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Online Telecom Jobs in Indiana (NOW HIRING)

ViaPath Technologies

Telecom Technician

Plainfield, IN · On-site

Overview ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team. Under the direction of the Field Service Manager but working ...

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Online Telecom information

What are the typical day-to-day responsibilities of someone working in online telecom?

Professionals in Online Telecom are usually responsible for providing remote technical support, configuring telecom systems, and troubleshooting connectivity issues for customers or internal teams. Their day often includes monitoring network performance, responding to service requests, and collaborating with engineers and service providers to resolve more complex problems. Many roles also involve regular documentation, system updates, and proactive maintenance to ensure reliable communication services. If you enjoy a dynamic workday and working closely with both technology and people, this role may be a great fit.

What is an online telecom?

An Online Telecom job involves managing and supporting telecommunications services over the internet, such as VoIP, network infrastructure, and online communication systems. Professionals in this field handle tasks like troubleshooting connectivity issues, optimizing network performance, and ensuring secure data transmission. They may work for telecom providers, IT companies, or enterprises needing remote communication solutions. Skills in networking, cloud computing, and digital communication technologies are often required.

What are the key skills and qualifications needed to thrive in the online telecom position, and why are they important?

To thrive in an Online Telecom role, you need a solid understanding of telecommunications systems, networking protocols, and customer support best practices, often supported by a relevant degree or technical certification. Familiarity with telecom management software, VoIP platforms, and troubleshooting tools like remote diagnostics is highly valuable. Excellent communication, problem-solving abilities, and a collaborative mindset are standout soft skills for this position. These competencies ensure efficient service delivery, high customer satisfaction, and effective teamwork in a dynamic, remote-based environment.

What are the most commonly searched types of Telecom jobs in Indiana? The most popular types of Telecom jobs in Indiana are:
What are popular job titles related to Online Telecom jobs in Indiana? For Online Telecom jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Online Telecom jobs in Indiana look for? The top searched job categories for Online Telecom jobs in Indiana are:
Online Telecom jobs near you
Infographic showing various Online Telecom job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Wireless Retail Sales Associate KOKOMO | E Blvd All In $30

Arch Telecom

Kokomo, IN • On-site

$10 - $30/hr

Other

Medical

This job post has expired today. Applications are no longer accepted.

Job description

We're a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand!
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
  • Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

Approaching service and sales needs with patience, honesty, and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
  • How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!
  • Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
  • How were redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
  • Successfully identify and handoff small business leads.
  • Develop strong peer relationships where we are all accountable for the companys success.
  • Be willing to have a good time while providing first class customer experience

The ideal candidate will bring:
  • A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
  • Effective at balancing customer experience and performance goals.
  • 6 months of customer service and/or sales experience, Retail environment preferred

Whats in it for you?
  • Employee Stock Ownership Program (ESOP)
  • Competitive hourly pay
  • Uncapped commission earnings
  • Automatic raises when reaching attainable milestones
  • Exciting opportunities for career advancement
  • A culture of care & excellence
  • Discounted T-Mobile Wireless Plan
  • Health Benefits for Full Time Employees
  • BONUSES: Monthly sales incentive programs, contests, rewards and more.

What must haves do you need?
  • Be at least 18 years of age
  • High school degree or GED
  • Ability to stand for long periods of time
  • Ability to lift objects weighing up to 25lbs
  • Reliable transportation
  • Full Time (40 hours) or Part Time (20+ hours) availability

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net

Apply