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Online Customer Service Tech Jobs (NOW HIRING)

DR Horton

Customer Service Tech-East IA

Iowa City, IA · On-site

$45K - $51K/yr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...

ACTION COMMERCIAL SERVICE INC

Service Tech

Albany, NY · On-site

$18 - $35/hr

General Accountabilities · Talk to customers or refer to work orders in order to establish the ... Service Tech Trainee beginning salary $18-$25 · Experienced Tech salary $25-$35 · Overtime ...

ATC Income Tax

Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed ... Record accurate notes in online customer relationship management database * Prepare tax return ...

Comfort Central Inc

Lead Service Tech

Williamsport, MD · On-site

$18 - $28/hr

Are you a skilled HVAC Tech who is a motivated team player and looking for a growing company to ... Since 2006, we have offered our customers exceptional services at the best possible price. As ...

Edgestone Automotive

Automotive Service Tech

Austin, TX · On-site

$28 - $32/hr

We pay our Automotive Service Tech a competitive wage of up to $28-$32 per hour , depending on ... Our team understands that customer service is just as important as our service expertise, so we ...

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Online Customer Service Tech information

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How much do online customer service tech jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for online customer service tech in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

More about Online Customer Service Tech jobs
What cities are hiring for Online Customer Service Tech jobs? Cities with the most Online Customer Service Tech job openings:
What are the most commonly searched types of Customer Service Tech jobs? The most popular types of Customer Service Tech jobs are:
What states have the most Online Customer Service Tech jobs? States with the most job openings for Online Customer Service Tech jobs include:
What job categories do people searching Online Customer Service Tech jobs look for? The top searched job categories for Online Customer Service Tech jobs are:
Online Customer Service Tech jobs near you
Infographic showing various Online Customer Service Tech job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 28% Full Time, and 69% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,069 per year, or $20.2 per hour.

Customer Service Tech - NW Indiana

D.R. Horton

Crown Point, IN

$16.25 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

D.R. Horton rating

7.5

Company rating: 7.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

31st of 78 rated construction

Job description

Customer Service Technician - NW Indiana

D.R. Horton, Inc., the largest homebuilder in the U.S., is currently looking for a Customer Service Technician. The primary goal of this role is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.

Essential duties and responsibilities include the following:

  • Evaluates homeowner repair issues to determine if they are warrantable items
  • Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting
  • Schedules and manages subcontractors to make designated warranty repairs
  • Ensures all repairs are completed within compliance standards
  • Certifies warranty work is completed within contractor obligations
  • Develops and maintains good rapport with subcontractors and homeowners
  • Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Processes charge-back documentation and invoices
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

Ability to work overtime and ability to travel overnight.

Qualifications:

  • High school diploma or general education degree (GED)
  • Three or more years related experience, including carpentry work, drywall, texture repair and painting
  • Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to work independently and be productive without supervision
  • Ability to provide a systematic approach in carrying out assignments
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Proficiency with MS Office and email
  • Ability to lift and/or move up to 50 pounds

Preferred qualifications:

  • Prior customer service experience a plus
  • Experience with minor electrical, plumbing and HVAC repair work preferred

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

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