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International Operations Agent Jobs (NOW HIRING)

TForce World Wide Inc

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International Operations Specialist

Bolingbrook, IL · Remote

$44K - $50K/yr

International Operations Specialist Remote Role opportunity-To accommodate Central Time Zone ... Agent Stations and Corporate Sales Personnel. Our Multi-Modal Platform provides global logistics ...

GCL

Freight Forwarding Operations Agent

Linden, NJ · On-site

$30 - $35/hr

As an Operations Agent , you will play a crucial role in an environment where our employees excel ... Execute international air, ocean, and domestic shipments, including time-critical and project-based ...

GCL

Freight Forwarding Operations Agent

Miami, FL · On-site

As the Operations Agent , you will play a crucial role in an environment where our employees excel ... Execute international air, ocean, and domestic shipments, including time-critical and project-based ...

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How much do international operations agent jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for international operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an International Operations Agent, and why are they important?

To thrive as an International Operations Agent, you need strong organizational abilities, attention to detail, and a solid understanding of global logistics and customs regulations, often supported by a degree in business, logistics, or a related field. Familiarity with shipping management systems, international trade software, and relevant certifications such as Certified International Trade Professional (CITP) are highly beneficial. Excellent communication, problem-solving, and cultural awareness are standout soft skills for coordinating across diverse teams and resolving cross-border challenges. These skills are crucial for ensuring efficient, compliant, and smooth international operations in a complex, fast-paced environment.

What are International Operations Agents?

International Operations Agents are professionals responsible for coordinating and managing the logistics, documentation, and communication involved in moving goods and materials across international borders. They ensure compliance with customs regulations, handle shipping documentation, and facilitate communication between shippers, carriers, and clients. Their work is essential for smooth and efficient global trade, minimizing delays and ensuring shipments reach their destinations on time.

How does an International Operations Agent typically collaborate with other departments to ensure smooth cross-border shipments?

International Operations Agents work closely with customs brokers, logistics coordinators, and warehouse teams to manage the end-to-end process of international shipments. They coordinate documentation, track cargo status, and communicate updates or issues promptly to internal stakeholders and clients. Effective collaboration is essential to resolve customs delays, address compliance requirements, and ensure timely delivery, making strong communication and problem-solving skills vital in this role.
What job categories do people searching International Operations Agent jobs look for? The top searched job categories for International Operations Agent jobs are:
Infographic showing various International Operations Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.
International Operations Agent I

International Operations Agent I

AIT Worldwide Logistics, Inc.

Hebron, KY

Full-time

Posted 7 days ago

AIT Worldwide Logistics rating

6.8

Company rating: 6.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

243rd of 356 rated logistics

Job description


Join us at AIT, where we believe every day presents an opportunity to make a global impact!
Were problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
The International Operations Agent I will be responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA & Mexico across all modes of international transportation based upon customer request

  • Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer’s request is satisfied.

  • Prepare profitable quotations accurately.

  • Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner.

  • Coordinate the day to day import and/or export of products, including reviewing orders and documents.

  • Track and communicate all delays, damages, problems and work to resolve customer issues.

  • Responsible for all aspects of air and/or ocean international operations such as customer service, data entry of shipments, operations and billing.

  • Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.

  • Coordinate recovery/delivery schedules with various cartage agents and international partners.

  • Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.

  • Ensure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met.

  • Ensure all shipments are properly billed within company guidelines and timelines.

  • Process and comply with all requirements listed by regulatory agencies.

  • Network with corresponding departments to ensure files are billed and posted prior to end of month

  • Continuous learning through required compliance training and certifications of software and/or regulations.

  • Performs other duties as assigned

  • Complies with all policies and standards

Education
High School Diploma or GED degree or equivalent (Required)
Bachelor's Degree degree or equivalent (Preferred) or
Experience
2+ years Industry experience in export/import operations (Required) and
Knowledge, Skills, and Abilities
knowledge of ITAR, DG or TSA work experience/regulations Medium
General Computer Skills Medium
Non-Vessel Operating Common Carrier (NVOCC) Medium
Actual Time of Arrival (ATA) Medium
Federal Aviation Administration (FAA) Medium
Export Regulations Medium
Customs and Border Protection (CBP) Medium
Licenses and Certifications
- Cargo-wise within 1-1/2 Yrs (Required)
- Microsoft Office suite within 1-1/2 Yrs (Required)

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