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Ground Operations Agent Jobs (NOW HIRING)

wearegat

Airport Operations Agent

El Paso, TX

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer ... Responsible for ground security and assuring Operations follow security procedures * Must be able ...

wearegat

Airport Operations Agent

El Paso, TX

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer ... Responsible for ground security and assuring Operations follow security procedures * Must be able ...

wearegat

Airport Operations Agent

El Paso, TX · On-site

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer ... Responsible for ground security and assuring Operations follow security procedures * Must be able ...

Unifi

PT Airline Operations Agent - PNS

Pensacola, FL · On-site

Notifies ground crew when flights are in range of arrival to allow time to prepare for flight ... Qualifications for Operations Agent * Able to work in extreme conditions, such as hot and cold ...

Swissport International AG

Operations Agent

Anchorage, AK · On-site

$19/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Job Summary Operations Agent effectively manages and performs the weight and balance functions in ...

Worldwide Flight Services

$15.75 - $19.25/hr

Strong written and verbal communication skills Operations Agent - Turn Coordinator | The Conductor of Every On-Time Departure. Key Responsibilities What We're Looking For * Coordinate all ground ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY ... The role involves handling documentation, coordinating with ground handlers, airlines, freight ...

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How much do ground operations agent jobs pay per hour?

As of May 31, 2026, the average hourly pay for ground operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ground Operations Agent, and why are they important?

To thrive as a Ground Operations Agent, you need knowledge of airport operations, safety regulations, and basic logistics, typically supported by a high school diploma and relevant on-the-job training. Familiarity with ground service equipment, baggage handling systems, and airline-specific software is often required. Strong teamwork, attention to detail, and effective communication are vital soft skills for efficiently coordinating tasks and ensuring safety. These skills and qualifications are crucial for maintaining smooth airport operations, preventing delays, and upholding safety standards.

What are some common challenges Ground Operations Agents face during irregular operations or flight delays?

Ground Operations Agents often encounter unique challenges during irregular operations, such as flight delays or cancellations. These situations require quick problem-solving skills, effective communication with both passengers and crew, and the ability to adapt to rapidly changing priorities. Agents may need to coordinate with multiple teams, including ramp, baggage, and customer service, to manage logistics and ensure safety. Remaining calm under pressure and delivering clear, timely information to travelers are essential for maintaining smooth operations and customer satisfaction during these disruptions.

What are Ground Operations Agents?

Ground Operations Agents are professionals who manage and coordinate various activities on the ground at airports, ensuring the safe and efficient turnaround of aircraft between flights. Their responsibilities include handling baggage, guiding aircraft to and from gates, coordinating refueling and catering, and communicating with flight and cabin crews. These agents play a vital role in maintaining on-time departures and arrivals, safety compliance, and customer service during ground operations.

What is the difference between Ground Operations Agent vs Baggage Handler?

AspectGround Operations AgentBaggage Handler
CredentialsHigh school diploma, possibly some certificationsHigh school diploma or equivalent
Work EnvironmentAirports, ground support areas, customer service pointsAirports, baggage claim areas, cargo zones
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job FocusCoordinate ground operations, assist passengers, ensure safetyHandle, load, unload baggage and cargo

While both roles operate within airport environments and support airline operations, Ground Operations Agents have broader responsibilities including customer service and ground coordination, whereas Baggage Handlers focus primarily on baggage handling tasks.

More about Ground Operations Agent jobs
What cities are hiring for Ground Operations Agent jobs? Cities with the most Ground Operations Agent job openings:
What states have the most Ground Operations Agent jobs? States with the most job openings for Ground Operations Agent jobs include:
What job categories do people searching Ground Operations Agent jobs look for? The top searched job categories for Ground Operations Agent jobs are:
Ground Operations Agent jobs near you
Infographic showing various Ground Operations Agent job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Temporary. Highlights an 60% Physical, 13% Hybrid, and 27% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.

Airport Operations Agent

wearegat

El Paso, TX

$13/hr

Other

Posted 11 days ago

Job description

Operations Agent

Ramp Operations Agent Details:
-An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aricraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.

  • Arranges for fueling of aircraft as required
  • Communitations with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and communitcationg with stations flight depatures/arrivals
  • Prepares weight ad balance forms'
  • Close out flights: files and maintiains accurate flight papers
  • Prepares Dispatche release forms and collect weather reports from OTIS for the crew
  • Coordinates special services needed on aircraft suchas servicing lavatories, cabing grooming, wheelchairs for customers, and special emergency cleaning
  • Operates boarding bridge, coordinates boarding and deplaning customers
  • Works with Gate Agents in expediting the check-n process colects boarding passes and/or electronic boarding data, and verifies boarding counts
  • Handles station AMS and radioco munications traffic
  • Prepares dispatch release forms and collects weather report from the informatioal system for Crewmembers and keeps all Station team members apprised of flight and weather information 
  • Responsible for ground security and assuring Operations follow security procedures
  • Must be able to communicate informations and instructions verbally and via radio equipment 

Requirments:

  • Esperience and understanding of the commerical issues in aviation
  • Musht have a High School Diploma or GED
  • Must be at least 18 years of age
  • Capable of processing information in a timely manner
  • Must have and maintain a Valid Drivers License
  • Able to proficiently speak, read, and write in english
  • Basic Computer literacy
  • Previous rap or airline experience
  • Must successfully complete all training requirments and maintain certification throught employment
  • Must clear a FBI fingerprint background check and obtain a custom seal

Physcal Requirments:

  • Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time. 
  • Capabel of repetitively lifting up to 70 pounds in confined spaces and repetitively 
  • Must be physically fit to perform the duties of the job
  • Willing to work outside in all types of weather conditions with exposure to loud noises

Working Hours:

  • Must be able and flexible to work variable shifts, weekdends and holidays
  • Specific shifts to be determined
  • Must be able to work extended hours on short notice during non-routine operations

Compensation:

  • Starting Pay $13.00hr
  • Part Time
  • Bi-Weekly Pay

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