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Domestic Operations Agent Jobs (NOW HIRING)

PGL

Domestic Operations Manager (21403)

Orlando, FL · On-site

Justifying agent charges by noting any special requirements relevant to the services provided ... operations for the protection of people, data, property, and institutions. Personnel and Human ...

PGL

Domestic Operations Manager (21403)

Orlando, FL · On-site

Justifying agent charges by noting any special requirements relevant to the services provided ... operations for the protection of people, data, property, and institutions. Personnel and Human ...

Worldwide Flight Services

$18/hr

Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates ... Prepare daily reports on domestic and international arrivals and departures, including FIDS updates ...

Worldwide Flight Services

$18.50/hr

Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates ... Prepare daily reports on domestic and international arrivals and departures, including FIDS updates ...

Worldwide Flight Services

$16/hr

Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates ... Prepare daily reports on domestic and international arrivals and departures, including FIDS updates ...

Worldwide Flight Services

$16/hr

Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates ... Prepare daily reports on domestic and international arrivals and departures, including FIDS updates ...

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Domestic Operations Agent information

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How much do domestic operations agent jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for domestic operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are Domestic Operations Agents?

Domestic Operations Agents are professionals who coordinate and manage the movement of goods, shipments, or services within a single country. They work for logistics companies, freight forwarders, or transportation firms, ensuring that domestic shipments are scheduled, documented, and delivered efficiently. Their responsibilities often include communicating with carriers, tracking shipments, handling customer inquiries, and resolving any issues that arise during transit. They play a crucial role in supply chain operations by ensuring timely and cost-effective delivery of goods within national borders.

What are the key skills and qualifications needed to thrive as a Domestic Operations Agent, and why are they important?

To thrive as a Domestic Operations Agent, you need strong organizational skills, attention to detail, and a background in logistics or supply chain management, often supported by a relevant degree or experience. Familiarity with transportation management systems (TMS), shipment tracking software, and regulatory compliance tools is typically required. Excellent communication, problem-solving, and multitasking abilities are vital soft skills for this role. These skills ensure efficient coordination of shipments, timely resolution of issues, and reliable service delivery in a fast-paced logistics environment.

What are some typical challenges a Domestic Operations Agent faces when coordinating shipments within the United States?

Domestic Operations Agents often encounter challenges such as last-minute schedule changes, carrier delays, and ensuring compliance with various state regulations. Managing communication between shippers, carriers, and clients requires strong organizational and problem-solving skills, especially when unexpected disruptions occur. Being proactive, detail-oriented, and adaptable helps agents maintain smooth operations and keep shipments on track. Collaboration with other team members and departments is critical to resolving issues swiftly and providing excellent customer service.

What is the difference between Domestic Operations Agent vs Customer Service Representative?

AspectDomestic Operations AgentCustomer Service Representative
CredentialsTypically requires high school diploma or equivalent; some roles prefer experience in logistics or operationsUsually requires high school diploma; customer service experience preferred
Work EnvironmentLogistics centers, warehouses, or transportation hubsCall centers, retail stores, or office settings
Employer & IndustryLogistics, transportation, shipping companiesRetail, telecommunications, service industries
Search & Comparison IntentFocuses on logistics, shipping, and operations rolesFocuses on customer interaction and support roles

The Domestic Operations Agent primarily handles logistics, shipping, and operational tasks within transportation or logistics companies. In contrast, a Customer Service Representative focuses on assisting customers directly, often in retail or service industries. While both roles may require communication skills and some customer interaction, the key difference lies in their core responsibilities and work environments.

More about Domestic Operations Agent jobs
What job categories do people searching Domestic Operations Agent jobs look for? The top searched job categories for Domestic Operations Agent jobs are:
Infographic showing various Domestic Operations Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.
Gateway Office Operations Agent

Gateway Office Operations Agent

MMC Group

Indianapolis, IN • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 10 days ago

Job description

Gateway Office Operations Agent
Administrative & Warehouse Operations
Pay: $21.00 per hour
Schedule: Monday - Friday, 7:00 AM - 3:30 PM
Join a Global Logistics Operation That Keeps Critical Shipments Moving
Are you looking for a role that combines office administration, logistics coordination, and hands-on warehouse operations? We are seeking a Gateway Office Operations Agent to support the movement of temperature-sensitive shipments while ensuring exceptional accuracy, compliance, and customer service.
This position offers a unique blend of administrative responsibilities and physical warehouse work, making it ideal for individuals who enjoy variety, problem solving, and working in a fast-paced environment.
Approximately 50% of the role is computer-based and 50% involves hands-on operational support.
What You'll Do
Logistics & Shipment Coordination
  • Process domestic and international shipments for export and delivery
  • Verify shipping documentation and ensure compliance requirements are met
  • Coordinate cargo bookings and shipment movement
  • Monitor on-hold shipments and take appropriate action to keep deliveries on schedule
  • Communicate with internal teams and international offices regarding shipment requirements

Administrative Operations
  • Manage and respond to individual and group email accounts
  • Review and process shipment updates through internal systems
  • Maintain and update Excel spreadsheets and shipment tracking records
  • Generate and complete daily operational reports
  • Investigate shipment discrepancies and document findings

Cold Chain & Packaging Operations
  • Prepare and refurbish reusable temperature-controlled packaging
  • Support cold chain replenishment activities
  • Handle gel pack preparation, configuration, and refurbishment
  • Follow detailed temperature handling instructions to maintain product integrity
  • Assist with customer packaging requirements

Warehouse Support
  • Operate pallet jacks safely and efficiently
  • Handle incoming and outgoing shipments
  • Lift, move, and organize packaging materials and freight
  • Support warehouse operations as needed to meet customer requirements

Qualifications
Required
  • High School Diploma or GED
  • Strong computer and data entry skills
  • Experience using Microsoft Excel and other business systems
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Excellent communication and teamwork abilities
  • Ability to follow detailed instructions and procedures
  • Ability to lift up to 75 pounds

Preferred
  • Logistics, transportation, or supply chain experience
  • Cold chain handling experience
  • Warehouse or shipping and receiving experience
  • Experience working with temperature-sensitive products

Work Environment
This position combines office and warehouse responsibilities. Team members will work in both administrative and operational settings throughout the day.
The role includes temporary exposure to refrigerated environments while handling products entering and exiting walk-in coolers and freezers.
Why Join Us?
  • Stable weekday schedule
  • Competitive hourly pay
  • Diverse mix of office and warehouse responsibilities
  • Opportunity to gain experience in logistics, cold chain operations, and international shipping
  • Collaborative team environment
  • Essential role supporting the movement of critical products worldwide

If you thrive in a role where every day brings something different and enjoy balancing administrative work with hands-on operations, we encourage you to apply today.
Job Requirements
Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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