... in on-line chat context Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting Requirements
... in on-line chat context Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting Requirements
Provider Customer Service Call and Chat Representative
Maryland Heights, MO · On-site
$15.50 - $21/hr
As a Provider Customer Service Call and Chat Representative , you'll play a crucial role in the healthcare industry by serving as the primary point of contact for healthcare providers. Your ...
Provider Customer Service Call and Chat Representative
Maryland Heights, MO · On-site
$15.50 - $21/hr
As a Provider Customer Service Call and Chat Representative , you'll play a crucial role in the healthcare industry by serving as the primary point of contact for healthcare providers. Your ...
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
Order Entry Representative
$19 - $21/hr
Respond to customer inquiries via email, phone, chat, and other online communication channels in a timely and professional manner. * Assist customers with product information, order placement ...
Posted today
Quick apply
Order Entry Representative
$19 - $21/hr
Respond to customer inquiries via email, phone, chat, and other online communication channels in a timely and professional manner. * Assist customers with product information, order placement ...
Posted today
Provider Customer Service Call and Chat Representative
Maryland Heights, MO · Remote
$15.50 - $21/hr
As a Provider Customer Service Call and Chat Representative , you'll play a crucial role in the healthcare industry by serving as the primary point of contact for healthcare providers. Your ...
Provider Customer Service Call and Chat Representative
Maryland Heights, MO · Remote
$15.50 - $21/hr
As a Provider Customer Service Call and Chat Representative , you'll play a crucial role in the healthcare industry by serving as the primary point of contact for healthcare providers. Your ...
Customer Service Representative - Phones and Chat - Richmond, VA
Richmond, VA · On-site
$15.75 - $21.50/hr
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
Customer Service Representative - Phones and Chat - Richmond, VA
Richmond, VA · On-site
$15.75 - $21.50/hr
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
Customer Service Representative - Phones and Chat - St. Louis, MO
Saint Louis, MO · On-site
$15.50 - $21.25/hr
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
Customer Service Representative - Phones and Chat - St. Louis, MO
Saint Louis, MO · On-site
$15.50 - $21.25/hr
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
Customer Service Representative
Hamilton, OH · On-site
$15 - $17/hr
The Customer Service Advocate will be responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and/or online chat.
Quick apply
Customer Service Representative
Hamilton, OH · On-site
$15 - $17/hr
The Customer Service Advocate will be responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and/or online chat.
Customer Service Representative
Sanford, FL · On-site
$14.50 - $19.50/hr
Supervisory Responsibilities: • None Duties/Responsibilities: • The Customer Service Representative ifnteracts with customers via telephone, email, online chat, or in person to provide support ...
Customer Service Representative
Sanford, FL · On-site
$14.50 - $19.50/hr
Supervisory Responsibilities: • None Duties/Responsibilities: • The Customer Service Representative ifnteracts with customers via telephone, email, online chat, or in person to provide support ...
The Customer Service Representative will provide exceptional customer service to ZO Skin Health ... Interact with a wide variety of customers via telephone (inbound and outbound), email, online chat ...
Quick apply
The Customer Service Representative will provide exceptional customer service to ZO Skin Health ... Interact with a wide variety of customers via telephone (inbound and outbound), email, online chat ...
Automotive BDC Representative - Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA · On-site
$60K - $100K/yr
Respond to inbound inquiries from customers via phone, email, and online chat in a prompt and ... BDC Representative! $60,000 - $100,000 a year $60,000 - $100,000 / year is the expected total ...
Automotive BDC Representative - Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA · On-site
$60K - $100K/yr
Respond to inbound inquiries from customers via phone, email, and online chat in a prompt and ... BDC Representative! $60,000 - $100,000 a year $60,000 - $100,000 / year is the expected total ...
Associate Inside Sales Rep
Oshkosh, WI · On-site
Respond promptly and professionally to customer inquiries through phone, email, online chat, SMS ... Represent the company in a professional manner at all times. * Demonstrate reliability ...
Quick apply
Associate Inside Sales Rep
Oshkosh, WI · On-site
Respond promptly and professionally to customer inquiries through phone, email, online chat, SMS ... Represent the company in a professional manner at all times. * Demonstrate reliability ...
PR · On-site
$15.50 - $19.25/hr
* Interacts with customers via telephone, email and online chat to provide support and information on products or services * Respond to incoming calls and messages in a timely manner * Identify ...
PR · On-site
$15.50 - $19.25/hr
* Interacts with customers via telephone, email and online chat to provide support and information on products or services * Respond to incoming calls and messages in a timely manner * Identify ...
