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Online Chat Representative Jobs (NOW HIRING)

Barr, Inc.

Associate Inside Sales Rep

Oshkosh, WI · On-site

Respond promptly and professionally to customer inquiries through phone, email, online chat, SMS ... Represent the company in a professional manner at all times. * Demonstrate reliability ...

ProSolar Companies

PR · On-site

$15.50 - $19.25/hr

* Interacts with customers via telephone, email and online chat to provide support and information on products or services * Respond to incoming calls and messages in a timely manner * Identify ...

Pro Solar LLC

Call Center Representative

San Mateo, FL · On-site

$14.75 - $18.50/hr

Job Posting Interacts with customers via telephone, email and online chat to provide support and information on products or services. Respond to incoming calls and messages in a timely manner.

CSI Group

Member Services Representative

Belmar, NJ · On-site

Member Services Representative The Member Services Representative will be responsible for providing ... Respond promptly to member inquiries via phone, email, and online chat. * Assist members with tax ...

Union Park Automotive Group

Automotive BDC

Wilmington, DE · On-site

$14.50 - $19.50/hr

Responsibilities: - Generate leads by managing and responding to customer inquiries received via phone calls, emails, and online chat processes. - Follow up with potential customers to schedule ...

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Online Chat Representative information

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How much do online chat representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for online chat representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by online chat representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an online chat representative?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

What is an online chat representative?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.
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Online Chat Representative jobs near you
Infographic showing various Online Chat Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.

60518 Internet Sales Representative

Stewart Chrysler Jeep Dodge Ram

Hayward, CA • On-site

Other

Re-posted 4 days ago

Job description

BDC Rep | Internet Sales Representative Stewart Chrysler Dodge Jeep Ram is looking for a BDC Rep | Internet Sales Representative to join our dynamic Sales Team. Immediate openings! BDC | Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up on all unsold customers. BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources. What you'll do: Effectively communicate with internet customers and prospective customers according to their preferred method of communication – phone, email, or in person Make outbound calls to book and confirm appointments Manage internet sales leads by continuously checking the online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create lifelong customers Follow up with existing and potential customers to generate leads and close sales What we are looking for: Successful BDC/Internet sales professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background. Previous customer service experience Previous call center and/or internet sales experience a plus Comfortable making outbound sales calls Strong communication skills in order to work most effectively with customers Excellent organizational and account management skills Self-motivated with exemplary follow up skills Apply Now!

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