ZipRecruiter

Log In

1

Ground Operations Agent Jobs (NOW HIRING)

Allegiant

Ground Operations Agent - ATW

Appleton, WI · On-site

$18/hr

Summary The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft ...

Forward Air Corporation

Operations Agent

Los Angeles, CA · On-site

$25 - $30/hr

Operations Agent Pay Rate: $25-$30 per hour The Operations Agent manages transportation for a ... Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight.

Forward Air

Operations Agent

Los Angeles, CA

$25 - $30/hr

Operations Agent Pay Rate: $25-$30 per hour The Operations Agent manages transportation for a ... Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight.

wearegat

Airport Operations Agent

El Paso, TX

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer ... Responsible for ground security and assuring Operations follow security procedures * Must be able ...

next page

Showing results 1-20

People also search for

All JobsGround Operations Agent Jobs

Ground Operations Agent information

See salary details

$13

$24

$39

How much do ground operations agent jobs pay per hour?

As of May 31, 2026, the average hourly pay for ground operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ground Operations Agent, and why are they important?

To thrive as a Ground Operations Agent, you need knowledge of airport operations, safety regulations, and basic logistics, typically supported by a high school diploma and relevant on-the-job training. Familiarity with ground service equipment, baggage handling systems, and airline-specific software is often required. Strong teamwork, attention to detail, and effective communication are vital soft skills for efficiently coordinating tasks and ensuring safety. These skills and qualifications are crucial for maintaining smooth airport operations, preventing delays, and upholding safety standards.

What are some common challenges Ground Operations Agents face during irregular operations or flight delays?

Ground Operations Agents often encounter unique challenges during irregular operations, such as flight delays or cancellations. These situations require quick problem-solving skills, effective communication with both passengers and crew, and the ability to adapt to rapidly changing priorities. Agents may need to coordinate with multiple teams, including ramp, baggage, and customer service, to manage logistics and ensure safety. Remaining calm under pressure and delivering clear, timely information to travelers are essential for maintaining smooth operations and customer satisfaction during these disruptions.

What are Ground Operations Agents?

Ground Operations Agents are professionals who manage and coordinate various activities on the ground at airports, ensuring the safe and efficient turnaround of aircraft between flights. Their responsibilities include handling baggage, guiding aircraft to and from gates, coordinating refueling and catering, and communicating with flight and cabin crews. These agents play a vital role in maintaining on-time departures and arrivals, safety compliance, and customer service during ground operations.

What is the difference between Ground Operations Agent vs Baggage Handler?

AspectGround Operations AgentBaggage Handler
CredentialsHigh school diploma, possibly some certificationsHigh school diploma or equivalent
Work EnvironmentAirports, ground support areas, customer service pointsAirports, baggage claim areas, cargo zones
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job FocusCoordinate ground operations, assist passengers, ensure safetyHandle, load, unload baggage and cargo

While both roles operate within airport environments and support airline operations, Ground Operations Agents have broader responsibilities including customer service and ground coordination, whereas Baggage Handlers focus primarily on baggage handling tasks.

More about Ground Operations Agent jobs
What cities are hiring for Ground Operations Agent jobs? Cities with the most Ground Operations Agent job openings:
What states have the most Ground Operations Agent jobs? States with the most job openings for Ground Operations Agent jobs include:
What job categories do people searching Ground Operations Agent jobs look for? The top searched job categories for Ground Operations Agent jobs are:
Ground Operations Agent jobs near you
Infographic showing various Ground Operations Agent job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Temporary. Highlights an 60% Physical, 13% Hybrid, and 27% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.
Ground Operations Agent - IAG

Ground Operations Agent - IAG

Winner Aviation Corporation

Niagara Falls, NY • On-site

$15/hr

Part-time

Posted 2 days ago

Job description

Airline Ground Operations Agent
IAG Airport
Reports To: Station Manager
General Purpose of Job: Ground handlers perform loading and unloading of baggage and freight as well as odd jobs to prepare planes for flight. This is a part time position servicing contracted air carrier on the field including scheduled or charter services. Responsibilities will also include outdoor ground operations, aircraft cleaning, security, operations and commissary duties as required.
Benefits:
  • Contracted Airline Flight Benefits (Pending Open Enrollment)
    • Employee + One Receive Benefits
    • Free Bags
    • Only Pay Taxes on Flights
    • Flexible Hours
    • Competitive Wages

Qualifications:
  • High school diploma or equivalent
  • Must be 18 years or older
  • Ability to read and write English
  • Basic computer skills and knowledge of general office equipment
  • Effective communication skills, both oral and written.
  • Must be able to become qualified to operate all aircraft ground support equipment.
  • Must be physically able to push/pull/lift, unload and maneuver heavy luggage and/or equipment in excess of 70 pounds for extended periods of time.
  • Must be able to work in the airport environment: indoor and outdoor. Extreme outdoor conditions where extreme temperature ranges and conditions may be encountered.
  • Must be willing to work a flexible schedule including nights, weekends and holidays.
  • Must have authorization to work in the U.S. as defined in the Immigration Reform and Control Act of 1986.
  • Must be able to qualify for all TSA security clearance requirements.
  • Must have a valid Driver's License
  • Must be able to pass a pre-employment drug screen

Typical Duties and Responsibilities
Duties include, but are not limited to the following:
  • The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.
  • Ensure FAA, TSA and airport regulations are followed.
  • Enforce safety/security measures and monitors safety sensitive zones.
  • Assist Customers with special needs, i.e., Customers who need assistance in boarding.
  • Load and unload baggage of various weight and dimensions to and from aircraft and applicable airport baggage areas.
  • Marshal aircraft to and from parking on the ramp.
  • Must be well groomed and adhere to dress code policy.
  • Work in extreme outdoor conditions.
  • Ability to push/pull/lift 50 pounds on a continuous basis.
  • Ability to work efficiently under time constraints.
  • Must be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations.
  • Other duties as assigned.
  • Able to attend and complete required online and on the job training.
  • Continually think, and communicate, ideas to improve the operation

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee must be able to carry 50 pound suitcase from the floor to a height sufficient to place them in baggage carts and onto loading equipment, and carry a 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, climbing, balancing, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time in aircraft cargo holds and baggage bins. The employee must have sufficient hearing and vision and ability to safely perform the essential functions of the position.

Apply