Automotive BDC Representative - Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA · On-site
$60K - $100K/yr
Respond to inbound inquiries from customers via phone, email, and online chat in a prompt and ... BDC Representative! $60,000 - $100,000 a year $60,000 - $100,000 / year is the expected total ...
Automotive BDC Representative - Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA · On-site
$60K - $100K/yr
Respond to inbound inquiries from customers via phone, email, and online chat in a prompt and ... BDC Representative! $60,000 - $100,000 a year $60,000 - $100,000 / year is the expected total ...
Automotive BDC Representative for Mercedes-Benz Location: Laguna Niguel, CA Murgado Automotive ... Respond to inbound inquiries from customers via phone, email, and online chat in a prompt and ...
Quick apply
Automotive BDC Representative for Mercedes-Benz Location: Laguna Niguel, CA Murgado Automotive ... Respond to inbound inquiries from customers via phone, email, and online chat in a prompt and ...
Associate Inside Sales Rep
Oshkosh, WI · On-site
Respond promptly and professionally to customer inquiries through phone, email, online chat, SMS ... Represent the company in a professional manner at all times. * Demonstrate reliability ...
Associate Inside Sales Rep
Oshkosh, WI · On-site
Respond promptly and professionally to customer inquiries through phone, email, online chat, SMS ... Represent the company in a professional manner at all times. * Demonstrate reliability ...
Associate Inside Sales Rep
Oshkosh, WI · On-site
Respond promptly and professionally to customer inquiries through phone, email, online chat, SMS ... Represent the company in a professional manner at all times. * Demonstrate reliability ...
Associate Inside Sales Rep
Oshkosh, WI · On-site
Respond promptly and professionally to customer inquiries through phone, email, online chat, SMS ... Represent the company in a professional manner at all times. * Demonstrate reliability ...
Student Experience Representative Employee Classification: Student Experience Rep Campus ... online chat and case management). Position Overview The UNT One Stop provides holistic student ...
Student Experience Representative Employee Classification: Student Experience Rep Campus ... online chat and case management). Position Overview The UNT One Stop provides holistic student ...
Customer Service Representative
Omaha, NE · On-site
$22.92/hr
The Customer Service Representative will provide exceptional customer service to ZO Skin Health ... Interact with a wide variety of customers via telephone (inbound and outbound), email, online chat ...
Customer Service Representative
Omaha, NE · On-site
$22.92/hr
The Customer Service Representative will provide exceptional customer service to ZO Skin Health ... Interact with a wide variety of customers via telephone (inbound and outbound), email, online chat ...
Customer Service Representative
$14 - $16/hr
Requirements - Experience in live customer support by phone and online chat. - Problem solving/critical thinking using various softwares. - Strong verbal and written communication skills. - Strong ...
Quick apply
Customer Service Representative
$14 - $16/hr
Requirements - Experience in live customer support by phone and online chat. - Problem solving/critical thinking using various softwares. - Strong verbal and written communication skills. - Strong ...
Online Chat Representative information
See salary details
$11.54 - $13.59
3% of jobs
$13.59 - $15.65
13% of jobs
$16.45 is the 25th percentile. Wages below this are outliers.
$15.65 - $17.70
23% of jobs
The median wage is $18.42 / hr.
$17.70 - $19.76
32% of jobs
$21.04 is the 75th percentile. Wages above this are outliers.
$19.76 - $21.81
6% of jobs
$21.81 - $23.86
4% of jobs
$23.86 - $25.92
1% of jobs
$25.92 - $27.97
12% of jobs
$27.97 - $30.03
3% of jobs
$30.03 - $32.08
0% of jobs
$32.08 - $34.13
2% of jobs
$11
$21
$34
How much do online chat representative jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for online chat representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.
What is an online chat representative?
Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.
What are the key skills and qualifications needed to thrive as an online chat representative?
To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.
What are some common challenges faced by online chat representatives, and how can they be effectively managed?
Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.
More about Online Chat Representative jobs
What cities are hiring for Online Chat Representative jobs?
Cities with the most Online Chat Representative job openings:
What are the most commonly searched types of Chat Representative jobs?
The most popular types of Chat Representative jobs are:
What states have the most Online Chat Representative jobs?
States with the most job openings for Online Chat Representative jobs include:
What job categories do people searching Online Chat Representative jobs look for?
The top searched job categories for Online Chat Representative jobs are:
$16.25 - $22.25/hr
Full-time
Re-posted 22 days ago
Job description
We’re iPostal1 and we’re in growth mode!
This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Montebello, NY location.
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
*Please note this is an in-office role. Remote work is not available. There will be a two-week, paid training which starts on Day 1.
Responsibilities:
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Manage customer expectations
Actively engage customers in on-line chat context
Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting
Requirements:
Active listening skills
Results oriented
Strong work ethic
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.