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International Operations Agent Jobs (NOW HIRING)

ICAT LOGISTICS INC

Sr. Operations Agent

Forest Park, GA · Hybrid

$72K - $84K/yr

Description The role of Sr. Operations Agent is client facing to provide the highest-level customer ... International experience required * Ocean experience preferred * Knowledge of: FMC, IMCO, ITA, TSA ...

Worldwide Flight Services

$18/hr

Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates ... Las Vegas, NV - Harry Reid International Airport Responsibilities * Monitor inbound and outbound ...

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How much do international operations agent jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for international operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an International Operations Agent, and why are they important?

To thrive as an International Operations Agent, you need strong organizational abilities, attention to detail, and a solid understanding of global logistics and customs regulations, often supported by a degree in business, logistics, or a related field. Familiarity with shipping management systems, international trade software, and relevant certifications such as Certified International Trade Professional (CITP) are highly beneficial. Excellent communication, problem-solving, and cultural awareness are standout soft skills for coordinating across diverse teams and resolving cross-border challenges. These skills are crucial for ensuring efficient, compliant, and smooth international operations in a complex, fast-paced environment.

What are International Operations Agents?

International Operations Agents are professionals responsible for coordinating and managing the logistics, documentation, and communication involved in moving goods and materials across international borders. They ensure compliance with customs regulations, handle shipping documentation, and facilitate communication between shippers, carriers, and clients. Their work is essential for smooth and efficient global trade, minimizing delays and ensuring shipments reach their destinations on time.

How does an International Operations Agent typically collaborate with other departments to ensure smooth cross-border shipments?

International Operations Agents work closely with customs brokers, logistics coordinators, and warehouse teams to manage the end-to-end process of international shipments. They coordinate documentation, track cargo status, and communicate updates or issues promptly to internal stakeholders and clients. Effective collaboration is essential to resolve customs delays, address compliance requirements, and ensure timely delivery, making strong communication and problem-solving skills vital in this role.
What job categories do people searching International Operations Agent jobs look for? The top searched job categories for International Operations Agent jobs are:
Air Import Operations Agent III

Air Import Operations Agent III

AIT Worldwide Logistics, Inc.

Coppell, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

AIT Worldwide Logistics rating

6.4

Company rating: 6.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Introduction
Join us at AIT, where we believe every day presents an opportunity to make a global impact!
We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us!
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Overview
The Air Import Operations Agent III Is responsible for coordinating the day-to-day air import of international freight forwarding shipments into the USA, managing international transportation based on customer requirements.
Responsibilities
  • Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer's request is satisfied.
  • Prepare profitable quotations accurately.
  • Complete shipment process in Cargowise, including data entry, pickup/delivery scheduling, AES entry, airline bookings, routing and operational milestone updates.
  • Coordinate the day-to-day air import of products, including reviewing shipments, orders, and required documentation.
  • Track and communicate all delays, damages, problems, and work to resolve customer issues.
  • Responsible for all aspects of air import international operations, including customer service, shipment data entry, operational coordination, and billing.
  • Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.
  • Coordinate recovery/delivery schedules with various cartage agents and international partners.
  • Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.
  • Ensure all customers' SOP instructions are adhered to and AIT KPIs and guidelines are followed and met.
  • Ensure all shipments are properly billed within company guidelines and timelines.
  • Other duties and responsibilities will be assigned as business demands deem necessary.

Qualifications
  • A team player who works well with others - being respectful to our teammates is a Core Value
  • A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
  • Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
  • Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:
  • High School diploma or GED required.
  • 3-5 years of industry experience in air import operations
  • Previous work experience in ITAR and Dangerous Goods regulations preferred
  • Cargo-wise experience a plus!
  • Proficient in Microsoft Office suite
  • Excellent communication skills both verbal and written
  • Ability to multi-task in a high volume, fast-paced working environment
  • High attention to detail and strong organizing skills
  • Ability to work autonomously and within a team environment

What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.
AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

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