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Online Call Reviewer Jobs (NOW HIRING)

Great Clips, Inc

Hair Stylist Azle, Texas

Azle, TX · On-site

$20 - $28/hr

Apply online, call or stop by and take charge of your career now! 913 Boyd Rd, Azle Why you'll love ... Submit your application online, and a salon owner of your local Great Clips salon will review it ...

MIRA HOME

Director of Call Center Operations

Orem, UT · On-site

$110 - $125/hr

As the Director of Call Center Operations, you will own the systems, people‑readiness, and ... Manage our online brand and reputation (BBB, Google Reviews, Yelp, Facebook, and more) * Ensure our ...

Vanderbilt Mortgage And Finance

Call Center Agent

Maryville, TN · On-site

$13 - $17.25/hr

... online VMF account, etc. * Inputs research requests, completes document and email requests from ... Ensures compliance with all company, state, federal and CFPB guidelines through regular review and ...

HyVee

Aisles Online Manager

Winona, MN · On-site

... service to customers who call. * Ensures smooth operation of order fulfillment process ... Instructing, assigning, reviewing, and planning the work of others. * Maintaining standards ...

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Online Call Reviewer information

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$10

$29

$48

How much do online call reviewer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online call reviewer in the United States is $29.88, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $36.54 per hour, depending on experience, location, and employer.

What is an online call reviewer?

An Online Call Reviewer evaluates recorded phone calls for quality, accuracy, and compliance with company guidelines. They listen to conversations between customers and representatives, assessing factors like professionalism, adherence to scripts, and issue resolution. Their feedback helps improve customer service, agent performance, and overall communication strategies. This role is often remote and requires attention to detail, good analytical skills, and familiarity with evaluation criteria.

What does an online call reviewer do?

As an Online Call Reviewer, your day-to-day responsibilities typically involve listening to recorded customer calls, assessing them for adherence to company policies, quality standards, and compliance requirements. You’ll document your findings, provide constructive feedback to agents, and sometimes collaborate with supervisors or team leads to address recurring issues or identify training needs. Additionally, you may be required to generate reports on call quality trends and participate in calibration sessions to ensure consistent evaluation standards across the quality assurance team. This role is well-suited to individuals who are detail-oriented and enjoy working independently in a structured, results-driven environment.

What skills and qualifications are needed to thrive as an online call reviewer?

To thrive as an Online Call Reviewer, you need strong analytical listening skills, attention to detail, and a thorough understanding of quality assurance principles, often supported by prior experience in customer service or call centers. Familiarity with call recording and review software, CRM systems, and sometimes industry-specific compliance certifications are commonly required. Excellent communication, objectivity, and time-management skills will make you stand out in this role. These abilities are essential for consistently delivering accurate call evaluations that help improve service quality and ensure compliance with company standards.

More about Online Call Reviewer jobs
What cities are hiring for Online Call Reviewer jobs? Cities with the most Online Call Reviewer job openings:
What are the most commonly searched types of Call Reviewer jobs? The most popular types of Call Reviewer jobs are:
What states have the most Online Call Reviewer jobs? States with the most job openings for Online Call Reviewer jobs include:
What job categories do people searching Online Call Reviewer jobs look for? The top searched job categories for Online Call Reviewer jobs are:
Online Call Reviewer jobs near you
Infographic showing various Online Call Reviewer job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,159 per year, or $29.9 per hour.

Call Center Representative

Guadalupe Credit Union

Santa Fe, NM • On-site

$21.83/hr

Full-time

Posted 14 days ago

Job description

We're Hiring: Call Center RepresentativeLocation: On-site in Santa Fe, NMSchedule: Mon–Fri, 8:30 AM–5:30 PMStatus: Full-Time (40 hours/week)Starting Pay: $21.83/hourGuadalupe Credit Union is looking for a Call Center Representative to join our team! In this role, you'll support our members over the phone and through digital channels by accurately handling financial transactions, answering questions, and connecting them with the best financial tools and advice to help them thrive.GCU offers a comprehensive benefits package to support your overall well-being.Key Responsibilities:Answer incoming calls promptly and professionally, assisting members with account inquiries and transactions.Process financial transactions accurately, including payments, transfers, and account maintenance requests.Educate members on products, services, and digital banking options to meet their financial needs.Handle multiple phone lines and manage call flow efficiently while maintaining member confidentiality.Research and resolve member issues by collaborating with other departments.Preferred Experience:Previous customer service experience in a call center or financial institution, experience with multi-line phone systems, and familiarity with basic financial products and online/mobile banking.Physical Requirements:This position involves extended periods of sitting and computer work, regular verbal communication and active listening with members by phone and electronically, and occasional walking, standing, bending, and lifting items up to 15 pounds.Additional Info:After your application is reviewed, you may receive an email invitation to complete a short skills assessment. A computer is required to complete the assessment. If you don't have access to one, please contact us at (505) 216-0456 or (505) 216-0479 to schedule a time at one of our branches.Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free workplace (background checks and drug screening conducted).Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free workplace (background checks and drug screening conducted).