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Domestic Operations Agent Jobs (NOW HIRING)

Cavalier Logistics

Cavalier Logistics is seeking a full-time Domestic Operations Agent to join our team. We are looking for a highly motivated self-starter who can offer a high standard of accuracy and customer service ...

lynden

Operations Agent

Carson, CA · On-site

$28 - $32/hr

Lynden Logistics is looking for an Operations Agent to support our Domestic Operations team in Carson, CA . As our Operations Agent, you'll support the full life cycle of our freight shipping ...

lynden

Operations Agent

Carson, CA

$28 - $32/hr

Lynden Logistics is looking for an Operations Agent to support our Domestic Operations team in Carson, CA . As our Operations Agent, you'll support the full life cycle of our freight shipping ...

Lynden Incorporated

Operations Agent

Carson, CA · On-site

$28 - $32/hr

Lynden Logistics is looking for an Operations Agent to support our Domestic Operations team in Carson, CA As our Operations Agent, you'll support the full life cycle of our freight shipping services ...

ICAT Logistics, Inc

Operations Agent

Piscataway, NJ · On-site

$58K - $69K/yr

The role of Operations Agent is client facing to provide the highest-level customer experience ... Knowledge of international and domestic geography, including countries & major cities

ICAT LOGISTICS INC

Operations Agent

Piscataway, NJ · On-site

$58K - $69K/yr

The role of Operations Agent is client facing to provide the highest-level customer experience ... Knowledge of international and domestic geography, including countries & major cities

ICAT LOGISTICS INC

Operations Agent

Piscataway, NJ

$58K - $69K/yr

Description The role of Operations Agent is client facing to provide the highest-level customer ... Knowledge of international and domestic geography, including countries & major cities

ICAT LOGISTICS INC

Operations Agent - WA

Elkridge, MD · On-site

$28.36 - $33.37/hr

... Operations Agent is client facing to provide the highest-level customer experience through the ... Knowledge of international and domestic geography, including countries & major cities

PGL

Domestic Operations Manager (21403)

Orlando, FL

Justifying agent charges by noting any special requirements relevant to the services provided ... operations for the protection of people, data, property, and institutions. Personnel and Human ...

ICAT LOGISTICS INC

Sr. Operations Agent

Elkridge, MD · On-site

$72K - $84K/yr

Description: The role of Sr. Operations Agent is client facing to provide the highest-level ... Knowledge of international and domestic geography, including countries & major cities

PGL

Domestic Operations Manager (21403)

Orlando, FL · On-site

Justifying agent charges by noting any special requirements relevant to the services provided ... operations for the protection of people, data, property, and institutions. Personnel and Human ...

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Domestic Operations Agent information

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How much do domestic operations agent jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for domestic operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is a domestic operations agent?

Domestic Operations Agents are professionals who coordinate and manage the movement of goods, shipments, or services within a single country. They work for logistics companies, freight forwarders, or transportation firms, ensuring that domestic shipments are scheduled, documented, and delivered efficiently. Their responsibilities often include communicating with carriers, tracking shipments, handling customer inquiries, and resolving any issues that arise during transit. They play a crucial role in supply chain operations by ensuring timely and cost-effective delivery of goods within national borders.

What are some typical challenges a domestic operations agent faces when coordinating shipments within the United States?

Domestic Operations Agents often encounter challenges such as last-minute schedule changes, carrier delays, and ensuring compliance with various state regulations. Managing communication between shippers, carriers, and clients requires strong organizational and problem-solving skills, especially when unexpected disruptions occur. Being proactive, detail-oriented, and adaptable helps agents maintain smooth operations and keep shipments on track. Collaboration with other team members and departments is critical to resolving issues swiftly and providing excellent customer service.

What are the key skills and qualifications needed to thrive as a domestic operations agent, and why are they important?

To thrive as a Domestic Operations Agent, you need strong organizational skills, attention to detail, and a background in logistics or supply chain management, often supported by a relevant degree or experience. Familiarity with transportation management systems (TMS), shipment tracking software, and regulatory compliance tools is typically required. Excellent communication, problem-solving, and multitasking abilities are vital soft skills for this role. These skills ensure efficient coordination of shipments, timely resolution of issues, and reliable service delivery in a fast-paced logistics environment.

