ZipRecruiter

Log In

1

Operational Key Account Manager Jobs (NOW HIRING)

Invue

Key Account Manager

Charlotte, NC · On-site

Description As a Key Account Manager, your mission is to drive exceptional account management and ... commercial and operational needs * Build and maintain strong relationships with the direct ...

Consolidated Machine & Tool

Key Account Manager

NJ · On-site

$90K - $125K/yr

The Key Account Manager will serve as the strategic relationship owner for some of Delva's most ... You'll work directly with customers, operations, engineering, estimating, and leadership to ensure ...

Graco

Key Account Manager

San Antonio, TX · Remote

The Senior Key Account Manager will drive growth within a portfolio of global, high-value accounts ... Operational & Cross-Functional Collaboration * Collaborate closely with internal teams such as ...

Lenus

Key Account Manager

Miami, FL · On-site +1

Lenus is looking for a Key Account Manager for our Miami office! Join the health revolution! At Lenus we are fundamentally energized by our shared vision: making the world a healthier and happier ...

DwyerOmega

Key Account Manager

Michigan City, IN · On-site

$140K - $145K/yr

The Key Account Manager engages with their team to drive sales through assigned accounts and additional opportunities. As a Key Account Manager, you will be responsible for managing and growing ...

Invue

Key Account Manager

Charlotte, NC

As a Key Account Manager, your mission is to drive exceptional account management and commercial ... commercial and operational needs * Build and maintain strong relationships with the direct ...

Life Fitness

Key Account Manager

Chicago, IL · On-site

$81.60K - $111.20K/yr

... our Key Account Managers are the primary drivers of our success within the Health Club segment ... Lead cross-functional partnerships with Marketing, Credit & Leasing, Legal, and Operations to ...

Cordialsa USA

Key Account Manager

Atlanta, GA · On-site

Key Account Manager Position Overview: The Key Account Manager is responsible for driving growth and profitability within assigned accounts across the Southeast region. This role manages ...

Cordial S.A.

Key Account Manager

Atlanta, GA · On-site

Key Account Manager Position Overview: The Key Account Manager is responsible for driving growth and profitability within assigned accounts across the Southeast region. This role manages ...

Airthings

Coordinate with operations to track shipments and ensure delivery aligns with customer timeframes ... Key qualifications & skills * 24+ years of proven experience in Key Account Management within the ...

Sunstate Equipment

Key Account Manager

Marietta, GA · On-site

Key Account Manager Sunstate Equipment Co.: Where Safety and People are Core Values We care about our People and it shows! Sunstate Equipment is seeking a driven and relationship-focused Key Account ...

Dasco HME LLC

Key Account Manager

Charleston, WV · On-site

The Key Account Manager (KAM) is responsible for the strategic oversight, growth, and success of ... Collaborate with branch leadership, operations, and clinical teams to ensure seamless service ...

SiteOne Landscape Supply

Key Account Manager

Garner, NC · On-site

$100K/yr

Position Overview The Key Account Manager plays an integral role in our sales organization by ... Understanding of sales and operations planning processes, statistical demand forecasting and ...

Sunstate

Key Account Manager

Marietta, GA · On-site

Key Account Manager Sunstate Equipment Co.: Where Safety and People are Core Values We care about our People and it shows! Sunstate Equipment is seeking a driven and relationship-focused Key Account ...

ATS Automation

Key Account Manager

Lewis Center, OH · On-site

The Key Account Manager (KAM) will position ATS as the premier automation and integration partner ... operational KPIs. · Experience using account planning tools to define and execute customer ...

next page

Showing results 1-20

People also search for

All JobsOperational Key Account Manager Jobs

Operational Key Account Manager information

See salary details

$40K

$92.6K

$139.5K

How much do operational key account manager jobs pay per year?

As of May 31, 2026, the average yearly pay for operational key account manager in the United States is $92,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What is the difference between Operational Key Account Manager vs Customer Success Manager?

AspectOperational Key Account ManagerCustomer Success Manager
Primary FocusManaging key client accounts, sales growth, and account profitabilityEnsuring customer satisfaction, retention, and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer-centric, support and relationship management roles
Required SkillsSales, negotiation, account management, industry knowledgeCommunication, problem-solving, customer relationship skills
CertificationsOften sales or industry-specific certificationsCustomer service or success certifications (e.g., CCS, CSPO)

The Operational Key Account Manager primarily focuses on managing key client accounts to drive sales and profitability, while the Customer Success Manager emphasizes maintaining customer satisfaction and retention. Both roles require strong relationship skills but differ in their core objectives and daily activities.

