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Airport Operations Assistant Jobs (NOW HIRING)

Ensures compliance with Federal, State, County and Airport policies, procedures, rules, regulations, and ordinances to ensure safe and secure operations * Assist with customer needs. Answer phones ...

Ensures compliance with Federal, State, County and Airport policies, procedures, rules, regulations, and ordinances to ensure safe and secure operations * Assist with customer needs. Answer phones ...

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Airport Operations Assistant information

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How much do airport operations assistant jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for airport operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Airport Operations Assistant, and why are they important?

To thrive as an Airport Operations Assistant, you generally need knowledge of airport procedures, safety regulations, and at least a high school diploma; some employers may require relevant certifications or aviation coursework. Familiarity with airport management systems, radio communication devices, and incident reporting tools is typically expected. Strong organizational skills, attention to detail, and effective communication are essential soft skills in this role. These abilities ensure the smooth, safe, and efficient operation of airport activities in a dynamic environment.

What does an Airport Operations Assistant do?

An Airport Operations Assistant supports the daily activities and functions of airport operations. Their duties often include monitoring airport facilities, assisting with coordinating aircraft arrivals and departures, handling passenger inquiries, and ensuring compliance with safety and security regulations. They work closely with other airport personnel to maintain smooth and efficient airport operations. Attention to detail and strong communication skills are essential for this role.

What are some common challenges faced by Airport Operations Assistants, and how can they be managed effectively?

Airport Operations Assistants often encounter challenges such as coordinating between multiple departments, handling unexpected flight delays, and ensuring compliance with safety regulations. Effective communication and adaptability are key to managing these situations, as the role requires frequent collaboration with airline staff, security teams, and ground services. Staying organized and maintaining a proactive approach helps ensure smooth airport operations, even during peak travel times or emergencies.

What is the difference between Airport Operations Assistant vs Airport Customer Service Agent?

AspectAirport Operations AssistantAirport Customer Service Agent
CredentialsHigh school diploma or equivalent; some roles may require certifications in safety or operationsHigh school diploma; customer service training often preferred
Work EnvironmentBehind-the-scenes airport operations, coordinating logistics and safety proceduresFrontline customer service, assisting passengers at terminals
Employer & Industry UsageAirlines, airports, ground handling companiesAirports, airlines, travel agencies
Common Search & ComparisonYesYes

The Airport Operations Assistant primarily focuses on supporting airport logistics, safety, and operational tasks behind the scenes, while the Airport Customer Service Agent interacts directly with passengers, providing assistance and information. Both roles are essential in airport operations but differ in responsibilities, work environment, and skill requirements.

What cities are hiring for Airport Operations Assistant jobs? Cities with the most Airport Operations Assistant job openings:
What are the most commonly searched types of Airport Operations jobs? The most popular types of Airport Operations jobs are:
What states have the most Airport Operations Assistant jobs? States with the most job openings for Airport Operations Assistant jobs include:
Infographic showing various Airport Operations Assistant job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
Airport Operations Assistant

Airport Operations Assistant

City of San Diego, CA

San Diego, CA • On-site

$59K - $71K/yr

Other

Medical, Retirement

Posted 5 days ago


City Of San Diego (California) rating

8.6

Company rating: 8.6 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

132nd of 668 rated public administrative organizations


Job description

Salary : $59,904.00 - $71,427.20 Annually
Location : City of San Diego, CA
Job Type: Varies by Position
Job Number: SI-T11958-202606
Business Area: 2111 - Airport Management
Opening Date: 06/26/2026
Closing Date: 7/6/2026 11:59 PM Pacific
JOB INFORMATION
Airport Operations Assistant positions maintain airport facilities and equipment; relay airport information to the public; enforce airport rules and regulations; operate radio communications equipment; assist in the administration of a Storm Water Pollution Prevention Program; coordinate resolutions to user concerns; collect fees and generate invoices; conduct airport inspections; coordinate special events; assist in the supervision of airport contractors; respond to airport safety hazards and discrepancies; disseminate Notices to Airmen (NOTAMS); document airport conditions; perform minor maintenance; coordinate responses to airport emergencies; use computer applications including SAP, Microsoft Word, Excel, and Access; and perform other duties as assigned.
NOTES:
  • Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).
  • Airport Operations Assistant positions are required to work five days per week, which may include weekends, most holidays, and after hours call-outs for emergencies.

MINIMUM REQUIREMENTS
You must meet the following requirements on the date you apply, unless otherwise indicated.
EXPERIENCE/EDUCATION/CERTIFICATION: You must meet ONE of the following options:
  1. One year of full-time experience in general aviation airport operations including airport management, airport operational maintenance, air traffic control, or a closely related field.
  2. Possession of a Private or Commercial Pilot's Certificate with an Instrument Rating or Military Aviator Rating.
  3. Associate's Degree in Airport Flight Operations, Aviation Management, or a closely related field.

NOTE:
  • City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.

LICENSE: A valid California Class C Driver License is required at the time of hire.
HIGHLY DESIRABLE:
  • American Association of Airport Executives (AAAE) Certification.
  • Airline Transport Pilot and other aviation related ratings.
  • Proficiency in the use of computer applications including Microsoft Word, Excel, and Access.
  • Aircraft rescue/firefighting experience.
REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION):
  • Proof of degree/transcripts, if utilized to meet the minimum requirements.
  • Proof of a Private or Commercial Pilot's Certificate with an Instrument Rating or Military Aviator Rating, if utilized to meet the minimum requirements.
  • For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements.
Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax: (619) 533-3337; or to the Employment Information Center: City of San Diego Personnel Department, 1200 Third Avenue - Suite 300, San Diego, CA 92101. Include your name and the title of the position for which you are applying.
SCREENING PROCESS
Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.
SUPPLEMENTAL INFORMATION
PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, which may include a polygraph examination and/or background investigation. All of these processes must be successfully completed before employment begins. A positive test for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may be cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.
Rev. 1 - June 26, 2026 (New Recruitment Date)
City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.
Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City's Police Academy, will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS).
Benefits may change due to employer-employee contract negotiations.
or review the
01
I understand that failure to respond to the following questions in the spaces provided may result in the rejection of my application. In addition, I may miss out on employment opportunities. Resumes are NOT reviewed for assessing the minimum requirements, qualifications will be determined from the answers provided to the supplemental questions.
  • Yes
  • No

02
Are you a current or former City of San Diego government/municipal employee?
  • Current city employee
  • Former city employee
  • Current & former city employee
  • None of the above

03
If you have previously worked or are currently working for the City of San Diego, please enter your PERNR.
04
The minimum age for this job is 18, unless you are 17 and a high school graduate. Do you meet the minimum age requirements for this job?
  • Yes
  • No

05
How many years of full-time experience do you have performing general aviation airport operations which includes airport management, airport operational maintenance, air traffic control, or a closely related field?
  • None
  • Less than 1 year
  • 1 year to less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years or more

06
Describe your experience in the following areas: a. Airport management; b. airport operational maintenance; c. air traffic control; d. closely related field. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent on each area and the total length of your experience. If you do not have any experience in a specific area, write "None."
07
Which of the following do you possess? NOTE: Attach proof of certificate, rating, or degree/transcripts to your application.
  • Private Pilot's Certificate with an Instrument Rating or Military Aviator Rating.
  • Commercial Pilot's Certificate with an Instrument Rating or Military Aviator Rating.
  • Associate's Degree in Airport Flight Operations, Aviation Management, or a closely related field.
  • None of the above.

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