Online Reputation Analyst
Ogden, UT · Remote
In today's digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position ...
Ogden, UT · Remote
In today's digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position ...
Ogden, UT · Remote
In today's digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position ...
Ogden, UT · On-site
Overview In today's digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This ...
Ogden, UT · On-site
Overview In today's digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This ...
$65K - $75K/yr
Online Hate and Extremism Analyst REPORTS TO: Senior Director, Center for Technology and Society SUPERVISION EXERCISED: None LOCATION: Anywhere ADL has an office; NYC preferred Grade/Class: Grade F ...
$65K - $75K/yr
Online Hate and Extremism Analyst REPORTS TO: Senior Director, Center for Technology and Society SUPERVISION EXERCISED: None LOCATION: Anywhere ADL has an office; NYC preferred Grade/Class: Grade F ...
Manhattan, NY · On-site
$65K - $75K/yr
Online Hate and Extremism Analyst REPORTS TO: Senior Director, Center for Technology and Society SUPERVISION EXERCISED: None LOCATION: Anywhere ADL has an office; NYC preferred Grade/Class: Grade F ...
Manhattan, NY · On-site
$65K - $75K/yr
Online Hate and Extremism Analyst REPORTS TO: Senior Director, Center for Technology and Society SUPERVISION EXERCISED: None LOCATION: Anywhere ADL has an office; NYC preferred Grade/Class: Grade F ...
Atlanta, GA · On-site
$83K - $110K/yr
The Sr Analyst, Online Merch - Dropship will be responsible for driving the execution of and supporting operations for new, innovative, and strategic online selling concepts, site features, and ...
Atlanta, GA · On-site
$83K - $110K/yr
The Sr Analyst, Online Merch - Dropship will be responsible for driving the execution of and supporting operations for new, innovative, and strategic online selling concepts, site features, and ...
As the manager of our Conversion Optimization team within Retail Online Analytics, you will lead a talented group of data scientists who explore and shape how millions of customers discover, explore ...
As the manager of our Conversion Optimization team within Retail Online Analytics, you will lead a talented group of data scientists who explore and shape how millions of customers discover, explore ...
Atlanta, GA · On-site
$83K - $110K/yr
The Senior Analyst, Online Experience Optimization operates at the unique intersection of Merchandising, Product, and eCommerce to drive the future of the Homedepot.com customer journey. Serving as ...
Atlanta, GA · On-site
$83K - $110K/yr
The Senior Analyst, Online Experience Optimization operates at the unique intersection of Merchandising, Product, and eCommerce to drive the future of the Homedepot.com customer journey. Serving as ...
Tallahassee, FL · On-site
... developing Online Analytical Processing (OLAP) cubes using SQl Server Analysis Services. 3. Five years of experience developing SQL Server Integration Services packages performing Extraction ...
Tallahassee, FL · On-site
... developing Online Analytical Processing (OLAP) cubes using SQl Server Analysis Services. 3. Five years of experience developing SQL Server Integration Services packages performing Extraction ...
This portfolio includes Octane analysis systems, distillation, vapor pressure, cetane, and other related on-line fuels-characterization Process technologies. This is not a pre-sales or applications ...
This portfolio includes Octane analysis systems, distillation, vapor pressure, cetane, and other related on-line fuels-characterization Process technologies. This is not a pre-sales or applications ...
This portfolio includes Octane analysis systems, distillation, vapor pressure, cetane, and other related on-line fuels-characterization Process technologies. This is not a pre-sales or applications ...
Quick apply
This portfolio includes Octane analysis systems, distillation, vapor pressure, cetane, and other related on-line fuels-characterization Process technologies. This is not a pre-sales or applications ...
Support online analyzers including gas chromatographs, emissions monitoring systems, gas detection systems, oxygen analyzers, water quality analyzers, and related technologies. * Maintain sample ...
