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Online Customer Service Agent Jobs (NOW HIRING)

Alphabe Insight

Customer Service Agent

Miami, FL · On-site

$34K - $38K/yr

Customer Service Agent At Elevare Branding, we believe that every great customer experience begins with a warm welcome. We are a dynamic branding and marketing company dedicated to delivering ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Scottsdale, Arizona, United States 40,000.00 - 85,000.00 () Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel! Are you passionate about ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Killeen, Texas, United States 40,000.00 - 85,000.00 Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel! Are you passionate about your ...

CWI

Customer Service Agent

Lake Barrington, IL · On-site

$16.65 - $20/hr

Customer Service Agent Camping World is seeking a Customer Service Agent for our growing team. This is a HYBRID schedule - work in office (Island Lake, IL) 2-3 times per week and remote the other ...

Empire Auto Parts

Customer Service Agent

Dallas, TX · On-site

$15.50 - $20.50/hr

We are looking for a Customer Service Agent to answer incoming service calls and online orders. Responsibilities: * Answers inquiries via telephone regarding product availability and pricing

HRmango

Customer Service Agent

Salt Lake City, UT · On-site

$10/hr

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Pleasantly handles and ...

Alphabe Insight

Customer Service Agent

Charlotte, NC · On-site

$33K - $36K/yr

Customer Service Agent GG Media is a dynamic company committed to delivering exceptional customer experiences through professionalism, teamwork, and service excellence. We believe our people are the ...

ARCAN Capital

Customer Service Agent

Perry, GA · On-site

$14 - $18.75/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Alphabe Insight

Customer Service Agent

Columbus, OH · On-site

$33K - $37K/yr

Customer Service Agent At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality ...

Browning

Customer Service Agent

Mountain Green, UT

$15 - $20.25/hr

Description Browning is searching for a Customer Service Agent to join our team and provide top-notch service to our customers over the phone, via email and online chat. This position requires ...

Arcan Capital

Customer Service Agent

Warner Robins, GA · On-site

$14.50 - $19.25/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Arcan Capital

Customer Service Agent

Gulf Shores, AL · On-site

$13.75 - $18.25/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Arcan Capital

Customer Service Agent

Gray, GA · On-site

$14.25 - $19.25/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Arcan Capital

Customer Service Agent

Macon, GA · On-site

$14.75 - $20/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Arcan Capital

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

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All JobsOnline Customer Service Agent Jobs

Online Customer Service Agent information

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How much do online customer service agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What does an online customer service agent do?

An Online Customer Service Agent assists customers through digital channels such as email, live chat, and social media. Their main duties include responding to inquiries, resolving issues, processing orders, and providing information about products or services. They aim to ensure customer satisfaction and may also handle returns, complaints, and technical support. Effective communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an online customer service agent?

To thrive as an Online Customer Service Agent, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is often required. Strong interpersonal skills, patience, and adaptability help agents deliver positive experiences and handle challenging interactions. These competencies are essential for resolving customer issues efficiently and maintaining high satisfaction in digital service environments.

What is the difference between Online Customer Service Agent vs Call Center Representative?

AspectOnline Customer Service AgentCall Center Representative
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar customer service skills, often with call handling training
Work EnvironmentRemote, online platforms, chat/email supportCall centers, inbound/outbound calls, office or remote
Industry UsageRetail, tech, e-commerce, service industriesTelecommunications, insurance, finance, retail
Search/Comparison IntentCustomer support, online service rolesPhone-based customer support roles

Online Customer Service Agents primarily handle customer inquiries via chat or email in a remote setting, focusing on digital communication. Call Center Representatives typically manage customer calls, often in a call center environment, providing support over the phone. Both roles require strong communication skills and customer service experience, but differ mainly in communication channels and work environment.

How do online customer service agents typically handle high volumes of customer inquiries during peak periods?

During peak periods, Online Customer Service Agents often utilize ticketing systems and prioritization tools to efficiently manage a large number of customer inquiries. Agents may work closely with team leads and use templated responses for common issues, while still personalizing replies as needed. Collaboration with other agents and escalation teams helps ensure that urgent or complex cases are resolved promptly. Time management and adaptability are key skills in maintaining service quality under high demand.
More about Online Customer Service Agent jobs
What cities are hiring for Online Customer Service Agent jobs? Cities with the most Online Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
What states have the most Online Customer Service Agent jobs? States with the most job openings for Online Customer Service Agent jobs include:
What job categories do people searching Online Customer Service Agent jobs look for? The top searched job categories for Online Customer Service Agent jobs are:
Online Customer Service Agent jobs near you
Infographic showing various Online Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Agent

Alphabe Insight

Miami, FL • On-site

$34K - $38K/yr

Other

Re-posted 2 days ago

Job description

Customer Service Agent

At Elevare Branding, we believe that every great customer experience begins with a warm welcome. We are a dynamic branding and marketing company dedicated to delivering exceptional service while fostering a professional, collaborative, and growth-oriented workplace. If you enjoy interacting with people, staying organized, and creating positive first impressions, we'd love to have you on our team.

Job Description

Elevare Branding is seeking a dedicated Customer Service Agent to join our growing team in Miami, FL. In this role, you will serve as the primary point of contact for customers, providing professional assistance, resolving inquiries, and ensuring every interaction reflects our commitment to excellence.

This position is ideal for individuals who enjoy communicating with people, solving problems, and delivering outstanding customer experiences in a fast-paced workplace.

Responsibilities

  • Provide professional and friendly customer support.
  • Respond to customer questions with accurate and timely information.
  • Resolve customer concerns while maintaining a positive experience.
  • Build strong relationships through excellent communication.
  • Maintain accurate customer records and documentation.
  • Collaborate with internal departments to ensure customer satisfaction.
  • Assist with service-related administrative tasks.
  • Contribute to maintaining high customer service standards.

Qualifications

  • Strong verbal and written communication skills.
  • Positive attitude with a customer-focused mindset.
  • Excellent interpersonal and problem-solving abilities.
  • Strong organizational and time management skills.
  • Ability to multitask and work efficiently in a dynamic environment.
  • Professional appearance and demeanor.
  • Team-oriented with the ability to work independently.
  • Willingness to learn and grow within the company.

Additional Information

  • Competitive Salary: $34,000 – $38,000 annually.
  • Career growth and advancement opportunities.
  • Comprehensive training and professional development.
  • Supportive and collaborative team environment.
  • Skill development in communication, customer relations, and business operations.
  • Stable, full-time employment.
  • Performance-based recognition and advancement opportunities.
  • Opportunity to work with a growing and innovative organization.

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