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Certified Acceptance Agent Jobs (NOW HIRING)

University of Nebraska-Lincoln

Passport Agent

Lincoln, NE · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to obtain Passport Acceptance Agent Certification within one week of start date. Preferred Qualifications Bachelor's degree in Business Administration or a related field preferred. Passport ...

Austintexas

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About This Position This role will serve as a certified Passport Acceptance Agent, processing official government documents in compliance with U.S. State Department requirements and also supports ...

Austintexas

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About This Position This role will serve as a certified Passport Acceptance Agent, processing official government documents in compliance with U.S. State Department requirements and also supports ...

Austintexas

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About This Position This role will serve as a certified Passport Acceptance Agent, processing official government documents in compliance with U.S. State Department requirements and also supports ...

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All JobsCertified Acceptance Agent Jobs

Certified Acceptance Agent information

What is a certified acceptance agent?

Certified Acceptance Agents (CAAs) are individuals or entities authorized by the IRS to assist individuals who do not qualify for a Social Security Number in obtaining an Individual Taxpayer Identification Number (ITIN). CAAs help applicants complete the ITIN application process by verifying original documents and forwarding completed forms to the IRS. They are trained to ensure that all identification requirements are met, making the process easier and faster for applicants. CAAs can be helpful for nonresident aliens, foreign nationals, and others who need an ITIN for tax purposes in the United States.

What skills and qualifications are needed to thrive as a certified acceptance agent?

To thrive as a Certified Acceptance Agent, you need a thorough understanding of IRS identification requirements, tax documentation processes, and relevant legal guidelines, typically supported by IRS authorization. Familiarity with IRS Form W-7, tax preparation software, and secure document handling systems is essential. Attention to detail, integrity, and strong interpersonal communication help build trust and accurately verify client identities. These skills are crucial to ensure compliance with IRS regulations and to provide reliable service for individuals needing taxpayer identification numbers.

What are common challenges faced by certified acceptance agents when assisting clients with ITIN applications?

Certified Acceptance Agents (CAAs) often encounter challenges such as ensuring clients have all the required original identification documents and supporting paperwork, particularly for applicants from diverse backgrounds. Navigating language barriers and explaining complex IRS requirements in an understandable way can also be demanding. Additionally, CAAs must stay current with IRS policy updates to avoid processing delays or rejections. Strong attention to detail and effective communication with both clients and the IRS are essential to overcome these challenges.

What is the difference between Certified Acceptance Agent vs Tax Preparer?

AspectCertified Acceptance AgentTax Preparer
Required credentialsIRS Certification, background checkNo specific certification required, though credentials vary
Work environmentIRS-authorized, often in tax offices or accounting firmsTax preparation firms, freelance, or self-employed
Employer and industry usageIRS, tax agencies, accounting firmsTax firms, individual clients, accounting industry

Certified Acceptance Agents primarily assist individuals with ITIN applications and are IRS-authorized, while Tax Preparers prepare a variety of tax returns without necessarily having IRS certification. Both roles operate in tax-related environments but serve different functions within the tax industry.

How do you become a certified acceptance agent?

To become a Certified Acceptance Agent (CAA), you must complete IRS-approved training, pass a background check, and apply through the IRS by submitting Form 13551. Once approved, CAAs can verify applicant identities and submit applications for Individual Taxpayer Identification Numbers (ITINs).

What is the difference between a certified acceptance agent and an acceptance agent?

A Certified Acceptance Agent (CAA) is an individual authorized by the IRS to verify identity and review documents for ITIN applications, often requiring additional training and certification. An Acceptance Agent (AA) is also authorized to assist with ITIN applications but may have fewer certification requirements and typically works under the supervision of a CAA or IRS. Both roles involve helping individuals obtain ITINs, but a CAA has a higher level of certification and authority.
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Certified Acceptance Agent jobs near you
Infographic showing various Certified Acceptance Agent job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 90% In-person, and 10% Remote job distribution.

PASSPORT ACCEPTANCE AGENT (P/T)

City of Miami Springs

Miami, FL • On-site

$18/hr

Part-time

Posted 16 days ago

Job description

Description OPEN UNTIL FILLED Under the direction of the City Clerk, the Passport Acceptance Agent P/T provides a high level of customer service, performs a range of administrative tasks related to the acceptance/execution of the passport application for new passports, lost passports, and child/minor passports. Duties and Responsibilities Process passport applications by verifying applicants' documentation meets the requirements provided by the National Passport Office; Screen evidence of U.S. Citizenship documents; Record the identification documentation presented on the application; Review the application to verify all required information has been provided

Assist citizens with the preparation of their passport application forms including, but not limited to, answering customer questions concerning application rules and process. Interact with customers in a courteous and professional manner. Provide a high level of customer service including polite and accurate responses to the passport application process.

Exercise independent judgment and tact when explaining and applying the regulations, policies, and procedures of the passport process. Take and process photograph of applicant; Verify that the photograph is a true likeness of the applicant and meets passport application requirements. Collect the required passport fees.

Administer the Oath to the applicant and witness their signature. Sign your name and affix your office's authorized seal or stamp on the application. Ensure that all documents are handled and stored securely, and that the applicant's personal identifiable information is protected.

Mail passport applications to the appropriate address using traceable mail. Maintain the cleanliness and organization of the passport office areas. Re-certify annually as a Passport Acceptance Agent.

Other duties as assigned Minimum Qualifications Required: High School diploma or equivalent AND at least one year of general office experience, including providing a high level of customer service and working knowledge of accounting/cash-handling procedures OR equivalent education/experience. Per guidelines set by the National Passport Office: Must be at least 18 years old and a U.S. citizen

Ability to successfully complete the required training and testing in order to become certified to accept passport applications. Preferred: Bilingual (English/Spanish) Important Information - Please Read Applicants must provide a valid email address in order to receive notices of required testing and eligibility. Applications/resumes submitted for City employment are a matter of public record governed by Florida law.

No faxed or emailed applications will be accepted. Prior to employment, candidates will be required to pass a criminal background check and drug screening. The City of Miami Springs is an equal opportunity employer and does not discriminate on the basis of gender, race, color, marital status, age, religion, national origin, disability, veteran status, or sexual orientation.

Individuals with disabilities needing reasonable accommodation in the recruitment and/or selection process should make their request to the Human Resources Department. THE CITY OF MIAMI SPRINGS IS AN ALCOHOL/DRUG-FREE WORKPLACE

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