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Operation Agent Jobs (NOW HIRING)

Menzies Aviation

Operations Agent- Ramp

Tucson, AZ · On-site

$17.50/hr

The Operations Agent is responsible for some or all of the following duties in accordance with ... operation; communicate the information to customer service and ramp. * Monitor station radio to ...

Cavalier Logistics

Cavalier Logistics is seeking a full-time Domestic Operations Agent to join our team. We are looking for a highly motivated self-starter who can offer a high standard of accuracy and customer service ...

Forward Air

Operations Agent

Des Plaines, IL · On-site

$65K - $70K/yr

Pay Rate: $65k - $70k per year Schedule Mon - Fri 7am - 4pm (subject to change) The Customer Relations Specialist / Operations Agent provides advanced customer service, operational coordination, and ...

Amazon

Senior Software Developer, AWS DevOps Agent

Seattle, WA · On-site

$147K - $190K/yr

AWS DevOps Agent is becoming a self-correcting operations platform. It measures its own investigation quality, detects when a customer's configuration is degrading, corrects what it can on its own ...

Aloha Air

AAC Customer Srvs Op Agnt

Honolulu, HI · On-site

$15.25 - $20.50/hr

Customer Service Operations Agent Customer Service Operations Agent (CSOA) Full-time and Part-time is the liaison between the company and customers, domestic and international, coordinates with U.S.

Indie Campers

Operations & Cleaning Agent

Portland, OR · On-site

$18/hr

Depot organisation & logistics support The role sits at the heart of the operation, ensuring ... Office Agent serves as the natural second-in-command to the City Lead in daily operational ...

Menzies Aviation

Operations Agent

Sacramento, CA · On-site

Role Purpose The Operations Agent is responsible for supporting the safe, efficient, and on ... time operation of airport activities. This position coordinates aircraft servicing, monitors ...

Menzies Aviation

Operations Agent

Sacramento, CA

Role Purpose The Operations Agent is responsible for supporting the safe, efficient, and on ... time operation of airport activities. This position coordinates aircraft servicing, monitors ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY: This position is responsible for coordinating and executing daily cargo operations to ensure the ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY: This position is responsible for coordinating and executing daily cargo operations to ensure the ...

Indie Campers

Operations & Cleaning Agent

Portland, OR · On-site

$18/hr

Depot organisation & logistics support The role sits at the heart of the operation, ensuring ... Office Agent serves as the natural second-in-command to the City Lead in daily operational ...

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Operation Agent information

See salary details

$13

$24

$39

How much do operation agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operation agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Operation Agent vs Customer Service Representative?

AspectOperation AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or operationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentWarehouses, logistics centers, or operational facilitiesCall centers, retail stores, or office settings
Employer & Industry UsageLogistics, supply chain, manufacturing
Common Search & ComparisonOperational tasks, logistics, supply chain

Operation Agents focus on managing logistics, coordinating shipments, and ensuring operational efficiency within supply chain environments. Customer Service Representatives primarily handle client inquiries, support, and service in retail or call center settings. While both roles involve communication and problem-solving, Operation Agents are more involved in logistical and operational tasks, whereas Customer Service Representatives focus on customer interactions and support.

What are the key skills and qualifications needed to thrive as an operation agent, and why are they important?

To thrive as an Operation Agent, you need strong organizational, multitasking, and problem-solving skills, typically supported by a high school diploma or relevant experience in logistics or operations. Familiarity with logistics management software, inventory systems, and basic office tools is commonly required. Attention to detail, effective communication, and adaptability are vital soft skills for coordinating with teams and handling fast-paced challenges. These skills ensure efficient workflow management, minimize errors, and promote seamless operations.

What is an operation agent?

Operation Agents are professionals responsible for coordinating and managing logistics, processes, or administrative tasks within an organization. Their duties often include monitoring daily operations, communicating with other departments, ensuring compliance with company policies, and solving any issues that may arise. Operation Agents play a crucial role in maintaining the efficiency and effectiveness of business operations by supporting both staff and management. The specific responsibilities may vary depending on the industry, such as transportation, logistics, or customer service.

Is operation agent a high paying job?

The salary of an operations agent varies depending on the industry, location, experience, and company size. Generally, it is considered an entry-level to mid-level position with moderate pay, and additional skills such as logistics or communication can influence earnings. It is not typically classified as a high-paying role compared to specialized or managerial positions.

What are some common challenges operation agents face when coordinating with different departments?

Operation Agents often act as a central point of communication between multiple departments, such as logistics, customer service, and management. One common challenge is managing conflicting priorities and ensuring that information flows smoothly and accurately between teams. Operation Agents must be proactive, detail-oriented, and adaptable to resolve issues quickly and maintain operational efficiency. Building strong relationships and maintaining clear, consistent communication are essential to overcoming these challenges and supporting seamless daily operations.
More about Operation Agent jobs
What states have the most Operation Agent jobs? States with the most job openings for Operation Agent jobs include:
What job categories do people searching Operation Agent jobs look for? The top searched job categories for Operation Agent jobs are:
Operation Agent jobs near you
Infographic showing various Operation Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.

Operations Agent- Ramp

Menzies Aviation

Tucson, AZ • On-site

$17.50/hr

Full-time

Posted 11 days ago

Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

42nd of 65 rated aviation services

Job description

Essential Duties and Responsibilities:
The Operations Agent is responsible for some or all of the following duties in accordance with policies and procedures and within specified time parameters:
  • Coordinate and assign gates for inbound and outbound aircraft
  • Perform weight and balance calculations for outbound flights
  • Monitor air to ground radio for in-range calls, special requests from crews, maintenance requests, diversions, or any situation that pertain to the operation; communicate the information to customer service and ramp.
  • Monitor station radio to communicate between CS agents and ramp agents
  • Provide accurate flight information to ground crew and flight crew
  • Ensure paperwork is completed perfectly
  • Complete necessary training for operations
  • Complete daily, weekly, monthly audit requirements as regulated by the airline
  • Maintain and update RSMS reporting for all flights
  • Update flight information through FIDS system
  • Complete other duties pertaining to operations as requested by the general manager or his designee
  • Maintain all required documentation and ensure its accurate and timely completion and distribution at the end of each day
  • Any additional responsibilities by your direct supervisor/manager

Required Skills:
  • Must be able to speak, read, write and understand English
  • Must be able to lift 70 lbs.
  • Must be able to work under pressure
  • Must be able to pass minimum training requirements and recertify on a quarterly basis
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Proficient in Microsoft Office products, to include Excel and Outlook
  • One (1) year previous experience in an airline operations environment or dispatch-related environment preferred
  • Must pass pre-employment medical and drug test
  • Must be able to pass a ten-year background check as required by US Customs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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