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Ground Operations Agent Jobs (NOW HIRING)

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ...

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ...

Perform functions of a Customer Service/Ground Operations (Cross-Utilized) Agent, must be able to work flexible hours, including nights, weekends and holidays and must be able to stay for irregular ...

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ...

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ...

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ...

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The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ...

Summary The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft ...

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ...

Summary The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft ...

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ...

Summary The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft ...

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ...

Summary The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft ...

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Ground Operations Agent information

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$13

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$39

How much do ground operations agent jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for ground operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are some common challenges Ground Operations Agents face during irregular operations or flight delays?

Ground Operations Agents often encounter unique challenges during irregular operations, such as flight delays or cancellations. These situations require quick problem-solving skills, effective communication with both passengers and crew, and the ability to adapt to rapidly changing priorities. Agents may need to coordinate with multiple teams, including ramp, baggage, and customer service, to manage logistics and ensure safety. Remaining calm under pressure and delivering clear, timely information to travelers are essential for maintaining smooth operations and customer satisfaction during these disruptions.

What does a ground operations agent do?

A ground operations agent is responsible for coordinating and managing aircraft ground handling activities, including baggage handling, aircraft servicing, and ensuring safety procedures are followed. They work in airport environments, often using communication tools and safety protocols to support flight schedules and passenger services.

What are Ground Operations Agents?

Ground Operations Agents are professionals who manage and coordinate various activities on the ground at airports, ensuring the safe and efficient turnaround of aircraft between flights. Their responsibilities include handling baggage, guiding aircraft to and from gates, coordinating refueling and catering, and communicating with flight and cabin crews. These agents play a vital role in maintaining on-time departures and arrivals, safety compliance, and customer service during ground operations.

What are the key skills and qualifications needed to thrive as a Ground Operations Agent, and why are they important?

To thrive as a Ground Operations Agent, you need knowledge of airport operations, safety regulations, and basic logistics, typically supported by a high school diploma and relevant on-the-job training. Familiarity with ground service equipment, baggage handling systems, and airline-specific software is often required. Strong teamwork, attention to detail, and effective communication are vital soft skills for efficiently coordinating tasks and ensuring safety. These skills and qualifications are crucial for maintaining smooth airport operations, preventing delays, and upholding safety standards.

What is the difference between Ground Operations Agent vs Baggage Handler?

AspectGround Operations AgentBaggage Handler
CredentialsHigh school diploma, possibly some certificationsHigh school diploma or equivalent
Work EnvironmentAirports, ground support areas, customer service pointsAirports, baggage claim areas, cargo zones
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job FocusCoordinate ground operations, assist passengers, ensure safetyHandle, load, unload baggage and cargo

While both roles operate within airport environments and support airline operations, Ground Operations Agents have broader responsibilities including customer service and ground coordination, whereas Baggage Handlers focus primarily on baggage handling tasks.

What jobs make $10,000 a month without a degree?

Ground Operations Agents typically do not earn $10,000 a month without specialized experience or advancement. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, but these usually require significant skills, networking, or business acumen. Most jobs with such high earnings without a degree involve commission, bonuses, or ownership stakes rather than fixed salaries.

How much do ground handling agents make?

Ground handling agents typically earn an average hourly wage ranging from $12 to $20, depending on experience, location, and employer. Salaries can vary based on certifications, shift work, and the complexity of the airport operations they support.

What jobs pay $500,000 a year in the US?

Ground Operations Agents typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized medical professionals, or successful entrepreneurs. In the transportation or aviation industry, top executives or airline CEOs may reach this level, but frontline operational roles generally do not. Achieving this income level often requires advanced skills, extensive experience, and leadership positions.
More about Ground Operations Agent jobs
What cities are hiring for Ground Operations Agent jobs? Cities with the most Ground Operations Agent job openings:
What states have the most Ground Operations Agent jobs? States with the most job openings for Ground Operations Agent jobs include:
Infographic showing various Ground Operations Agent job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,415 per year, or $24.7 per hour.
Ground Operations Agent

Ground Operations Agent

Allegiant

Appleton, WI โ€ข On-site

$18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Summary:
The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.
Visa Sponsorship Available: No
Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Education Details: N/A Certification: No
Certification Details: N/A
Years of Experience: None Credit Check: No
Valid/Unexpired Passport Book: No Valid/Unexpired Driver's License: Yes
โ€ข Must be at least 18 years of age and possess a valid driver's license.
โ€ข Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
Preferred Requirements:
โ€ข Must be highly motivated with a positive attitude.
โ€ข Must be willing to work a flexible schedule including nights, weekends and holidays.
โ€ข Must adhere to dress code policy.
โ€ข Ability to work efficiently under time constraints.
โ€ข Able to attend required training.
โ€ข Basic computer skills.
โ€ข Ability to work in extreme weather conditions.
โ€ข TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
Job Duties:
โ€ข Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
โ€ข Operate ground service equipment.
โ€ข Marshal aircraft to and from gates.
โ€ข Provide proper handling of baggage requiring special care.
โ€ข Service aircraft lavatories.
โ€ข Responsible for aircraft security searches and commissary security searches as required.
โ€ข Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.
โ€ข Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.
โ€ข Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
โ€ข Able to communicate using a two-way radio.
โ€ข Effective communication skills, both verbal and written.
โ€ข Perform aircraft interior cleaning as required.
โ€ข Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies.
โ€ข Inventory tracking as required.
โ€ข Other duties as assigned.
Physical Requirements:
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement:
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs
$18 - $18 an hour
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.