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Cargo Service Agent Jobs in California (NOW HIRING)

SFO

Cargo Warehouse Agent

San Francisco, CA

$22.51/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Job Summary Cargo Agent organizes warehouse and storage facilities; arranges warehouse handling ...

SFO

Cargo Warehouse Agent

San Francisco, CA · On-site

$22.51/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Job Summary Cargo Agent organizes warehouse and storage facilities; arranges warehouse handling ...

Worldwide Flight Services

$25/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary Airline Passenger Service Agent - Part Time - Bilingual (French or European Languages ...

Sfo

Cargo Warehouse Agent

San Francisco, CA · On-site

$22.51 - $24/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Job Summary Cargo Agent organizes warehouse and storage facilities; arranges warehouse handling ...

Worldwide Flight Services

$16.50 - $20.25/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The work of a Ramp Agent includes the following: loading and unloading of cargo (mail ...

Menzies Aviation

Cargo Office Agent

San Francisco, CA

$23.45/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... One-year college certificate or technical school, six months related cargo agent experience or ...

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All JobsCargo Service Agent JobsCargo Service Agent Jobs in California

Cargo Service Agent information

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$18

$26

How much do cargo service agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for cargo service agent in California is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $21.35 per hour, depending on experience, location, and employer.

What is a cargo service agent?

Cargo service agents are professionals who coordinate the shipment and handling of goods by air, sea, or land. They are responsible for preparing shipping documents, ensuring cargo is properly labeled and loaded, tracking shipments, and communicating with clients, carriers, and customs officials. Cargo service agents play a crucial role in making sure goods are transported safely, efficiently, and in compliance with regulations.

What are the key skills and qualifications needed to thrive as a cargo service agent?

To thrive as a Cargo Service Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with cargo tracking systems, warehouse management software, and safety regulations is typically required. Excellent communication, problem-solving abilities, and customer service orientation help agents manage logistics and resolve issues efficiently. These skills are critical for ensuring accurate cargo handling, timely deliveries, and compliance with industry standards.

What are some common challenges cargo service agents face during peak shipping seasons, and how can they be managed?

During peak shipping seasons, Cargo Service Agents often experience increased cargo volume and tighter delivery deadlines, which can lead to higher stress levels and the need for careful prioritization. Effective time management, strong communication with team members, and adherence to safety protocols are crucial for managing these challenges. Many companies provide additional training and support during busy periods to help agents handle the workload efficiently while maintaining accuracy and compliance with regulations.

What is the difference between Cargo Service Agent vs Baggage Handler?

AspectCargo Service AgentBaggage Handler
CredentialsHigh school diploma, certification in cargo handlingHigh school diploma, safety training
Work EnvironmentAirports, cargo warehouses, logistics centersAirports, baggage claim areas
Employer & IndustryAirlines, cargo carriers, freight companiesAirlines, airport ground services
Job FocusManaging cargo shipments, documentation, and logisticsHandling and transporting passenger baggage

While both roles operate within airport environments, Cargo Service Agents focus on managing cargo logistics and documentation, whereas Baggage Handlers primarily handle passenger luggage. Both roles require safety training and are essential to airport operations, but they differ in their specific responsibilities and work processes.

How do I become a cargo service agent?

To become a cargo service agent, candidates typically need a high school diploma or equivalent and should have good communication and customer service skills. Employers often require training on airline or freight handling procedures, and some positions may require a valid driver's license or background checks. Prior experience in logistics or customer service can be beneficial, and physical stamina is often necessary due to the nature of the work environment.

How much do cargo service agents make in the US?

Cargo service agents in the US typically earn an average hourly wage of around $14 to $20, which translates to approximately $30,000 to $42,000 annually for full-time work. Salaries can vary based on experience, location, and employer, with some positions offering additional benefits such as shift differentials or overtime pay.

What are popular job titles related to Cargo Service Agent jobs in California?

For Cargo Service Agent jobs in California, the most frequently searched job titles are:

What job categories do people searching Cargo Service Agent jobs in California look for?

The top searched job categories for Cargo Service Agent jobs in California are:

What are popular job titles related to Cargo Service Agent jobs in CA?

For Cargo Service Agent jobs in CA, the most frequently searched job titles are:

Cargo Service Agent jobs near you
Infographic showing various Cargo Service Agent job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,310 per year, or $18.4 per hour.

Customer Service Agent (PT)

Jazz Aviation

Santa Clarita, CA • On-site

$15.75 - $21/hr

Other

Re-posted 21 days ago

Job description


The opportunity:

As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada Express.  In the course of a day, you will be responsible for greeting passengers, assisting them with their check in and bag tagging, via our web based computer system, as well as facilitating the boarding and deplaning of all Air Canada passengers in your station.  You may be asked to lift a suitcase or push a wheelchair.  The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority!

Our ​​Customer Service Agent explains why she is passionate about her work:

"Meet Kamaljeet, Customer Service Agent"

Key responsibilities:

  • Using an airline computerized system:
    • Make reservations and assessing fares.
    • Ticketing and complete daily sales reports.
    • Passenger check-in.
    • Check, weigh the baggage, calculate any excess baggage charges and process payment.
  • Make general passenger announcements.
  • Liaise with external and internal customers. i.e. ramp agent, flight crew, dispatch, etc.
  • Provide outstanding customer service answering general inquiries at the airport.
  • Assist passengers requiring special handling.
  • Handle and resolve customer complaints.
  • Departure Gate customer service and boarding as well as providing assistance to passengers to and from aircraft.
  • Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
  • Perform other related duties, as assigned.  

Depending on the base, other duties may include:

  • Cargo processing.
  • Handle missing baggage and damaged baggage claims.
  • Jet-way operation.
  • Conduct radio communications with aircraft and record flight information.  


Required qualifications:

  • High school diploma or equivalent.
  • If hired, must be able to successfully complete the Customer Service Agent Initial training course in accordance with Company Standards.
  • Must obtain and maintain a Restricted Area Identification ID pass (to be obtained upon employment).
  • Minimum one (1) year of customer service experience.
  • Demonstrated judgment and problem-solving ability and effective decision-making skills.
  • Excellent interpersonal, verbal and written communications skills.
  • Ability to work varying shifts, handling of tight deadlines, and prioritization of multiple tasks.
  • English language fluency or working knowledge.


Preferred qualifications:

  • Previous airline experience or post-secondary courses in travel and tourism is an assets.
  • General computer experience including the ability to type and navigate the internet as well as any previous experience using an airline reservation system is an asset.
  • French language fluency or working knowledge is an asset.

Note: Bilingualism is a requirement in some of our stations. We are proud to offer Bilingual Services at many of the airports we serve. Please indicate on your application and resume if you are bilingual in English and French.

Apply