environment.
- Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Proficiency in computer applications.
- Strong written and verbal communication skills.
- Ability to react under pressure and maintain composure.
- Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.
Supervisory responsibilities
- Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart's policies and procedures.
- Responsible for employment decisions and associate development.
Essential physical demands and work environment
- Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
- While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/
Pay Details
$20.00 - 35.85
Pay Rate Type
Hourly
Apply Now
About PetSmart
Sourced by ZipRecruiter
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. With 50,000+ associates nationwide, we foster a culture grounded in integrity, teamwork, and inclusion - where your voice is heard, your efforts are valued and your career can thrive. Together, we make a difference for pets, their people and each other.
Industry
Retail and legal services
Company size
10,000+ Employees
Headquarters location
Phoenix, AZ, US