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International Operations Agent Jobs (NOW HIRING)

AIT Worldwide Logistics

Air Operations Agent II

Itasca, IL · On-site

$25.20 - $35.60/hr

Overview The Air Operations Agent II is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation ...

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How much do international operations agent jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for international operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an International Operations Agent, and why are they important?

To thrive as an International Operations Agent, you need strong organizational abilities, attention to detail, and a solid understanding of global logistics and customs regulations, often supported by a degree in business, logistics, or a related field. Familiarity with shipping management systems, international trade software, and relevant certifications such as Certified International Trade Professional (CITP) are highly beneficial. Excellent communication, problem-solving, and cultural awareness are standout soft skills for coordinating across diverse teams and resolving cross-border challenges. These skills are crucial for ensuring efficient, compliant, and smooth international operations in a complex, fast-paced environment.

What are International Operations Agents?

International Operations Agents are professionals responsible for coordinating and managing the logistics, documentation, and communication involved in moving goods and materials across international borders. They ensure compliance with customs regulations, handle shipping documentation, and facilitate communication between shippers, carriers, and clients. Their work is essential for smooth and efficient global trade, minimizing delays and ensuring shipments reach their destinations on time.

How does an International Operations Agent typically collaborate with other departments to ensure smooth cross-border shipments?

International Operations Agents work closely with customs brokers, logistics coordinators, and warehouse teams to manage the end-to-end process of international shipments. They coordinate documentation, track cargo status, and communicate updates or issues promptly to internal stakeholders and clients. Effective collaboration is essential to resolve customs delays, address compliance requirements, and ensure timely delivery, making strong communication and problem-solving skills vital in this role.
What job categories do people searching International Operations Agent jobs look for? The top searched job categories for International Operations Agent jobs are:

International Operations Agent - Ocean Imports

Crane WW

Wood Dale, IL • On-site

Full-time

Medical, Dental, Vision, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

International Operations Agent - Ocean Imports

Job Category: Field Operations

Location: Itasca, IL 60143, USA

Description

Essential Job Functions:

  • Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world.
  • Prepares documents necessary to complete export, import and customs clearance process.
  • Track and trace cargo as necessary to insure proper movement and delivery.
  • Provide accounting department with proper and correct billing information.
  • Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution.
  • Seek the most profitable mode of shipment yet meet client's requirement for the movement of freight.

Other Skills & Abilities:

  • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
  • Must have strong verbal and written communication skills
  • The ability to work in a fast-paced environment.
  • Strong organizational skills are required, due to the high volume and demands of the position.
  • Strong knowledge of Microsoft word and excel
  • Excellent client service skills
  • Ability to handle pressure and responsibility in a fast pace environment, in a timely and effective manner

Physical Requirements:

  • Talking, hearing and using hands to operate computer equipment
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Job may require extended sitting or standing, use of standard office equipment.

Education & Experience:

  • High School Diploma or GED required.
  • Minimum 4 years related experience.
  • Minimum 3 years industry experience preferred.

Certifications and Licenses:

  • Professional certification may be required in some areas.

Illinois required disclosure: Salary range for this position is between USD 24 - 38 hourly.

Why Should You Work for Crane?

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Apply