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Operation Agent Jobs in California (NOW HIRING)

Operations Agent

Carson, CA ยท On-site

$28 - $32/hr

As our Operations Agent, you'll support the full life cycle of our freight shipping services - from price quoting to final delivery. This is a safety sensitive position. Pay Range: $28-$32 per hour.

Operations Agent

Carson, CA ยท On-site

$28 - $32/hr

As our Operations Agent, you'll support the full life cycle of our freight shipping services - from price quoting to final delivery. This is a safety sensitive position. Pay Range: $28-$32 per hour.

Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties ...

Agent Operations Manager

San Francisco, CA ยท On-site

$140 - $180/hr

About the role As an Agent Operations Manager, you will own a portfolio of workflows and drive them from manual or partially automated processes toward reliable, scalable automation. You will lead ...

Agent Operations Manager

San Francisco, CA ยท On-site

$145K - $180K/yr

About the role As an Agent Operations Manager, you will own a portfolio of workflows and drive them from manual or partially automated processes toward reliable, scalable automation. You will lead ...

Operations Agent

Sacramento, CA ยท On-site

$18.65/hr

Role Purpose The Operations Agent is responsible for supporting the safe, efficient, and on ... time operation of airport activities. This position coordinates aircraft servicing, monitors ...

Role Purpose The Operations Agent is responsible for supporting the safe, efficient, and on ... time operation of airport activities. This position coordinates aircraft servicing, monitors ...

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Showing results 1-20

Operation Agent information

See California salary details

$13

$24

$39

How much do operation agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for operation agent in California is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.07 per hour, depending on experience, location, and employer.

What is an operation agent?

Operation Agents are professionals responsible for coordinating and managing logistics, processes, or administrative tasks within an organization. Their duties often include monitoring daily operations, communicating with other departments, ensuring compliance with company policies, and solving any issues that may arise. Operation Agents play a crucial role in maintaining the efficiency and effectiveness of business operations by supporting both staff and management. The specific responsibilities may vary depending on the industry, such as transportation, logistics, or customer service.

What are the key skills and qualifications needed to thrive as an operation agent, and why are they important?

To thrive as an Operation Agent, you need strong organizational, multitasking, and problem-solving skills, typically supported by a high school diploma or relevant experience in logistics or operations. Familiarity with logistics management software, inventory systems, and basic office tools is commonly required. Attention to detail, effective communication, and adaptability are vital soft skills for coordinating with teams and handling fast-paced challenges. These skills ensure efficient workflow management, minimize errors, and promote seamless operations.

What are some common challenges operation agents face when coordinating with different departments?

Operation Agents often act as a central point of communication between multiple departments, such as logistics, customer service, and management. One common challenge is managing conflicting priorities and ensuring that information flows smoothly and accurately between teams. Operation Agents must be proactive, detail-oriented, and adaptable to resolve issues quickly and maintain operational efficiency. Building strong relationships and maintaining clear, consistent communication are essential to overcoming these challenges and supporting seamless daily operations.

What is the difference between Operation Agent vs Customer Service Representative?

AspectOperation AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or operationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentWarehouses, logistics centers, or operational facilitiesCall centers, retail stores, or office settings
Employer & Industry UsageLogistics, supply chain, manufacturing
Common Search & ComparisonOperational tasks, logistics, supply chain

Operation Agents focus on managing logistics, coordinating shipments, and ensuring operational efficiency within supply chain environments. Customer Service Representatives primarily handle client inquiries, support, and service in retail or call center settings. While both roles involve communication and problem-solving, Operation Agents are more involved in logistical and operational tasks, whereas Customer Service Representatives focus on customer interactions and support.

Is operation agent a high paying job?

The salary of an operations agent varies depending on the industry, location, experience, and company size. Generally, operations roles offer moderate pay, with higher salaries often associated with specialized skills, certifications, or managerial responsibilities. It is not typically considered a high-paying job compared to executive or technical roles.

What are popular job titles related to Operation Agent jobs in California?

For Operation Agent jobs in California, the most frequently searched job titles are:

What job categories do people searching Operation Agent jobs in California look for?

The top searched job categories for Operation Agent jobs in California are:

Infographic showing various Operation Agent job openings in California as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,742 per year, or $24.4 per hour.

DME Operations Agent (Cantonese or Mandarin Speaking)

Astrana Health, Inc.

Monterey Park, CA โ€ข On-site

$20 - $26/hr

Full-time

Re-posted 22 days ago


Job description

DME Operations Agent (Cantonese or Mandarin Speaking)
Department: DME
Employment Type: Full Time
Location: 568 W. Garvey Ave, Monterey Park, CA 91754
Reporting To: Yuti Yu
Compensation: $20.00 - $26.00 / hour
Description
Job Title: DME Operations Agent*Cantonese or Mandarin Speaking*
Department: Operations - DME
About the Role:
We are currently seeking an Operations Agent to join our growing DME Operations team. The Operations Agent is responsible for drop shipping DME supplies to members via DME software, to ensure order accuracy, coordinating customer support including setting in-person appointments, arranging deliveries, and maintaining compliance documentation for dispensed DME supplies. This position is primarily office-based and administrative in nature, focusing on customer communication, order processing, and data entry to ensure smooth operational workflow.
Reporting to the Director of DME Operations, the Operations Agent will collaborate with DME Operations Supervisors and the DME Operations team. The Operations Agent will be responsible for managing inbound calls, confirming, and processing (Drop shipping) DME supply orders, setting in-person appointments, maintaining documentation accuracy and ensuring compliance standards are met.
What You'll Do
  • Respond to incoming telephone calls and assist members with empathy and professionalism
  • Confirm new orders via telephone, schedule in-person appointments or gather information for shipping
  • Process and track supply orders through DME software (e.g. Brightree)
  • Scan, upload, and maintain digital documentation (e.g. delivery documents, forms, compliance documents, etc.) into DME database
  • Prepare invoices and support accounting functions as needed
  • Update and maintain claims (EOB) log
  • Complete compliance surveys for dispensed supplies
  • Support Director of DME Operations, DME Operations Supervisors, and DME department with clerical and order management tasks (ex. supplies inventory tracking)
  • Maintain a clean and organized workspace
  • Perform other administrative tasks as assigned to balance departmental workload
  • Other duties as assigned

Qualifications
  • High School Diploma or equivalent (associate's degree preferred)
  • Bilingual in Cantonese or Mandarin
  • Experience in administrative, customer service, or operations roles
  • Proficient in Microsoft Outlook, Excel, and other software applications (e.g. Brightree)
  • Ability to type at least 60 wpm
  • Strong attention to detail, time management, and communications skills
  • Highly motivated and able to work with multiple tasks simultaneously
  • Demonstrated empathy and professionalism when interacting with patients, customers, and other team members
  • Ability to follow company policies, compliance standards, and HIPAA guidelines
  • May be required to work overtime to meet departmental objectives/goals

You are great for this role if:
  • Highly organized and detail oriented with an ability to multi-task in a fast-paced setting
  • Prior experience with durable medical equipment (DME) preferred
  • Understanding of Incontinence, Wound Care, Ostomy, and Urology supplies
  • Knowledge of Brightree software
  • Excellent oral, writing, and typing skills
  • Understanding of Health Plan compliance and Federal regulations and standards

Environmental Job Requirements and Working Conditions
  • This position is full-time in office. The office is located at 568 Garvey Ave., Monterey Park, CA 91754.
  • The national target pay range for this role is: $20.00 - $26.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.

Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.comto request an accommodation.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.