Support online analyzers including gas chromatographs, emissions monitoring systems, gas detection systems, oxygen analyzers, water quality analyzers, and related technologies. * Maintain sample ...
As the manager of our Conversion Optimization team within Retail Online Analytics, you will lead a talented group of data scientists who explore and shape how millions of customers discover, explore ...
As the manager of our Conversion Optimization team within Retail Online Analytics, you will lead a talented group of data scientists who explore and shape how millions of customers discover, explore ...
House, NM · On-site
$77K - $97K/yr
The Senior Data Analyst will be responsible for ad-hoc data request support, and developing and ... the Online Contact Centers), Customer Care, Merchandising, Supply Chain, PRO, Services, Legal ...
House, NM · On-site
$77K - $97K/yr
The Senior Data Analyst will be responsible for ad-hoc data request support, and developing and ... the Online Contact Centers), Customer Care, Merchandising, Supply Chain, PRO, Services, Legal ...
The Sr. Analyst, Merchandise Planning - Online will be responsible for understanding and analyzing the key drivers of performance related to online merchandising. This role works with Merchandise ...
The Sr. Analyst, Merchandise Planning - Online will be responsible for understanding and analyzing the key drivers of performance related to online merchandising. This role works with Merchandise ...
The Sr. Analyst, Merchandise Planning - Online will be responsible for understanding and analyzing the key drivers of performance related to online merchandising. This role works with Merchandise ...
The Sr. Analyst, Merchandise Planning - Online will be responsible for understanding and analyzing the key drivers of performance related to online merchandising. This role works with Merchandise ...
Texas City, TX · On-site
Maintain online analytical instrumentation through preventative and corrective maintenance. * Perform the routine checks and maintenance required to ensure equipment functionality and reliability.
Texas City, TX · On-site
Maintain online analytical instrumentation through preventative and corrective maintenance. * Perform the routine checks and maintenance required to ensure equipment functionality and reliability.
$85K - $120K/yr
Manage the monthly online chat transcript and metrics analysis * Define and build an online chat service program * Manage chat script maintenance and compliance * Socialize chat program insights and ...
$85K - $120K/yr
Manage the monthly online chat transcript and metrics analysis * Define and build an online chat service program * Manage chat script maintenance and compliance * Socialize chat program insights and ...
Texas City, TX · On-site
Maintain online analytical instrumentation through preventative and corrective maintenance. * Perform the routine checks and maintenance required to ensure equipment functionality and reliability.
Texas City, TX · On-site
Maintain online analytical instrumentation through preventative and corrective maintenance. * Perform the routine checks and maintenance required to ensure equipment functionality and reliability.
Weehawken, NJ · On-site
$60K - $75K/yr
The Online Experience Analyst supports the delivery and optimization of a seamless digital customer experience through a combination of analysis, program execution, and testing support. Partnering ...
Weehawken, NJ · On-site
$60K - $75K/yr
The Online Experience Analyst supports the delivery and optimization of a seamless digital customer experience through a combination of analysis, program execution, and testing support. Partnering ...
$65K - $75K/yr
Online Hate and Extremism Analyst REPORTS TO: Senior Director, Center for Technology and Society SUPERVISION EXERCISED: None LOCATION: Anywhere ADL has an office; NYC preferred Grade/Class: Grade F ...
$65K - $75K/yr
Online Hate and Extremism Analyst REPORTS TO: Senior Director, Center for Technology and Society SUPERVISION EXERCISED: None LOCATION: Anywhere ADL has an office; NYC preferred Grade/Class: Grade F ...
$31K - $40K
11% of jobs
$40K - $49K
9% of jobs
$52.1K is the 25th percentile. Wages below this are outliers.
$49K - $58K
15% of jobs
$58K - $67K
15% of jobs
The median wage is $67.3K / yr.
$67K - $76K
18% of jobs
$82.5K is the 75th percentile. Wages above this are outliers.
