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Operation Agent Jobs in California (NOW HIRING)

Ramp Agent - SJC

San Jose, CA · On-site

$20.63/hr

Ground Operations Our Company Promise We are committed to provide our Employees a stable work ... Learn more about becoming a Ramp Agent and check out the FAQs: careers.southwestair.com/southwest ...

Under the direction of the Operations Manager, the Boarding Agent is responsible for the coordination of all agency, husbandry, and administrative functions associated with individual vessel calls ...

Overview BASIC JOB FUNCTIONS Monitor and coordinate all SQ Cargo warehouse/ramp operations and supervise cargo handling agents during assigned shifts. To apply, email your resume to: Lisa_Trujillo ...

BASIC JOB FUNCTIONS Monitor and coordinate all SQ Cargo warehouse/ramp operations and supervise cargo handling agents during assigned shifts. To apply, email your resume to: Lisa_Trujillo ...

Cargo Operations Agent

San Francisco, CA · On-site

$20.25 - $25.75/hr

Overview BASIC JOB FUNCTIONSMonitor and coordinate all SQ Cargo warehouse/ramp operations and supervise cargo handling agents during assigned shifts. To apply, email your resume to: Lisa_Trujillo ...

Own the full lifecycle of agent skills - from problem discovery and prototype validation through operational adoption and transition into generally available, monetizable capabilities. Execution ...

Agent Engineer

San Francisco, CA · On-site

$17.75 - $23.50/hr

Full-time Agent Engineer About Us We're at the forefront of developing cutting-edge AI-powered ... operations. Our team is dedicated to pushing the boundaries of what's possible in artificial ...

The selected candidate for the Operations Agent position will ensure the efficient and timely processing and handling of customer outbound and inbound shipments. Success in this position depends on ...

Showing results 21-40

Operation Agent information

See California salary details

$13

$24

$39

How much do operation agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for operation agent in California is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.07 per hour, depending on experience, location, and employer.

What is an operation agent?

Operation Agents are professionals responsible for coordinating and managing logistics, processes, or administrative tasks within an organization. Their duties often include monitoring daily operations, communicating with other departments, ensuring compliance with company policies, and solving any issues that may arise. Operation Agents play a crucial role in maintaining the efficiency and effectiveness of business operations by supporting both staff and management. The specific responsibilities may vary depending on the industry, such as transportation, logistics, or customer service.

What are the key skills and qualifications needed to thrive as an operation agent, and why are they important?

To thrive as an Operation Agent, you need strong organizational, multitasking, and problem-solving skills, typically supported by a high school diploma or relevant experience in logistics or operations. Familiarity with logistics management software, inventory systems, and basic office tools is commonly required. Attention to detail, effective communication, and adaptability are vital soft skills for coordinating with teams and handling fast-paced challenges. These skills ensure efficient workflow management, minimize errors, and promote seamless operations.

What are some common challenges operation agents face when coordinating with different departments?

Operation Agents often act as a central point of communication between multiple departments, such as logistics, customer service, and management. One common challenge is managing conflicting priorities and ensuring that information flows smoothly and accurately between teams. Operation Agents must be proactive, detail-oriented, and adaptable to resolve issues quickly and maintain operational efficiency. Building strong relationships and maintaining clear, consistent communication are essential to overcoming these challenges and supporting seamless daily operations.

What is the difference between Operation Agent vs Customer Service Representative?

AspectOperation AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or operationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentWarehouses, logistics centers, or operational facilitiesCall centers, retail stores, or office settings
Employer & Industry UsageLogistics, supply chain, manufacturing
Common Search & ComparisonOperational tasks, logistics, supply chain

Operation Agents focus on managing logistics, coordinating shipments, and ensuring operational efficiency within supply chain environments. Customer Service Representatives primarily handle client inquiries, support, and service in retail or call center settings. While both roles involve communication and problem-solving, Operation Agents are more involved in logistical and operational tasks, whereas Customer Service Representatives focus on customer interactions and support.

Is operation agent a high paying job?

The salary of an operations agent varies depending on the industry, location, experience, and company size. Generally, operations roles offer moderate pay, with higher salaries often associated with specialized skills, certifications, or managerial responsibilities. It is not typically considered a high-paying job compared to executive or technical roles.

What are popular job titles related to Operation Agent jobs in California?

For Operation Agent jobs in California, the most frequently searched job titles are:

What job categories do people searching Operation Agent jobs in California look for?

The top searched job categories for Operation Agent jobs in California are:

Infographic showing various Operation Agent job openings in California as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,742 per year, or $24.4 per hour.

Domestic Operations Support Agent I

AIT Worldwide Logistics, Inc.

Torrance, CA • On-site

$22.70 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


AIT Worldwide Logistics rating

6.8

Company rating: 6.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

246th of 366 rated logistics


Job description

Introduction
Join us at AIT, where we believe every day presents an opportunity to make a global impact!
We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us!
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Overview
The Domestic Operations Support Agent I is responsible for reviewing daily reports for AIT stations and Agents. Monitoring trends and address past due issues. Identify solutions for on time performance and Cartage Manual compliance. Assist agent with training and portal usage. Resolve agent escalations between AIT and Agent.
Responsibilities
  • Work on the training and assistance with the agent on the MyAIT for partners portal.
  • Identify root cause for agent escalation issues and implement solutions as needed.
  • Review On Time Reports for AIT Stations, ICs and agents on a daily basis to monitor trends and address past due issues.
  • Review Cartage/Final Mile Snapshot. Monthly quarterly data on ASC quality, market focus, new agent focus on metrics and goal achievement.
  • Responsible for reviewing primary agents' coverage and rates and identify uncovered and high cost areas that requires improvement.
  • Agent POD Scanned QMS Report, maintain goal of 5% for outstanding POD's.
  • The wage range for this position is $22.70-$32.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications
Education Qualifications
  • High School Diploma Required

Experience Qualifications
  • 1+ years Customer Service Experience Required
  • 1+ years Freight Forwarding industry experience Preferred
  • 1+ years Trucking or Cartage related work experience Preferred

Skills and Abilities
  • Strong verbal and written communication skills. (Medium proficiency)
  • Proficient in Microsoft Office suite (Medium proficiency)
  • Excellent customer service and interpersonal skills (Medium proficiency)
  • Have a strong work ethic and professional demeanor. (High proficiency)
  • Ability to work as a team member. (High proficiency)
  • Ability to work in a fast pace, high volume environment. (High proficiency)
  • Strong organizational skills and attention to detail (High proficiency)

Other Skills We Hope to See:
  • Customer Focus (knowing the customer business needs and acting accordingly; proactively addresses customer concerns. Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.)
  • Oral & Written Communication (Shaping & expressing ideas & information in an effective and professional manner. Uses appropriate grammar and choice of words in oral speech. Writes grammatically and uses appropriate business writing style.)
  • Teamwork (Working as a productive member of a cohesive group toward a common goal. Offers support for others ideas and opinions. Expresses disagreement constructively. Provides assistance to others when needed. Shares his/her expertise with others.)
  • Problem Solving (Having the ability to identify problems and issues of varying complexities and find effective solutions, considering multiple sides of an issue. Weighs consequences before making final decision. Not discouraged by ambiguous situations. Adjusts approach to achieve results.)
  • Attention to Detail (Ensures one's own work are complete and accurate; monitors the quality of work, verifies information, checks the accuracy of own and other's work; organizes information and materials for others to understand.)

What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.
AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

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