$16.50 - $22.50/hr
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
$16.50 - $22.50/hr
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
$22 - $24/hr
Actively engage customers in on-line chat context * Assist customer tickets from the queue with general inquiries, product support, service recommendation, and basic sign-up issues in a diverse ...
$22 - $24/hr
Actively engage customers in on-line chat context * Assist customer tickets from the queue with general inquiries, product support, service recommendation, and basic sign-up issues in a diverse ...
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
Serving as an escalation point, this role supports customers through phone and online chat interactions and may specialize in a specific customer segment. The Representative provides expert, "right ...
Serving as an escalation point, this role supports customers through phone and online chat interactions and may specialize in a specific customer segment. The Representative provides expert, "right ...
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
... on-line chat context Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate ...
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
Palo Alto, CA · On-site
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
Palo Alto, CA · On-site
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
... online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create ...
Member Services Representative The Member Service Representative is responsible for providing ... online chat to addresses inquiries. * Responsible for preparation of new and current member ...
Member Services Representative The Member Service Representative is responsible for providing ... online chat to addresses inquiries. * Responsible for preparation of new and current member ...
$16 - $21.75/hr
Customer Service Representative DEPARTMENT: Home Services Division LOCATION : Madison, WI. On-site ... Respond to online submissions and online chat leads and schedule services * Perform outbound phone ...
$16 - $21.75/hr
Customer Service Representative DEPARTMENT: Home Services Division LOCATION : Madison, WI. On-site ... Respond to online submissions and online chat leads and schedule services * Perform outbound phone ...
POSITION SUMMARY The Member Service Representative is responsible for providing prompt, efficient ... online chat to addresses inquiries. * Responsible for preparation of new and current member ...
POSITION SUMMARY The Member Service Representative is responsible for providing prompt, efficient ... online chat to addresses inquiries. * Responsible for preparation of new and current member ...
Clarkesville, GA · On-site
$21.91/hr
POSITION SUMMARY The Member Service Representative is responsible for providing prompt, efficient ... online chat to addresses inquiries. * Responsible for preparation of new and current member ...
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Clarkesville, GA · On-site
$21.91/hr
POSITION SUMMARY The Member Service Representative is responsible for providing prompt, efficient ... online chat to addresses inquiries. * Responsible for preparation of new and current member ...
Clarkesville, GA · On-site
$21.91/hr
POSITION SUMMARY The Member Service Representative is responsible for providing prompt, efficient ... online chat to addresses inquiries. * Responsible for preparation of new and current member ...
Clarkesville, GA · On-site
$21.91/hr
POSITION SUMMARY The Member Service Representative is responsible for providing prompt, efficient ... online chat to addresses inquiries. * Responsible for preparation of new and current member ...
Klamath Falls, OR · On-site
$19 - $25/hr
Customer Service Representative Location(s) available to internal applicants only: Coquille, Grants ... You will assist our members over the phone and through online chat with financial transactions ...
Klamath Falls, OR · On-site
$19 - $25/hr
Customer Service Representative Location(s) available to internal applicants only: Coquille, Grants ... You will assist our members over the phone and through online chat with financial transactions ...
Customer Service Representative Location(s) available to internal applicants only: Coquille, Grants ... You will assist our members over the phone and through online chat with financial transactions ...
Customer Service Representative Location(s) available to internal applicants only: Coquille, Grants ... You will assist our members over the phone and through online chat with financial transactions ...
Milton Freewater, OR · On-site
$19 - $25/hr
Customer Service Representative Location(s) available to internal applicants only: Coquille, Grants ... You will assist our members over the phone and through online chat with financial transactions ...
Milton Freewater, OR · On-site
$19 - $25/hr
Customer Service Representative Location(s) available to internal applicants only: Coquille, Grants ... You will assist our members over the phone and through online chat with financial transactions ...
Oak Brook, IL · On-site
$18 - $23.25/hr
The customer service representative is primarily responsible for responding to incoming telephone calls and may also be responsible for responding to emails, online chat, and other omnichannel ...
Oak Brook, IL · On-site
$18 - $23.25/hr
The customer service representative is primarily responsible for responding to incoming telephone calls and may also be responsible for responding to emails, online chat, and other omnichannel ...
PR · On-site
$15.50 - $19.25/hr
* Interacts with customers via telephone, email and online chat to provide support and information on products or services * Respond to incoming calls and messages in a timely manner * Identify ...
PR · On-site
$15.50 - $19.25/hr
* Interacts with customers via telephone, email and online chat to provide support and information on products or services * Respond to incoming calls and messages in a timely manner * Identify ...
$5.29 - $10.69
0% of jobs
$12.56 is the 25th percentile. Wages below this are outliers.
$10.69 - $16.08
72% of jobs
$16.96 is the 75th percentile. Wages above this are outliers.
$16.08 - $21.48
18% of jobs
$21.48 - $26.88
0% of jobs
$26.88 - $32.28
0% of jobs
$32.28 - $37.67
0% of jobs
$37.67 - $43.07
0% of jobs
$43.07 - $48.47
0% of jobs
$48.47 - $53.87
2% of jobs
$53.87 - $59.27
4% of jobs
$59.27 - $64.66
4% of jobs
$5
$22
$64
| Aspect | Online Chat Rep | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer customer service experience | High school diploma or equivalent; customer service experience often preferred |
| Work Environment | Remote, online platform-based | In-office or remote, depending on employer |
| Industry Usage | Common in e-commerce, tech, and online services | Widespread across retail, telecom, banking, and more |
| Primary Communication | Text-based chat | Phone, email, in-person, or chat |
Online Chat Reps primarily handle customer inquiries via live online chat, focusing on quick, text-based support. Customer Service Representatives may handle multiple communication channels, including phone and email, and often work in various industries. While both roles require strong communication skills and customer service experience, Online Chat Reps specialize in digital, real-time chat support, making them ideal for online businesses and tech companies.
$16.50 - $22.50/hr
Full-time
Posted 16 days ago
We’re iPostal1 and we’re in growth mode!
This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Denver, Colorado location. There will be a two-week, paid training which starts with the first week in the Denver office and the second week in our Montebello, N.Y. headquarters.
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
Responsibilities:
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Manage customer expectations
Actively engage customers in on-line chat context
Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting
Requirements:
Active listening skills
Results oriented
Strong work ethic
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
