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Online Text Chat Support Jobs in Raleigh, NC (NOW HIRING)

HUMACYTE GLOBAL INC

Sr. IT Support Specialist

Durham, NC · On-site

... phone, chat, and ticket. * Own tickets end to end -- diagnose, resolve, communicate status, and ... Troubleshoot and support Microsoft 365 for end users, including Exchange Online, SharePoint, Teams ...

Varsity Tutors

High School Reading Tutor

Chapel Hill, NC · Remote

$18 - $40/hr

... online High School Reading tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... diverse text selections, scaffolded annotation guides, and discussion-based analysis to support ...

Varsity Tutors

Middle School Reading Tutor

Chapel Hill, NC · Remote

$18 - $40/hr

... looking for online Middle School Reading tutors nationally. As a tutor on the Varsity Tutors ... text selections, annotation strategies, and graphic organizers to support middle school readers ...

Varsity Tutors

High School Reading Tutor

Raleigh, NC · Remote

$18 - $40/hr

... online High School Reading tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... diverse text selections, scaffolded annotation guides, and discussion-based analysis to support ...

Varsity Tutors

High School Reading Tutor

Durham, NC · Remote

$18 - $40/hr

... online High School Reading tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... diverse text selections, scaffolded annotation guides, and discussion-based analysis to support ...

Varsity Tutors

Middle School Reading Tutor

Durham, NC · Remote

$18 - $40/hr

... looking for online Middle School Reading tutors nationally. As a tutor on the Varsity Tutors ... text selections, annotation strategies, and graphic organizers to support middle school readers ...

Varsity Tutors

Middle School Reading Tutor

Raleigh, NC · Remote

$18 - $40/hr

... looking for online Middle School Reading tutors nationally. As a tutor on the Varsity Tutors ... text selections, annotation strategies, and graphic organizers to support middle school readers ...

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Showing results 21-40

All JobsOnline Text Chat Support JobsOnline Text Chat Support Jobs in Raleigh, NC

Online Text Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do online text chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online text chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is the difference between Online Text Chat Support vs Customer Service Representative?

AspectOnline Text Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageTech, e-commerce, telecomRetail, banking, hospitality
Communication ModeText-based chatPhone, in-person, or email

Online Text Chat Support primarily involves assisting customers via live chat in a digital environment, focusing on written communication. Customer Service Representatives may handle various communication channels, including phone and in-person interactions. Both roles require strong communication skills, but Online Text Chat Support specializes in remote, text-based support within online platforms.

What are popular job titles related to Online Text Chat Support jobs in Raleigh, NC?

For Online Text Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Online Text Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Online Text Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Online Text Chat Support jobs?

Cities near Raleigh, NC with the most Online Text Chat Support job openings:

Online Text Chat Support jobs near you
Infographic showing various Online Text Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Customer Services Support Operator

Acara Solutions

Cary, NC

$19.57 - $21.42/hr

Full-time

Re-posted 9 days ago

Job description

Job Title: Customer Services Support Operator
Location: Cary, NC
Employment Type: Contract (12 months)
Industry: Manufacturing
Compensation: $19.57 - $21.42 /hr.
Schedule: 40 hrs/Week. - (1st shifts)
About the Opportunity:
  • We're looking for a highly organized and customer-focused professional to coordinate the end-to-end planning, scheduling, and deployment of field resources in a fast-paced, dynamic environment.
  • In this role, you'll play a key part in delivering exceptional customer experiences by balancing customer commitments, resource utilization, and operational priorities while collaborating with a wide range of global stakeholders.
Why You'll Love Working Here:
  • Supportive, team-driven culture that values collaboration, transparency, and accountability.
  • Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
  • People-first environment that encourages employees to bring their authentic selves to work.
  • Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting:
This role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally.
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With experience across industries worldwide, we partner with clients, listen to their needs, and design talent solutions that deliver the business outcomes they want. We draw on decades of experience to provide contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
APPLY TODAY
What You'll Do:
  • Manage end-to-end planning, scheduling, and deployment of field resources to meet customer commitments.
  • Coordinate customer communications for service events and manage appointment scheduling, including complex customer interactions.
  • Apply prioritization and capacity planning strategies to optimize resource utilization and respond to changing business demands.
  • Collaborate closely with field management and cross-functional teams to coordinate resource deployment and drive successful service delivery.
  • Build strong relationships with global stakeholders across multiple business functions to support operational excellence and continuous improvement.

What You'll Bring:
  • Bachelor's Degree.
  • 2+ years of experience in managing customer communications, scheduling, or service coordination in a fast-paced environment.
What Sets You Apart:
  • Ability to utilize problem solving skills when reprioritizing activities and resources to meet the requirements of a highly dynamic environment.
  • Proficiency in software applications such as Microsoft Outlook, Word, and Excel.
  • Knowledge of SAP.
  • Good communication skills, both verbal and written, are necessary to effectively communicate with customers, internal partners, and diverse audiences.
  • Ability to support complex projects and determine the critical path to improve timely performance is essential.
  • Able to independently perform important areas of standard professional level work that typically requires processing and interpreting more complex, less clearly defined issues.
  • Good organizational and time management skills with exceptional attention to detail.
  • Able to function as a Change Agent and successfully exhibit and promote change management, customer focus, and elevated levels of integrity.
  • Self-starter, self-motivated, high level of initiative, embraces an ownership culture.
  • Customer facing experience.
  • You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
  • LEAN/6 Sigma methodology.
  • Experience or knowledge of client business.
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.