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Online Analyst Jobs (NOW HIRING)

Online Hate and Extremism Analyst REPORTS TO: Senior Director, Center for Technology and Society SUPERVISION EXERCISED: None LOCATION: Anywhere ADL has an office; NYC preferred Grade/Class: Grade F ...

Online Hate and Extremism Analyst REPORTS TO: Senior Director, Center for Technology and Society SUPERVISION EXERCISED: None LOCATION: Anywhere ADL has an office; NYC preferred Grade/Class: Grade F ...

Sr Analyst, Online Merch - Dropship

Atlanta, GA · On-site

$83K - $110K/yr

The Sr Analyst, Online Merch - Dropship will be responsible for driving the execution of and supporting operations for new, innovative, and strategic online selling concepts, site features, and ...

Sr. Data Analyst, Online Investigations

House, NM · On-site

$77K - $97K/yr

The Senior Data Analyst will be responsible for ad-hoc data request support, and developing and ... the Online Contact Centers), Customer Care, Merchandising, Supply Chain, PRO, Services, Legal ...

Maintain online analytical instrumentation through preventative and corrective maintenance. * Perform the routine checks and maintenance required to ensure equipment functionality and reliability.

Manage the monthly online chat transcript and metrics analysis * Define and build an online chat service program * Manage chat script maintenance and compliance * Socialize chat program insights and ...

Maintain online analytical instrumentation through preventative and corrective maintenance. * Perform the routine checks and maintenance required to ensure equipment functionality and reliability.

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How much do online analyst jobs pay per year?

As of Jul 8, 2026, the average yearly pay for online analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What does an Online Analyst do?

An Online Analyst collects, processes, and analyzes data from online sources to help organizations make informed business decisions. They monitor website performance, user behavior, digital marketing campaigns, and social media trends to identify opportunities for improvement. Online Analysts use various tools to generate reports and provide actionable insights that support business objectives, such as increasing traffic, improving user engagement, or optimizing conversion rates.

What are the key skills and qualifications needed to thrive as an Online Analyst, and why are they important?

To thrive as an Online Analyst, you need strong analytical thinking, data interpretation skills, and a background in statistics or business, often supported by a relevant degree. Familiarity with analytical tools such as Google Analytics, Excel, SQL, and data visualization platforms like Tableau is typically required. Attention to detail, critical thinking, and effective communication help you translate complex data into actionable insights for stakeholders. These skills are important because they enable informed decision-making and drive online strategy based on accurate analysis.

What are some common challenges faced by Online Analysts, and how can they be addressed?

Online Analysts often encounter challenges such as interpreting large volumes of complex data, adapting to rapidly changing digital trends, and communicating insights to non-technical stakeholders. To address these, it's important to stay up-to-date with the latest analytics tools, develop strong data visualization skills, and foster clear communication with cross-functional teams. Proactively seeking feedback and continuously improving technical expertise can also help Online Analysts thrive in dynamic digital environments.

What is the difference between Online Analyst vs Data Analyst?

AspectOnline AnalystData Analyst
Required CredentialsTypically a bachelor's degree in marketing, business, or related fields; familiarity with analytics toolsBachelor's degree in statistics, mathematics, or related fields; proficiency in data analysis software
Work EnvironmentDigital marketing agencies, e-commerce companies, online platformsCorporate offices, consulting firms, various industries
Employer & Industry UsageUsed mainly in online marketing, digital advertising, e-commerceUsed across multiple industries including finance, healthcare, retail

Online Analysts focus on analyzing online marketing campaigns, website performance, and digital user behavior, often using marketing-specific tools. Data Analysts have a broader scope, working with large datasets to uncover insights across various business functions. While both roles require analytical skills and familiarity with data tools, Online Analysts specialize in digital and online metrics, whereas Data Analysts work with diverse data sources across industries.

More about Online Analyst jobs
What cities are hiring for Online Analyst jobs? Cities with the most Online Analyst job openings:
What are the most commonly searched types of Analyst jobs? The most popular types of Analyst jobs are:
What states have the most Online Analyst jobs? States with the most job openings for Online Analyst jobs include:
Infographic showing various Online Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.
Online Reputation Analyst

Online Reputation Analyst

America First Credit Union

Ogden, UT • Remote

Full-time

Posted 5 days ago


America First Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

60th of 146 rated financial services


Job description

In today’s digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position uses data, member feedback, review trends, and digital listening tools to identify risks, uncover opportunities, and provide actionable insights that support member satisfaction, brand trust, loan growth, and overall business performance. This position will be responsible for coordinating those efforts across multiple departments such as Member Experience and Complaint Management.


Monitoring and Analyzing Online Presence
The Online Reputation Analyst monitors select digital channels for mentions of the credit union, including but not limited to review platforms, app stores, and other public-facing sources. Rather than simply tracking mentions, this role evaluates sentiment, identifies recurring themes, measures reputation trends, and flags emerging issues that may affect member trust or business outcomes.


Review Response Support and Insight Development
The analyst supports timely and professional review engagement by evaluating review content, identifying response priorities, and helping ensure member feedback is routed appropriately. This role also analyzes positive and negative review patterns to determine what members value most, where service gaps may exist, and which locations, channels, or experiences may require additional attention.


Coordinating Social, Complaint Management, and Branch Issues
The analyst identifies potential issues raised through reviews and online conversations, assesses their severity, and coordinates with the appropriate teams, including complaint management, social media, branches, ATM services, and other operational groups. By maintaining clear documentation and communication, the analyst helps ensure concerns are addressed quickly while also capturing recurring issues that may indicate broader operational or member-experience trends.


Reporting, Dashboards, and Performance Measurement
The analyst develops and maintains reports, dashboards, and summaries that communicate online reputation performance to marketing and leadership teams. Key areas of analysis may include review volume, average ratings, sentiment trends, response performance, location-level trends, issue categories, competitor benchmarks, and the relationship between reputation indicators and business metrics such as membership growth, applications, or product engagement.


Developing Data-Informed Reputation Strategies
To strengthen the credit union’s online reputation, the analyst recommends strategies based on data and observed member feedback. These recommendations may support content planning, local branch reputation priorities, SEO and review visibility, public relations alignment, member-experience improvements, and proactive reputation risk management.


Crisis and Issue Analysis
In the event of a public relations concern or reputation risk, the analyst supports response efforts by monitoring online activity, tracking sentiment changes, identifying affected platforms, and providing timely reporting to public relations and leadership.


REQUIRED QUALIFICATIONS:

• Bachelor’s degree in marketing, communications, business analytics, public relations, data analytics, or equivalent career experience.
• Four years of experience in marketing, social media, public relations, reputation management, member experience, business analysis, or a related field.
• Experience analyzing review data, social media metrics, sentiment, customer feedback, or digital performance indicators.
• Ability to create clear reports, dashboards, summaries, and recommendations for cross-functional stakeholders.

PREFERRED QUALIFICATIONS:


• Familiarity with online review platforms, social listening tools, Google Business Profiles, social media platforms, or reputation management software preferred.


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