Omnichannel Project Manager Jobs (NOW HIRING)

Job Title: IT Project Manager I

Job ID: LRLGJP00012869

Job Duration: 09/01/2026 to 12/31/2026

Work Location: 501 West 30th Street, New York NY USA 10001

Hybrid - in office 3 days per week

5-7 years'' experience

Prefer candidates who can come into the NYC - Hudson Yards office but open to the right candidate who can commute to Berkeley Heights, NJ or Clark, NJ instead.

The role of the IT Project Manager is responsible for the management, documentation and delivery of the project plan, inclusive of timeline, scope, and budget requirements of a new brand acquisition into the Professional Products Division.

The duration of the assignment is 4 months in 2026 with extension of the contract into next year with approval of next year''s budget. As of this year''s budget, there is an allocation of funding for this role until the end of the year with the expectation that there will be no blockers to extend the contract and budget for 2027.

The candidates must be proficient in creating and managing timelines in ServiceNOW, or another project management tool that can import in ServiceNOW. The candidate must have experience and proficiency in working in ServiceNOW.

This is a Global project so the the candidate will need to work seamlessly between Global and US stakeholders from various functions inclusive of operations, supply chain, finance, information technology, data, enterprise architecture, cybersecurity, retail systems and online (eCommerce, consumer data and omni sales).

The candidate must have a high level of proficiency in the Microsoft tools of PowerPoint, Excel, Word, TEAMS and Outlook because they will also support presentations to senior leadership by working with their manager to summarize the overall plan to fully integrate the new brand acquisition in all channels within the aligned timeline, budget and technical scope.

We are looking for an ideal candidate that is organized and focused on attention-to-detail for documenting all phases of the project delivery. They must work collaboratively with all cross-functional teams with demonstrated problem solving skills. They must be able to identify risks and report status clearly and effectively to other team members and senior leadership. This person should have strong communication skills and understand how to prioritize both online and omnichannel workstreams in an efficient way, while keeping the overall project objective and goals in mind.

As stated earlier, this is an Global project so the candidate will also need to be able to support their manager and cross-functional stakeholders from both business and IT through the Governance process to ensure alignment between Global, Zone and Local leadership approval checkpoints. In order to achieve success, the candidate will need to work effectively across highly technical and business driven stakeholders including corporate teams (Division HQ, CDMO, Domain IT) to summarize the strategy to integrate the specific technical or business workstream into the overall project roadmap.

Reinforcing that this candidate must be proficient:

•        Highly proficient in the use of ServiceNOW for timeline creation, management and Demand/ticket creation

•        Highly proficient in the use of Microsoft Office (Word, Excel, Outlook, Teams and Powerpoint)

•        Excellent written and verbal communication skills, with the ability to participate in presentation skills to senior leadership

Section 6: Required Competencies

1.       Leads with Human Sensitivity – Demonstrates respect, develops others (i.e. explains strategic objectives and the meaning of projects; manages senior/junior members as needed) and enriches team dynamics (i.e. motivates the team to work with diverse personalities and cultures)

2.       Displays Sensitivity to Our “Métier” – Focuses on quality, continues to build personal knowledge of the beauty business and understanding of beauty and Consumer Behaviors. 

3.       Demonstrates Entrepreneurship – Takes initiative (i.e. demonstrates resourcefulness), focuses on customers, improves performance (i.e. improves work processes to save time and resources) and develops a vision. Considers consumers a company asset.

4.       Innovates – Shows curiosity, imagines creative solutions generating business value, promotes team creativity and utilizes data to draw new insights.

5.       Achieves Results with Integrity – Conveys energy, focuses on results, deliverables and follow-through (i.e. accelerates multiple tasks to meet deadlines) and acts with integrity

6.       Manages Complexity – Reasons from multiple perspectives (i.e. analyzes issues by combining listening, observation, reasoning and common sense) and makes decisions (i.e. finds solutions when facing dilemmas)

7.       Interacts Effectively – Listens and communicates effectively (i.e. presents confidently and convinces others) and actively networks

Job Description: This manager has strong team leadership and project co-ordination skills including project planning and systems implementations. The key characteristics of this manager are as follows: *Working experience in several systems implementation projects in a team leader or project manager role.