What cities are hiring for Operational Key Account Manager jobs? Cities with the most Operational Key Account Manager job openings:
What states have the most Operational Key Account Manager jobs? States with the most job openings for Operational Key Account Manager jobs include:
Operational Key Account Manager jobs near you
Infographic showing various Operational Key Account Manager job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $92,563 per year, or $44.5 per hour.
Key Account Manager

Key Account Manager

Morgan Advanced Materials

New Bedford, MA • On-site

Full-time

Posted 13 hours ago

Morgan Advanced Materials rating

7.3

Company rating: 7.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Overview
Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.
We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.
The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.
Key Figures: Revenue £1,114.7m (2023), ~8,500 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.
Responsibilities
Major Responsibilities
The Key Account Manager is a strategic member of the Engineered Ceramics commercial team, providing sales, marketing and business development expertise to drive growth in the assigned book of business. Working closely with all team members, this individual is responsible for executing on the sales and marketing strategy to drive high performance in the areas of Strategic Account Management, Business Development, Share-of-Wallet Growth, Customer Service, Price Realization and Voice of the Customer (VOC). This position may have direct reports, including application engineer(s) and account manager(s) (customer service).
Essential Functions:
Account Management
  • Manage assigned book of business that will include multi-site, cross regional technology families for the global Morgan business
  • Understand Key Accounts products and end market requirements and drivers to build strong relationships and credibility, and ability to anticipate changes in end market dynamics
  • Identify and document key customer trends identifying today and tomorrow's requirements
  • Benchmark competitor product offerings and market positioning. Propose product strategies to win at assigned accounts
  • Identify customer's level of service requirements. Provide formal recommendations in the area of lead time, quote turn around, pricing and supply chain solutions.
  • Propose account strategy for key customers: identify opportunities, propose the solutions and clarify appropriate business models
  • Identify attractive NBDP and SoW projects to meet growth objectives, including next generation programs at Key Accounts and positioning Morgan to win in those programs
  • Share knowledge and educate the organization on customer intelligence, trends, applications, customer needs and opportunities
  • Develop strategic account plans focusing on SoW Growth, Order Conversion, Customer Service, Price Realization and Voice of the Customer (VOC) including technical
  • Manage strategic partners and 3rd party agents in assigned book of business
  • Utilize Morgan CRM to manage all sales and marketing data including customer visit reports, quotes, NBDP, SoW, competitor information and any other relevant information.
  • Any additional duties required at the discretion of line manager

Sales Management
  • Grow all pertinent sales in line with goals and objectives, working closely with the Product Managers, site operations and technology leads
  • Manage sales communication tools to ensure frequent sharing or sales data, quote activity and VoC intelligence
  • Recommend the products and/or solution offering(s) for assigned book of business and prospects
  • Deliver rolling customer sales forecasts for assigned book of business based on comprehensive studies of the industry, market trends, past performance and current customer demand
  • Continually review industry trends and competitor pricing to determine the competitiveness of products; recommend price changes as conditions warrant in keeping with profit goals of division
  • Establish and maintain contacts with customers and prospects
  • Submit regular reports to reflecting sales expenditures, new accounts, market trends and other related activities
  • Participate in industry trade shows

Key performance metrics and objectives
  • SoW growth
  • NBDP growth
  • Quote conversion rate of >70%
  • 1 VOC per quarter
  • Higher year on year price realization

People Management
  • Works with the HR Business Partner to establish an effective organizational structure and staff responsibilities. Provides for staff training and development.
  • Establishes and implements procedures and systems for all responsible Commercial activities.
  • Evaluate operational performance of the group in order to facilitate performance management, merit promotions, transfers, dismissals, commendations, etc.
  • Assure that departmental personnel develop a culture of continuous improvement mindset

Qualifications
Minimum Qualifications and Education Requirements
  • 5+ years of sales and account management experience
  • Degree from a four-year University or 5+ years related experience and/or training; or equivalent combination of education and experience.
  • Experience managing people.
  • Ability to work in complex organizational structures.
  • Strong commercial experience including customer relations/pricing/marketing.
  • Strategic business acumen and planning ability.
  • Excellent communication skills that focus on clarity and simplicity, both written and oral.
  • Experience and understanding of an international culture
  • Individual must be a:
    • Citizen of the United States, or
    • Permanent resident alien of the United States, or
    • Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15

Additional Requirements
  • Results driven
  • Familiar with Microsoft Office, ERP Solutions, CRM/CE Solutions
  • Good Financial Understanding, impacts to revenue, gross margin, profitability, and working capital/cash
  • Clearly present ideas and reports in written and verbal format
  • Work professionally with external contacts of the Company
  • Excellent time management, planning and negotiation skills
  • Adhere to all Company policies
  • Create structure and process appropriate financial tools to support the business

Physical Requirements
  • Must be capable of traveling within the US and internationally.
  • Must have physical capabilities commensurate with the job's requirements
  • Must have a high safety awareness of self, others and surrounding environment.

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer
Salary Expectations 120-150k
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job
This job description does not state or imply that all duties to be performed are specifically identified above. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested or instructed by an authorized person of the Company. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.
Ind-1

What Morgan Advanced Materials employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply