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Customer Experience Associate

Malvern, PA · Remote

$16.25 - $21.50/hr

Customer Experience & Insights Associate (Building Products) Role Overview We are seeking a ... In this dynamic, remote role, you will do much more than answer standard service inquiries-you will ...

Conduent, Inc.

Customer Experience Associate

NC · Remote

$16/hr

Customer Experience Associate $16.00 Hourly Join the Conduent Customer Service Team As a Customer ... Remote 44 Pay Transparency Laws in some locations require disclosure of compensation and/or ...

Thuma

Customer Experience Associate

San Francisco, CA · On-site +1

$3.0K/wk

As a Customer Experience Associate, you'll deliver exceptional 6-star service to our customers ... This role is flexible and can be based in San Francisco or remote. This role is based in the ...

Thuma

Customer Experience Associate

San Francisco, CA · Remote

$3.0K/wk

As a Customer Experience Associate, you'll deliver exceptional 6-star service to our customers ... This role is flexible and can be based in San Francisco or remote. This role is based in the ...

Nourish

Customer Experience Associate

New York, NY · On-site +1

$18 - $24/hr

About the Role As a Customer Experience Associate at Nourish , you'll play a critical role in ... Location: We're open to remote or in-person candidates who are a great fit for the role. Key ...

Prophetic

Customer Experience Associate

Portland, OR · On-site +1

$17.50 - $23.25/hr

... Experience with Intercom, HubSpot, or similar CRM / support platforms • Familiarity with GIS ... Remote, hybrid, or in-office with a great Portland, OR headquarters. * Self-starters who thrive in ...

Ollie

Customer Experience Associate

Salt Lake City, UT · Remote

$17 - $22.50/hr

While we're currently hiring for fully remote positions, we will expect to co-locate this team in ... Deliver a memorable customer experience that helps to build long-term relationships with our pups ...

Ollie

Customer Experience Associate

Nashville, TN · Remote

$17 - $22.50/hr

While we're currently hiring for fully remote positions, we will expect to co-locate this team in ... Deliver a memorable customer experience that helps to build long-term relationships with our pups ...

Ollie

Customer Experience Associate

Nashville, TN · On-site +1

$16 - $21.25/hr

While we're currently hiring for fully remote positions, we will expect to co-locate this team in ... Deliver a memorable customer experience that helps to build long-term relationships with our pups ...

Peec AI

Customer Experience Associate

Manhattan, NY · On-site +1

$60K - $75K/yr

About the role We're looking for a Customer Experience Associate to help ensure every Peec AI customer has an exceptional experience using our platform. You'll be the first point of contact for users ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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How much do remote customer experience associate jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote customer experience associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a Remote Customer Experience Associate?

A Remote Customer Experience Associate is a professional who works from a remote location to assist customers with inquiries, resolve issues, and ensure a positive experience with a company's products or services. They typically communicate with customers via phone, email, chat, or social media, focusing on providing timely and effective support. Their role is crucial in maintaining customer satisfaction and loyalty, often acting as the main point of contact between the company and its clients. Remote Customer Experience Associates are expected to be empathetic, problem-solvers, and excellent communicators.

How does a Remote Customer Experience Associate typically collaborate with other departments while working from home?

Remote Customer Experience Associates often use digital communication tools such as chat platforms, email, and video calls to collaborate with teams like sales, technical support, and product development. This collaboration is essential for resolving complex customer issues, sharing feedback, and staying updated on new products or services. Regular virtual meetings and clear documentation help ensure everyone is aligned and customers receive consistent, high-quality support.

What are the key skills and qualifications needed to thrive as a Remote Customer Experience Associate, and why are they important?

To thrive as a Remote Customer Experience Associate, you need strong communication skills, problem-solving abilities, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is typically required. Outstanding empathy, patience, and adaptability help individuals stand out when addressing diverse customer issues remotely. These skills and qualities are crucial for delivering efficient, high-quality support that fosters customer satisfaction and loyalty in a virtual environment.
More about Remote Customer Experience Associate jobs
What cities are hiring for Remote Customer Experience Associate jobs? Cities with the most Remote Customer Experience Associate job openings:
What are the most commonly searched types of Remote Customer Experience jobs? The most popular types of Remote Customer Experience jobs are:
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Remote Customer Experience Associate jobs near you
Infographic showing various Remote Customer Experience Associate job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 50% Full Time, 25% Part Time, and 21% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Experience Associate (Remote)

Age Bold

Los Angeles, CA • Remote

$20 - $22/hr

Other

Posted 24 days ago

Job description

Bold is looking for a motivated Customer Experience Associate to conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates. 

To help us achieve our mission, we are looking to hire a Customer Experience Associate who is a great communicator, is critical thinking, and envisions a world where every aging adult has access to personalized, easy-to-follow online workouts. This is a full time remote role and will report to our Manager of Member Experience.
As a key member of our Member Experience Team, here's what you'll do:

Key Outcomes: 

  • Actively conduct outreach via phone, text, and email daily
  • Successfully complete >100 outbound calls a day
  • Enroll 25% or more of all connected leads
  • 25% or more of of all connected members take a class within 1 week of an engagement outreach
  • Maintain 92% or higher customer satisfaction score  

The most important skills for the role are*:

  • 1-3 years of experience as an inside sales representative, call center customer service representative, or health coach
  • Effective communication: Empathetic and active listener for our future and existing members. You showcase the ability to effectively communicate value proposition of Bold's technology product and program 
  • Customer Service Tools: Experience working in CRMs and Customer Services tools (we use Insightly CRM and HubSpot)
  • Organization & Attention to Detail: Ability to prioritize and handle a high volume of work while maintaining quality interactions
  • Critical Thinker: Demonstrated ability to quickly and proficiently understand and absorb new information. Able to "connect the dots" so previous experiences can be applied in new contexts

In addition to the above, it would be great if you also had: 

  • Experience in a role that had direct daily interactions with older adults (e.g. in a senior living community, fitness instructor, patient advocate/coordinator, or a member facing role within a digital health startup) 

*We know people from historically underrepresented communities are less likely to apply if they don't meet all of the above criteria. Please apply anyway! We want people who are fast learners, eager to take on new challenges and will help us build a best in class company that will change what it means to age. 

Interested? Great! Here's what you should know:

At Bold we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life - including, but not limited to, race, gender identity, sexual orientation and disability status. If you're motivated by our mission and eager to contribute to our team and culture, we'd love to hear from you.

Compensation: 

We're committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $20.00-$22.00/hour in addition to an annual bonus. The exact salary will depend on the relevant and transferable experience you bring to the role.

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