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Online Operations Specialist Jobs (NOW HIRING)

AB Global

Part Time Operations Specialist

Largo, FL · On-site

The Operations Specialist works in collaboration with the Vice President of Operations to provide ... Conduct online research with public and private resources. 3. Input accurate and verified ...

100 - Operations: COGS

Operations Specialist

Raleigh, NC

$17.72 - $26.58/hr

Operations Specialist TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal ...

100 - Operations: COGS

Operations Specialist

Raleigh, NC

$17.72 - $26.58/hr

Operations Specialist TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal ...

AB Global

Part Time Operations Specialist

The Operations Specialist works in collaboration with the Vice President of Operations to provide ... Conduct online research with public and private resources. 3. Input accurate and verified ...

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How much do online operations specialist jobs pay per year?

As of Sep 5, 2026, the average yearly pay for online operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is an online operations specialist?

Online Operations Specialists are professionals responsible for managing and optimizing the digital operations of a company, such as overseeing online platforms, coordinating digital workflows, and ensuring smooth day-to-day online processes. They may handle tasks like monitoring website performance, troubleshooting technical issues, and supporting e-commerce or customer service functions. Their role often includes collaborating with IT, marketing, and customer support teams to improve efficiency and enhance user experience. Strong analytical, communication, and problem-solving skills are essential in this position.

What are the key skills and qualifications needed to thrive as an online operations specialist?

To thrive as an Online Operations Specialist, you need strong analytical abilities, process optimization skills, and a background in business administration or a related field. Familiarity with online platforms, CRM systems, data analytics tools, and workflow management software is commonly required. Excellent communication, problem-solving, and adaptability are essential soft skills for handling dynamic online environments and cross-functional teams. These skills ensure efficient digital operations, quick resolution of issues, and sustained organizational growth in an online setting.

What are the most common challenges faced by online operations specialists when managing digital workflows, and how can they be addressed?

Online Operations Specialists often encounter challenges such as coordinating across remote teams, ensuring the accuracy of real-time data, and quickly resolving technical issues that can disrupt digital workflows. To address these, it's important to maintain clear communication channels, utilize collaborative project management tools, and develop a strong understanding of the platforms or systems being used. Proactively anticipating potential problems and staying organized can help minimize disruptions and maintain smooth operations.
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Online Operations Specialist jobs near you
Infographic showing various Online Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Online Operations Specialist, Diamonds Direct

Signet Jewelers

Charlotte, NC • On-site

Part-time

Posted 3 days ago

New

Signet Jewelers rating

6.9

Company rating: 6.9 out of 10

Based on 301 frontline employees who took The Breakroom Quiz

16th of 30 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Online Operations Specialist plays a key role in managing and supporting the day-to-day operations of a retail brand's e-commerce platform, ensuring a seamless customer experience and efficient workflows. This position manages online order fulfillment, coordinates with teams and vendors on inventory and shipping, and assists with fraud prevention, customer service, and showroom support. It also partners with IT and developers to implement site improvements while upholding brand standards and operational guidelines.

Essential Duties
Monitor and manage online orders from placement to fulfillment, ensuring accuracy and timely delivery.
Coordinate with merchandising, inventory teams, and third-party vendors to resolve shipping or inventory issues.
Monitor product listings across e-commerce platforms, ensuring accurate pricing, descriptions, images, and availability.
Assist with managing inventory levels across digital channels; flag low stock and coordinate restocks.
Collaborate with marketing and merchandising to support promotions, new product launches, and seasonal changes.
Provide customer support by responding to emails, managing phone communications, assigning inquiries to team members, and assisting with operational questions or order investigations.
Work with IT or e-commerce developers to test and implement website or backend improvements.
Ensure compliance with brand standards, customer policies, and privacy/security guidelines.
Support fraud prevention efforts by reviewing and verifying online transactions.
Assist with repairs by coordinating shipments, receiving items, and communicating with customers about delivery scheduling.
Support showrooms by processing online payments, coordinating diamond orders, and managing inventory transfers.
Maintain accurate daily records, including closing and posting batches and updating internal systems.
Any other duties as assigned

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

Pay

Benefits

Hours and flexibility

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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