What is the difference between Domestic Operations Agent vs Customer Service Representative?

AspectDomestic Operations AgentCustomer Service Representative
CredentialsTypically requires high school diploma or equivalent; some roles prefer experience in logistics or operationsUsually requires high school diploma; customer service experience preferred
Work EnvironmentLogistics centers, warehouses, or transportation hubsCall centers, retail stores, or office settings
Employer & IndustryLogistics, transportation, shipping companiesRetail, telecommunications, service industries
Search & Comparison IntentFocuses on logistics, shipping, and operations rolesFocuses on customer interaction and support roles

The Domestic Operations Agent primarily handles logistics, shipping, and operational tasks within transportation or logistics companies. In contrast, a Customer Service Representative focuses on assisting customers directly, often in retail or service industries. While both roles may require communication skills and some customer interaction, the key difference lies in their core responsibilities and work environments.

More about Domestic Operations Agent jobs

What job categories do people searching Domestic Operations Agent jobs look for?

The top searched job categories for Domestic Operations Agent jobs are:

Infographic showing various Domestic Operations Agent job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.

Domestic Operations Agent

Radiant Global Logistics, Inc.

Hebron, KY • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Domestic Operations Agent
  • Job Type: Full-Time (On-site)
  • Location: Cincinnati, OH
  • Salary Range: $45,000 - $60,000 per year

Position Summary
Radiant Global Logistics is actively seeking a Domestic Operations Agent to join our team in Cincinnati, OH. This role is ideal for a self-motivated professional who thrives in a fast-paced freight environment. We are looking for candidates with at least 3+ years of domestic freight forwarding experience who enjoy working collaboratively while delivering excellent results for our customers.
Key Responsibilities
  • Manage domestic freight forwarding operations, including alerting and routing via internet tools, and updating transportation software systems.
  • Price domestic, air, ground, LTL, and FTL shipments competitively and accurately.
  • Handle shipments with meticulous attention to detail and adherence to standard operating procedures.
  • Serve as an integral part of operations, supporting freight movement for a wide variety of U.S.-based customers.
  • Proactively identify potential and existing service failures and communicate issues to management in a timely and effective manner.
  • Conduct shipment follow-up, including obtaining piece counts, weights, and dimensions from agents and updating transportation software accordingly.
  • Negotiate aggressively with carriers and partners to obtain special rates or spot quotes.
  • Obtain vendor charges and audit them for accuracy and legitimacy.
Qualifications
Required:
  • 3+ years of experience in a relevant, fast-paced operations environment.
  • Minimum 3 years of freight forwarding-specific experience.
  • Strong problem-solving skills with the ability to work effectively under pressure.
  • Exceptional attention to detail and high-level organizational skills.
  • Ability to manage multiple priorities, meet deadlines, and proactively address issues as they arise.
  • Ability to follow standard operating procedures and contribute input for continuous improvement.

Preferred:
  • Proficiency in Microsoft Office products: Outlook, Excel, and Word.
  • Experience with transportation tracking and management software.

Work Schedule & Environment
  • Full time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities.
  • Climate-controlled office environment with usually moderate noise levels.
  • Standard physical demands including sitting, walking, keyboarding, and close/distance visual work.

Compensation & Benefits
Salary Range: $45,000 - $60,000 per year
Starting pay is based on multiple factors, including but not limited to education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.
Additional Compensation: This position is eligible for incentive bonus opportunities.
Featured Benefits:
  • Medical, Dental, and Vision insurance (employee and family coverage)
  • Company-paid basic life insurance
  • Short-Term & Long-Term Disability insurance
  • Health Savings Account with company contributions
  • Flexible Spending Account options
  • 401(k) retirement savings plan with 3.5% employer match
  • 80 hours of front-loaded Sick Pay
  • 80 hours of Vacation Pay annually, with increases based on tenure
  • 7 paid holidays per year
  • Employee Assistance Program (EAP)

About Radiant
Radiant Logistics, Inc. (www.radiantdelivers.com) (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.
As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!
Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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