Online Testing Jobs in Virginia (NOW HIRING)

Senior QA Engineer (ServiceNow Testing)
Mclean, Virginia
Final Notes
• Correct Job ID: 1393
• Onsite: Plano, TX or McLean, VA (Monday-Friday)
• Contract through October 21 with expected extension
• One onsite interview (60 minutes)
• Daily shortlisting through July 29
• Interview window: August 3-6
• Supplier debrief: August 7
Work Authorization
• Visa/sponsorship candidates are allowed.
• The job description incorrectly stated "U.S. Citizen or Green Card only."
• Ashley confirmed this was an error and will remove that requirement.
• Sub-vendor submissions (one layer deep) are permitted for sponsorship candidates.
ServiceNow & ATF Requirements
• ATF (Automated Test Framework) is mandatory.
• Candidates must be able to demonstrate hands-on ATF proficiency during screening.
• Previous candidates failed because they couldn't perform basic ServiceNow tasks without searching online (e.g., Googling how to open ATF).
• Suppliers are encouraged to technically screen candidates before submission.
ServiceNow Certifications
• Preferred, not mandatory.
• Strong recent hands-on ServiceNow testing experience can outweigh the lack of certifications.
• Certifications alone are not enough without practical experience.
Submission Process
• Daily shortlisting is in effect.
• Submit qualified candidates as early as possible.
• Candidates available for earlier interviews should have their availability included with the submission.
Hiring Manager's Focus
The manager is looking for candidates who:
• Have recent, hands-on ServiceNow testing experience.
• Can independently navigate and work within ServiceNow.
• Have strong ATF automation skills.
• Are not relying solely on certifications or outdated experience.
Job Description:
• Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions.
• This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.
Responsibilities:
• Develop, document and maintain the test data, data validation, end to end testing flows.
• Design, develop, and maintain automated test scripts using ServiceNow ATF.
• Create test cases based on functional and technical requirements.
• Collaborate with developers, business analysts, and QA teams to validate functionality.
• Analyze test results and report defects in a timely manner.
• Participate in daily stand-ups, sprint planning, and other Agile ceremonies.
• Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules.
• Develop reusable test templates for future automation initiatives.
• Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk and Compliance) modules.
• Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
• Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
• Conduct regression testing using ATF across ServiceNow upgrades/releases.
• Perform cross-browser testing and E2E user journey validation with external apps.
• Test REST/SOAP integrations and external data flows.
Required Qualifications:
• 5 to 8 plus years of QA.
• 3 plus years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
• Strong automation experience (Selenium)
• Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
• Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
• 3 plus years validating platform UI, Service Portal, Workspace UX.
• Strong analytical, debugging, and communication skills.
• 2 plus years' experience with Agile/Scrum methodologies.
• Knowledge of test planning, test case creation, and defect management.
• Proficient in identifying automation opportunities within the ServiceNow ecosystem.
Preferred Qualifications:
• ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
• CI/CD experience (GitHub/Jenkins/Azure DevOps)
• Experience with domain-separated instances.
• Prior experience in large-scale ServiceNow implementation projects.
• Scripting experience with Python, JavaScript, etc.
Must Have Qualifications:
• Hands on testing with Service Now.
• Automation and Service Now Certificates are required.
Preferred:
• Java Script, Python, or Selenium.
• Development experience would also be nice to have.
Note:
• *Please include the following at the top of each candidate resume - Resumes without completed templates and/or vetting questions will not be considered. Responses to vetting questions are to be provided directly from the candidates.
• All candidates must be either a US Citizen or hold a Permanent Resident Card as well as be a direct W-2 employee to our vendors.
• Location: Full-time on-site Monday to Friday in Mclean or Plano- No preference.
• Assignment Type: Contract Only
• Scheduled End: Oct 21,2026 - extension planned.
• Conversion Salary Range (if applicable): N/A
• Schedule: Standard
• Shortlisting Deadline:07/29
Interview Information:
• Rounds: one round
• Duration: 60 minutes
• Interview Type: On-site interview required.
• Interview Placeholders: Targeting on-site interviews on 08/03-08/06
• Interview Debrief: 8/07 at 11- No suppliers.
Supplier Vetting Questions:
• Please complete assessment of must have skills- Automation, Service Now, Testing with Service now, and please assess on candidates preferred skills if applicable.
Work Authorization:
• This requirement is open to sponsored candidates through sub vendors - one layer deep.
• The candidates must be W2 employees of the sub vendor.