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How much do international operations agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for international operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an international operations agent, and why are they important?

To thrive as an International Operations Agent, you need strong organizational abilities, attention to detail, and a solid understanding of global logistics and customs regulations, often supported by a degree in business, logistics, or a related field. Familiarity with shipping management systems, international trade software, and relevant certifications such as Certified International Trade Professional (CITP) are highly beneficial. Excellent communication, problem-solving, and cultural awareness are standout soft skills for coordinating across diverse teams and resolving cross-border challenges. These skills are crucial for ensuring efficient, compliant, and smooth international operations in a complex, fast-paced environment.

What is an international operations agent?

International Operations Agents are professionals responsible for coordinating and managing the logistics, documentation, and communication involved in moving goods and materials across international borders. They ensure compliance with customs regulations, handle shipping documentation, and facilitate communication between shippers, carriers, and clients. Their work is essential for smooth and efficient global trade, minimizing delays and ensuring shipments reach their destinations on time.

How does an international operations agent typically collaborate with other departments to ensure smooth cross-border shipments?

International Operations Agents work closely with customs brokers, logistics coordinators, and warehouse teams to manage the end-to-end process of international shipments. They coordinate documentation, track cargo status, and communicate updates or issues promptly to internal stakeholders and clients. Effective collaboration is essential to resolve customs delays, address compliance requirements, and ensure timely delivery, making strong communication and problem-solving skills vital in this role.
What job categories do people searching International Operations Agent jobs look for? The top searched job categories for International Operations Agent jobs are:
Infographic showing various International Operations Agent job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.

International Operations Agent

Team Worldwide

Grapevine, TX • On-site

Full-time

Posted 3 days ago

New

Job description

International Operations Agent

Team Worldwide- National Service Center is looking to add another experienced member to their International Operations team. The ideal candidate will have at least two years of proven experience in international airfreight forwarding operations. The position can be officed from our Branch office in Grapevine, TX or our Corporate location in Winnsboro, TX.

About Team

Team is a worldwide, yet locally-minded business with the resources to offer global control of our customers’ product movement. As a multi-year recipient of the Logistics Management Quest for Quality Award in Freight Forwarding, the Team Worldwide commitment makes every delivery like a trip around the corner—no matter where that corner is.

Job Description

The International Operation Agent's primary responsibility is to meet or exceed the expectations of our clients, each and every time we are of service to them, by responding quickly and proactively to challenges and facilitating a quick and positive solution to their international airfreight needs.

Position Overview and Responsibilities

  • Prioritizing, scheduling, and routing shipments for air import/export.
  • Quoting international air shipments
  • Maintaining accurate status updates for import/export shipments.
  • Ensuring regulatory and country level compliance.
  • Responding to inquiries from overseas agents/offices in a timely fashion.
  • Interacting with customers and their key personnel as needed.
  • Maintaining and growing relationships on Team’s behalf with both existing and new customers and carriers.
  • Handling and quickly resolve any issues with customers, Team branches, and agents.
  • Communicating daily with customers to keep them informed of changes pertaining to their shipments, should an update apply or be required.

Reporting Structure

This position reports to the International Operations Team Lead

Qualifications and Requirements

  • Minimum 2+ years of experience in international airfreight forwarding operations.
  • Excellent communication skills.
  • Excellent customer service skills with a strong sense of urgency.
  • Creative problem solving skills.
  • Working knowledge of airfreight movement including pricing, documentation and shipment management.
  • Working knowledge of applicable state, federal and international laws and regulations (Federal Maritime Commissions, Interstate Commerce Commission, Customs, environmental, import/export, maritime).

Physical Requirements

  • Sitting at a computer for prolonged periods of time
  • Occasional lifting up to 25 pounds