$76K - $85K
11% of jobs
$85K - $94K
7% of jobs
$94K - $103K
5% of jobs
$103K - $112K
4% of jobs
$112K - $121K
2% of jobs
$121K - $130K
3% of jobs
$31K
$73.3K
$130K
| Aspect | Online Analyst | Data Analyst |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in marketing, business, or related fields; familiarity with analytics tools | Bachelor's degree in statistics, mathematics, or related fields; proficiency in data analysis software |
| Work Environment | Digital marketing agencies, e-commerce companies, online platforms | Corporate offices, consulting firms, various industries |
| Employer & Industry Usage | Used mainly in online marketing, digital advertising, e-commerce | Used across multiple industries including finance, healthcare, retail |
Online Analysts focus on analyzing online marketing campaigns, website performance, and digital user behavior, often using marketing-specific tools. Data Analysts have a broader scope, working with large datasets to uncover insights across various business functions. While both roles require analytical skills and familiarity with data tools, Online Analysts specialize in digital and online metrics, whereas Data Analysts work with diverse data sources across industries.

8.1
Based on 51 frontline employees who took The Breakroom Quiz
60th of 146 rated financial services
In today’s digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position uses data, member feedback, review trends, and digital listening tools to identify risks, uncover opportunities, and provide actionable insights that support member satisfaction, brand trust, loan growth, and overall business performance. This position will be responsible for coordinating those efforts across multiple departments such as Member Experience and Complaint Management.
Monitoring and Analyzing Online Presence
The Online Reputation Analyst monitors select digital channels for mentions of the credit union, including but not limited to review platforms, app stores, and other public-facing sources. Rather than simply tracking mentions, this role evaluates sentiment, identifies recurring themes, measures reputation trends, and flags emerging issues that may affect member trust or business outcomes.
Review Response Support and Insight Development
The analyst supports timely and professional review engagement by evaluating review content, identifying response priorities, and helping ensure member feedback is routed appropriately. This role also analyzes positive and negative review patterns to determine what members value most, where service gaps may exist, and which locations, channels, or experiences may require additional attention.
Coordinating Social, Complaint Management, and Branch Issues
The analyst identifies potential issues raised through reviews and online conversations, assesses their severity, and coordinates with the appropriate teams, including complaint management, social media, branches, ATM services, and other operational groups. By maintaining clear documentation and communication, the analyst helps ensure concerns are addressed quickly while also capturing recurring issues that may indicate broader operational or member-experience trends.
Reporting, Dashboards, and Performance Measurement
The analyst develops and maintains reports, dashboards, and summaries that communicate online reputation performance to marketing and leadership teams. Key areas of analysis may include review volume, average ratings, sentiment trends, response performance, location-level trends, issue categories, competitor benchmarks, and the relationship between reputation indicators and business metrics such as membership growth, applications, or product engagement.
Developing Data-Informed Reputation Strategies
To strengthen the credit union’s online reputation, the analyst recommends strategies based on data and observed member feedback. These recommendations may support content planning, local branch reputation priorities, SEO and review visibility, public relations alignment, member-experience improvements, and proactive reputation risk management.
Crisis and Issue Analysis
In the event of a public relations concern or reputation risk, the analyst supports response efforts by monitoring online activity, tracking sentiment changes, identifying affected platforms, and providing timely reporting to public relations and leadership.
REQUIRED QUALIFICATIONS:
• Bachelor’s degree in marketing, communications, business analytics, public relations, data analytics, or equivalent career experience.
• Four years of experience in marketing, social media, public relations, reputation management, member experience, business analysis, or a related field.
• Experience analyzing review data, social media metrics, sentiment, customer feedback, or digital performance indicators.
• Ability to create clear reports, dashboards, summaries, and recommendations for cross-functional stakeholders.
PREFERRED QUALIFICATIONS:
• Familiarity with online review platforms, social listening tools, Google Business Profiles, social media platforms, or reputation management software preferred.
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Finance and insurance
1,001 - 5,000 Employees
Ogden, UT, US
1939