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Operational Key Account Manager Jobs (NOW HIRING)

DSV A/S

Operational Key Account Manager

Dallas, TX · On-site

$70.50K - $105.50K/yr

Operational Key Account Manager Time Type: Full Time Summary As an Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts. You will work closely with ...

CMA CGM

Operational Key Account Manager

East Liberty, OH · On-site

We believe that our employees are the key to our success. We want to engage and empower our diverse ... and operational execution. WHAT ARE YOU GOING TO DO? Customer Engagement & Account Management • ...

Ole Mexican Foods Inc

Key Account Manager

Boerne, TX · On-site

The Key Account Manager will partner closely with senior account leadership to drive sales, execute ... Coordinate with internal teams (sales operations, supply chain, finance, marketing) to ensure ...

Studex

Key Account Manager

Los Angeles, CA · On-site

$50K - $150K/yr

Managing day-to-day operations and ongoing project management within the accounts, ensuring ... Key Account Manager Requirements: * Proven 5+ years of experience as a Key Account or National ...

SIMPLY STAFFED

Key Account Manager

Omaha, NE · On-site

The Key Account Manager will act as the primary point of contact for key accounts, ensuring ... Act as the main liaison between the customer(s) for day-to-day operations, ensuring seamless ...

Cordialsa USA

Key Account Manager

Hialeah, FL · On-site

... operational level. Responsibilities: * Manage commercial relationships with key accounts, ensuring growth and profitability. * Identify growth opportunities with new clients, channels, or regions.

Cordial S.A.

Key Account Manager

Miami Lakes, FL · On-site

... operational level. Responsibilities: * Manage commercial relationships with key accounts, ensuring growth and profitability. * Identify growth opportunities with new clients, channels, or regions.

Internova Travel Group

As a Key Account Manager, you will own a portfolio of high-value clients, leading multi-level ... Serve as the customer's advocate within ALTOUR-coordinating internally across operations, program ...

mybakemark

Key Account Manager

Phoenix, AZ

Summary: We are seeking a strategic and client-focused Key Account Manager to oversee and grow ... Collaborate with internal teams (e.g., marketing, product, operations) to deliver customized ...

Rubicon Global

Key Account Manager

Atlanta, GA · On-site

Key Account Director Department Name: Account Management Job Types : Full Time, Exempt Position ... waste operations is running smoothly to facilitating and reviewing weekly invoicing. * Manage ...

Rubicon

Key Account Manager

Atlanta, GA

Key Account Director Department Name: Account Management Job Types : Full Time, Exempt Position ... waste operations is running smoothly to facilitating and reviewing weekly invoicing. * Manage ...

i3 Verticals

Key Account Manager

Nashville, TN · On-site +1

Key Account Manager DEPARTMENT: Public Administration & ERP REPORTS TO: Director of Sales JOB LOCATION: Remote (U.S. based) TRAVEL: Up to 25% ESSENTIAL DUTIES & RESPONSIBILITIES: * Building ...

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$92.6K

$139.5K

How much do operational key account manager jobs pay per year?

As of May 31, 2026, the average yearly pay for operational key account manager in the United States is $92,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What is the difference between Operational Key Account Manager vs Customer Success Manager?

AspectOperational Key Account ManagerCustomer Success Manager
Primary FocusManaging key client accounts, sales growth, and account profitabilityEnsuring customer satisfaction, retention, and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer-centric, support and relationship management roles
Required SkillsSales, negotiation, account management, industry knowledgeCommunication, problem-solving, customer relationship skills
CertificationsOften sales or industry-specific certificationsCustomer service or success certifications (e.g., CCS, CSPO)

The Operational Key Account Manager primarily focuses on managing key client accounts to drive sales and profitability, while the Customer Success Manager emphasizes maintaining customer satisfaction and retention. Both roles require strong relationship skills but differ in their core objectives and daily activities.

What cities are hiring for Operational Key Account Manager jobs? Cities with the most Operational Key Account Manager job openings:
What states have the most Operational Key Account Manager jobs? States with the most job openings for Operational Key Account Manager jobs include:
Operational Key Account Manager jobs near you
Infographic showing various Operational Key Account Manager job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $92,563 per year, or $44.5 per hour.

Operational Key Account Manager

Kuehne+Nagel

East Point, GA • On-site

Full-time

Medical, Retirement

Posted 13 days ago

Job description

Operational Key Account Manager
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
How you create impact
The Operational Key Account Manager serves as the primary operational point of contact for assigned customers, both within North America and globally. This role is responsible for managing customer relationships, translating operational requirements into execution, driving service excellence, and supporting continuous improvement initiatives in partnership with internal Kuehne+Nagel teams.
  • Build and maintain trusted relationships with customers in North America and globally, serving as the primary operational contact and escalation point.
  • Clarify, negotiate, and formalize customer operational requirements and service expectations.
  • Design and implement customer-specific operational solutions to drive satisfaction, loyalty, and cost optimization.
  • Serve as subject matter expert on Kuehne+Nagel services, supporting new business opportunities and customer growth.
  • Lead onboarding and implementation of new business, joint initiatives, and customer-driven projects.
  • Represent customer needs internally across Kuehne+Nagel operations, ensuring accurate execution and alignment.
  • Develop, maintain, and ensure adherence to SOPs; manage operational escalations and address compliance gaps.
  • Support RFQs, spot rate requests, and rate card maintenance in partnership with Key Account Management.
  • Maintain accurate customer setup in operational systems, including EDI, automation, alerts, and master data.
  • Monitor billing, visibility, and internal compliance to address A/R and service issues.
  • Define and formalize KPIs with customers and internal stakeholders.
  • Develop, analyze, and present KPI reporting and operational performance data at agreed intervals.
  • Identify root causes of performance gaps and drive corrective actions with local and regional operations.
  • Lead continuous improvement initiatives in collaboration with business units.
  • Prepare and present operational performance, KPI results, and improvement initiatives during customer business reviews at country, regional, and global levels.
  • Partner with Global and Regional Key Account Managers in preparation of customer presentations and materials.

What we would like you to bring
  • 5 + years of experience in sea and air freight forwarding.
  • Strong knowledge of import/export forwarding operations, systems, processes, and security requirements.
  • Proven experience in customer relationship management within complex, multinational environments.
  • Ability to influence internal teams through leadership, collaboration, and trust.
  • Strong analytical skills with a proactive, improvement-driven mindset.
  • Experience onboarding new business using structured implementation best practices.
  • Ability to drive customer compliance through effective communication of international trade regulations.
  • Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
  • German language proficiency is considered an asset.

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.
What's in it for you
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI- TD1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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